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MINI

4.8

About this business

Location details

2491 Aurora Avenue, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,819 reviews
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Louis Dieckmann's profile image
Louis Dieckmann 
5 years ago

Bill Jacobs mini Naperville Aldo took care of my service needs and got my car running like new with the help of service techs. Service is a little slow so wait times are very long but everything is correctly done. 

Business response:

Hi Louis, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! 

Ivan Avila's profile image
Ivan Avila 
5 years ago

Aldo my service guy Everything came out perfect and they explained everything to me. this was my first time visiting and I will go back because I trust this dealer and Aldo. 

Business response:

Ivan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! 

LAURA GARIKES's profile image
LAURA GARIKES 
5 years ago

Service Appt - Mitch Mitch was so helpful in assisting with my service and informative about options available. He always responds quickly anytime I have had questions along the way. 

Business response:

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! 

Brian VandeBogart's profile image
Brian VandeBogart 
5 years ago

Aldo Huerta Always a great place to have my mini repair work done. The service is top notch , friendly and very helpful. No complaints from me. I have two Mini Coopers and this is the go to place for me. 

Business response:

Hi Brian, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! 

Gretchen's profile image
Gretchen 
5 years ago

Mini Service Aldo is Great! I had my car tuned up. Aldo was fantastic. He was great at describing what needed to be done and made the process simple and easy. 

Business response:

Gretchen, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Larry phipps's profile image
Larry phipps 
5 years ago

MINI service excellent love the service mitch is great always polite and friendly staff is great waiting room nice service is fast good reporting concerning your car thanks 

Business response:

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! 

Tracie Woods's profile image
Tracie Woods 
5 years ago

Great service and our advisor Aldo was wonderful Professional and very friendly! The service was one of the best received. I always go to this location first service for my mini. I would highly recommend Aldo and the team that was there today. Even the greeter was wonderful. 

Business response:

Tracie, we're happy you found Aldo and the team to be so supportive during your experience here at Bill Jacobs MINI. We look forward to your next visit! Take care! 

Jim J's profile image
Jim J 
5 years ago

Rachael is awsome From start to finish Rachel was great. Kept me in the loop the whole time I am a caraholic and the Mustang Gt i bought is awsome When not if i get another car ill call her first to see if she got what i want Thanks Rachel 

Business response:

Jim thank you for your kind review; we are happy to pass along your comments to Rachel here at Bill Jacobs MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Frank Muscolina's profile image
Frank Muscolina 
5 years ago

Auto Repair Major Auto Repairs were excellent thanks to Mitch Shefveland, Service Advisor, who managed the process with our Insurance Company. 

Business response:

Frank, we are glad we could help! We do hope we can be of assistance in the future. Take care! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 1,819 reviews. 

When is MINI open?

MINI is closed now. It will open tomorrow at 9:00 a.m.