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2263 Old Middlefield Way, Mountain View, CA, 94043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very pleased with the service from Mike Counsil P&R - especially JJ's crew (Juvenal, Giovani, Alexis, and others) and Cesar, Ana - and others - in finishing. Our project began with a clogged/corroded sewer line; then we elected to replace the hodge-podge of patched water lines in our 75-yr-old house; in total, the disruption lasted about 2 weeks. The service, efficiency, cleanliness was top-notch. There was a dedicated crew to handle the different aspects: sewer line; water line; dry wall/finishing; tiling. I felt comfo... read more
Business response:
Hi Carla, Juvenal, Giovani, Alexis Cesar, Ana and the whole crew were excited to read your review and see that you are satified with their work and customer service. All comment mean a lot to us and we take them very seriously. Thank you for taking the time to let us know how we are doing. Sincerely, Sean Counsil Service Manager
I hired Mike and his crew to repipe my 4 plex. I am so glad I went with him as he brought a full crew and completed the job in 1 day vs 1 month that others told me. He did a fantastic job interacting with the tenants and he went above and beyond. These guys know what they are doing. Sam
Business response:
Hi Samon, Thank you so much for your thoughtful and kind review. We try to make the experience as painless as possible and you can only do that if you have enough trained employees to get the job done, not only right but in a timely manner. All comments help us improve our service.Thank you for taking the time to write this review, it is much appreciated. Sincerely, Sean Counsil Service Manager
I called this morning because I could not get the pilot back on my water heater and the hot water was taking forever to kick in. Paisley answered the phone and was very nice and really wanted to help. She was able to get me a same day appointment. This is my second time contacting them for service. The first time was 6 years ago when I needed to replace my water heater and their quality of work was excellent. Very professional in their work and really valued my time. Today's appointment was great too. Geo came out to inspect... read more
Business response:
Hi A R. Thank you for taking the time to write this review. Geo and Paisley were very Excited to read your review and see how satisfied you are with their service. All Comments help us improve ourservice. Sincerely, Sean Counsil Service Manager
Pablo came out today to do a water heater yearly maintenance. He was polite, courteous, very professional, in other words typical of all Mike Counsil employees. This is my go to for any plumbing needs.
Business response:
Hi Larry, We appreciate your appreciation of Pablo and the kind words about all of our employees. We do daily training and try hard to maintain a sense of consistency. Thank you for taking the time to let us know how we are doing. Sincerely, Sean Counsil Service Manager
This is a shoutout to Jose. He took the time out of his day to help me jumpstart my truck when my battery wasn't working. I was in a hurry to another appointment and completely stranded during peak rush hour. If you have kind and helpful employees, that translates to great customer service.
Business response:
Hi Chester, Thank you for taking the time to acknowledge Jose and his kind act. We appreciate you. Sincerely, Sean Counsil Service Manager
Shout out to Zach. What a great job he did for us. Keep in contact with us, explained, quality work, on time. They maybe on the expensive side.....but I had an odd repair that required ordering special part and they handled it beautifully.
Business response:
Hi Lisa, Thank you for taking the time to write this review. Zach appreciated the shout out and was happy to help. Sincerely, Sean Counsil Service Manager
We couldn't be happier with the service we just received from Mike Counsil Plumbing and their master plumber, Carlos. We had a somewhat challenging plumbing problem that Carlos was able to discuss in detail with us and our various options. The finished product was a combination of Carlos's ideas and our particular needs. Again, we couldn't be more pleased. Carlos was very professional, clean and neat, and a true craftman at his trade. He was also very curteous and friendly. We were very concerned about the whole adve... read more
Business response:
Hi Gloria, Carlos was very happy to read your review and see that you are happy with his work. All comments are taken seriously and help us improve our service. Sincerely, Sean Counsil Service Manager
We had Mike Counsil plumbers at our former home to install the kitchen faucet, and a new water heater. They were great...professional and charged exactly what they contracted for despite the fact that it took much longer than expected. Their friendly, courteous team impressed us. When it was time to install new faucets in our new house, I called them. I want to give a shout-out to TRAVIS. Thanks, people!
I just want to give a shout out to a great plumber, Brian Alvarez. He is a very young man but very experienced and not only gave great service, also gave great advice. He installed a new bathroom faucet and a new Reverse osmosis device in our kitchen.
Business response:
Hi Liz, Thank you for your kind words. Brian was very happy to read your review. It is always nice to hear that a client is satisfied with our service. Thank you for taking the time to write this review. Sincerely, Sean Counsil Service Manager
Mike Counsil Plumbing and Rooter - Mountain View has a 3.7 star rating with 208 reviews.
Mike Counsil Plumbing and Rooter - Mountain View is open now. It will close tomorrow at 12:00 a.m.