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Mike Counsil Plumbing and Rooter - Mountain View

4.2

About this business

Location details

2263 Old Middlefield Way, Mountain View, CA, 94043, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.219 reviews
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Doug W.'s profile image
Doug W. 
rating
a year ago

Huge thanks to Richard Rivera and Andres. They helped me with our main water pipe. They are very professional and kind. Able to replace the pipe within couple hours. 

Mary Jo S.'s profile image
Mary Jo S. 
rating
a year ago

Here's a huge shout out to Luis Alvarez from Mike Council Plumbing. Luis managed a big job at my home that included installing a new water heater, water softener, piping, and the installation and plumbing of a new bathroom sink. Anytime I had a question or concern Luis responded immediately and made sure that everything was done correctly and professionally. His crew were amazing as well and everyone's work ethic was outstanding. I highly recommend Mike Council Plumbing. Thank you Luis for a job well done! 

Business response:

Hi Mary Jo, Luis was very excited to hear that you are satisfied with his professionalism and customer service. Thank you for taking the time to write this review. All comments help us improve our service so that all of our clients receive the best. Sincerely, Sean Counsil Service Manager 

Kenneth K.'s profile image
Kenneth K. 
rating
2 years ago

I am pretty handy myself however I ran into difficulty removing my old bathroom vanity fixtures. Joice contacted me very quickly and arrange a tech to come to see the job on Sunday morning! Daniel Gonzalez was the technician and he was awesome! Not only did he evaluate the job but he said" Why don't I grab a few tools, and we can get these off right now". I was impressed. Not only was he quick and knew what to do, he was very friendly and polite as well. Kudos for Mike Counsil Plumbing for having responsive staff like ... read more

Business response:

Hi Kenneth, Daniel and Joice were very happy to read your review and see that you are satisfied with their customer service and workmanship. Thank you for taking the time to share your experience with Joice and Daniel. All comments help us be the best that we can be for or clients. Sincerely, Sean Counsil Service Manager 

Melanie C.'s profile image
Melanie C. 
rating
2 years ago

I was having an issue with my very old washer. I've used Mike Counsil in the past with much success. I thought the plumbing might be the cause so I scheduled an appt. Jose Romero came out the next day. He checked my water pressure and the plumbing. Both were working properly. Jose said he suspected it was an issue in the machine. He also said that since the machine was in such great shape that I should try to have it fixed, unless the cost would be more than half the cost of a new machine. I love my machine (old school, no c... read more

Business response:

Hi Melanie, Jose was very happy to hear that his advice saved you money and allowed you to keep the machine that you loved. Thank you for taking the time to write this review and let us know how we are doing. All comments and suggestions are greatly apreciated. Sincerely, Sean Counsil Service Manager 

Matt W.'s profile image
Matt W. 
rating
2 years ago

Had a water dripping issue from the toilet. A free inspection and two options to the fix were provided. The service staff, Carlos, did a pretty good job of replacing the wax ring and cleaning up afterwards. He is skilled at performing the service and being friendly by sharing his opinions on the water damage mitigation. 

Business response:

Hi Muchen, Thank you for taking the time to share your experience with Carlos and Mike Counsil Plumbing. Carlos was very pleased to read your review and see that you are satisfied with his skill and customer service. All comments help us improve our service to our clients. Sincerely, Sean Counsil Service Manager 

Timofey G.'s profile image
Timofey G. 
rating
2 years ago

Had a potential leak in the wall, it took Mike Counsil Plumbing less than 24h to resolve it. Technician (Jose R.) was scheduled to come 8am next day, was super friendly and helpful, diagnosed the issue and gave me a quote. Very professional and quick! Thank you!!! 

Business response:

Hi Tim, Jose R. was very happy to read your review and see that you are very satisfied with his professionalism and hard work. Thank you for taking the time to write this review. It is greatly appreciated. Sincerely, Sean Counsil Service Manager 

Ana K.'s profile image
Ana K. 
rating
2 years ago

The Mike Counsil Plumbing team were all personable, professional and very helpful. When you have those bigger plumbing jobs to be done I would refer you to them. 

Business response:

Hi Ana, We train our technicians daily to insure that you are receiving the highest quality possible. Thank you for taking the time to write this review. It is greatly appreciated. Sincerely, Sean Counsil Service Manager 

Alisha B.'s profile image
Alisha B. 
rating
2 years ago

Mike Counsil Plumbing contacted me quickly, scheduled a technician to come to my home to see the water heater, and answered my questions about the various water heater options. The technician gave me a no-surprises estimate before he started the work. Mike Counsil uses highly rated water heaters. They did an excellent job on the install, I was happy to get a competitive price which also included the permit. A very professional company and their GM, Patty, was very helpful! 

Business response:

Hi Alisha, Thank you for taking the time to let us know how we are doing. All comments help us improve our service and be the best that we can be. Sincerely, Sean Counsil Service Manaer 

andy n.'s profile image
andy n. 
rating
2 weeks ago

While the workers at this firm are great and do their job, the owner was not unfortunately. This firm helped replace a water heater at a house of ours with a tenant who had a baby. Note: they had installed the initial heater too which broke down within warranty period (hence called same firm but wont hold this plumber for unit failure). Now the installation service cost charged was much more than the unit cost which given it was weekend we accepted to make it right for tenant who had to live in hotel with baby. But the owner... read more

Business response:

We are writing in response to your communication regarding the water heater issue. We understand your concern and regret any inconvenience you may have experienced. To clarify, we do not have a record of this specific service request. Our company protocol does not involve direct client communication from the owner. To assist you further, we kindly request that you contact us at your earliest convenience. Please reach out to Patty at 408-840-2946 so we can investigate this matter thoroughly. Thank you for your understanding.... read more

Frequently asked questions about Mike Counsil Plumbing and Rooter - Mountain View

How is Mike Counsil Plumbing and Rooter - Mountain View rated?

Mike Counsil Plumbing and Rooter - Mountain View has a 4.2 star rating with 19 reviews. 

When is Mike Counsil Plumbing and Rooter - Mountain View open?

Mike Counsil Plumbing and Rooter - Mountain View is open now. It will close tomorrow at 12:00 a.m.