This profile has been claimed by the business owner or representative.
3950 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Staff was courteous and efficient
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your recognition of our team's courteous and efficient service. It means so much to know that our staff provided you with the quality assistance you deserve. Your positive feedback motivates us to continue delivering exceptional service to every customer who visits McKinney Buick GMC. We look forward to serving you again in the future.
Service was great. Brycen was very helpful.
Business response:
We genuinely appreciate your positive feedback about your experience with us. It's wonderful to hear that our service team provided you with excellent care and that our staff member was so helpful throughout your visit. We take great pride in ensuring every customer receives the attentive service they deserve. Your kind words mean a lot to our entire team, and we look forward to continuing to serve you in the future.
Recall fixed and emmisions test done in less time than estmated.
Business response:
We are delighted to hear that your recall service and emissions testing were completed ahead of schedule. It's wonderful when we can exceed expectations and get you back on the road sooner than anticipated. Your experience reflects our commitment to efficient and reliable service for our valued customers. We truly appreciate you taking the time to share your positive experience.
They completely keep me updated with their text system. Nice waiting area. Very respectful to this single woman, I feel like they care about keeping my vehicle in great shape. Friendly and knowledgeable. Highly recommend.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your feedback about our communication system keeping you informed throughout the process means so much to us. We understand how important it is to feel respected and valued as a customer, and we're pleased that our team demonstrated the care and expertise you deserve. Thank you for recognizing our commitment to maintaining your vehicle and for taking the time to share your recommendation. Your trust is truly appreciated.
I bought my Buick and has been servicing it here in McKinney for 5+ years. Love working with their service technicians. This time it was Chad. Thank you.
Business response:
We are delighted to hear about your wonderful experience over the past five years! Your loyalty and trust in our service department means everything to us. We're thrilled that you continue to have positive experiences with our skilled service technicians who work hard to keep your vehicle running smoothly. It's fantastic to know that our team consistently delivers the quality care your vehicle deserves. We truly appreciate customers like you who take the time to share their experiences, and we look forward to serving you for... read more
Courteous service personnel, fairly reasonable turnaround time, and it's nice to get the vehicle back clean. Some additional service offers were presented, some of which were absolutely not due, and all of which were more expensive than they should be. This, unfortunately, is what I have come to expect from dealerships.
Business response:
We are utterly delighted to hear about your positive experience with our service team. It's wonderful that you found our staff courteous and appreciated the reasonable turnaround time for your service needs. We take pride in ensuring every vehicle is returned clean and ready for our customers. Your feedback regarding additional service recommendations is valuable to us. We understand your concerns about pricing and timing of these suggestions. At McKinney Buick GMC, we strive to provide transparent communication about all av... read more
We were treated professionally and provided with excellent customer service
Business response:
Your feedback is incredibly valuable to our team. We truly appreciate you taking the time to share your positive experience with us. It's wonderful to hear that you felt our team maintained a high level of professionalism throughout your visit and that we were able to deliver the quality service you deserve. Knowing that we met your expectations for customer care means everything to us. We're grateful for your trust in our dealership and look forward to continuing to serve you with the same dedication in the future.
All was great! They serviced my car quickly and I was good to go!!
Business response:
We are overjoyed to hear about your wonderful experience with our service team! It's fantastic that we were able to take care of your vehicle efficiently and get you back on the road without delay. Your satisfaction with the quick and thorough service means everything to us at McKinney Buick GMC. We truly appreciate you taking the time to share your positive feedback and look forward to serving you again in the future.
Good service likely will go to your store often
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your satisfaction means everything to us, and we genuinely appreciate you taking the time to share your feedback. It's wonderful to know that the quality of service you received has earned your confidence for future visits. We look forward to welcoming you back and continuing to provide the excellent service you deserve.
McKinney Buick GMC has a 4.3 star rating with 9,703 reviews.
McKinney Buick GMC is closed now. It will open at 8:30 a.m.