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Massey Services Inc

4.5

About this business

Location details

315 Groveland St., Orlando, FL, 32804, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.527,121 reviews
Sarah Johnson's profile image
Sarah Johnson 
3 years ago

a year ago we paid upfront for a yr of services for many different things the sales man kept blowing "smoke" up our butts any time we would call for something they said they would call back or come out and take care of it nope didn't happen every service they were supposed to call about 24hrs before to make sure gate open or someone was home NOPE told them over and over again about it one problem after another.... 

Sammy Jo's profile image
Sammy Jo 
3 years ago

I'm very disappointed in the Massey company. They treat their employees unfairly, they lie to their customers and they have office workers who dont give a damn about their job and the people they work with causing families fear for the loss of their households and kids lively hood. 

Bethany Stapinski's profile image
Bethany Stapinski 
3 years ago

Worst company ever. They destroyed my lawn. One of their service techs also pleasured himself in his Massey work truck in front of my home in broad day light. ps. I have a 4 minute video of this disgusting event. I can't upload it here but I'll include a screenshot. Thank God my small children who were home didn't witness this. 

Business response:

Ms. Stapinski, . We are forwarding a copy of this to the Regional Manager for your area to see they are aware of this situation and what has occurred. Thank you again for your feedback and we will work hard to resolve your concerns and to ensure this never happens again. Once again, our apologies. Have a nice evening. 

Karen Stapinski's profile image
Karen Stapinski 
recommend  Recommended
3 years ago

Worst company ever. They destroyed my lawn. One of their service techs also pleasured himself in his Massey work truck in front of my home in broad day light. ps. I have a 4 minute video of this disgusting event. I can't upload it here but I'll include a screenshot. Thank God my small children who were home didn't witness this. 

Business response:

Ms. Stapinski, . We are forwarding a copy of this to the Regional Manager for your area to see they are aware of this situation and what has occurred. Thank you again for your feedback and we will work hard to resolve your concerns and to ensure this never happens again. Once again, our apologies. Have a nice evening. 

Bethany Stapinski's profile image
Bethany Stapinski 
recommend  Recommended
3 years ago

Worst company ever. They destroyed my lawn. One of their service techs also pleasured himself in his Massey work truck in front of my home in broad day light. ps. I have a 4 minute video of this disgusting event. I can't upload it here but I'll include a screenshot. Thank God my small children who were home didn't witness this. 

Demarius Howard's profile image
Demarius Howard 
3 years ago

Massy Pest Control is HORRIBLE!!! I would recommend not using them AT ALL!!! I’m sharing with my social media friends and family. Tech come without confirmation and the treatment doesn’t work. I miss Precision Pest Control!!!! Dr. Howard 

Business response:

Good afternoon Dr Howard, Thank you for bringing this to our attention. We sincerely apologize for the unpleasant experience. We pride ourselves on Total Customer Satisfaction and providing the highest quality of service. Someone will be contacting you from our Corporate Office to address your concerns. Once again, our apologies. Have a nice afternoon.  

Paula Rodriguez's profile image
Paula Rodriguez 
3 years ago

Poor customer service and inconsistent. 

Garth Becker's profile image
Garth Becker 
3 years ago

Massey sends out a slick salesman to make you think that you’re in good hands. I assure you, you are not. For the first visit which is usually very extensive. They brought out a truck with a long hose to spray whatever chemicals they are using for that initial visit. First of all I have a long backyard so I know they can’t even reach all of it. But you know what’s even better? I checked my cameras and they treated my neighbors lawn by mistake. But they must have realized it at the end and placed their sign in front of my yar... read more

Karla Larson-Porter's profile image
Karla Larson-Porter 
3 years ago

This company offers a total customer satisfaction guarantee, a no-nonsense, money-back guarantee. I guess the joke is on the customer. My daughter bought a house this year and found out she had rodents in her attic. Without reading reviews, we advised her to call Massey’s. They came out promptly to assess her house and conveniently sold her a year long pest contract, which the tech filled out and gave her someone else’s paperwork with THEIR name and address on it. She called them back when she noticed this. A tech was even... read more

Business response:

Ms Porter, Thank you for bringing this to our attention. We apologize for the unpleasant experience. We have escalated this to our Corporate Office to ensure they are aware. Someone will contact your daughter to address and resolve as quickly as possible. Once again, our apologies. Have a nice weekend. 

Frequently asked questions about Massey Services Inc

How is Massey Services Inc rated?

Massey Services Inc has a 4.5 star rating with 27,121 reviews. 

When is Massey Services Inc open?

Massey Services Inc is closed now. It will open on Monday at 7:00 a.m.