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MINI

4.8

About this business

Location details

2491 Aurora Avenue, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,819 reviews
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Jen Stankevicius's profile image
Jen Stankevicius 
6 years ago

Service Mitch was an awesome service advisor for my recent visit! 

Business response:

Hi Jen Stankevicius, we are very happy to have provided you with such a positive experience! 

Lisa Burke's profile image
Lisa Burke 
6 years ago

Bill Jacobs Mini - Service Advisor - ALDO Bill Jacobs Mini Service Advisor Aldo is very helpful and takes the time to explain and walk through any issues with your vehicle. He really made my experience an awesome one. I truly appreciate the time and help he gave me with my 2011 Mini Countryman! 

Mary Koonce's profile image
Mary Koonce 
6 years ago

Great service, great customer service from Aldo Everything was completed as requested. more importantly bill Jacob's service department checked everything. Aldo my service advisor kept me updated as to the status and was very thorough. 

Business response:

Mary, thank you for your kind review; we are happy to pass along your comments to Aldo and the team here at Bill Jacobs MINI! We look forward to your next visit! Take care! 

LISA DURHAM's profile image
LISA DURHAM 
6 years ago

Mike witkowski Bill Jacobs mini review Great service by Mike. He was helpful and friendly. 

Business response:

Hi Lisa, we are very happy to have provided you with such a positive experience! We hope to see you soon! 

Lori's profile image
Lori 
6 years ago

Recent Service I came in for service today and saw Mike . He was fantastic and very informative. I now know how to use my wheel locks in emergency situations. Thanks Mike 

Business response:

Lori, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Bill Jacobs MINI 

Kim Tonry's profile image
Kim Tonry 
6 years ago

Mini Purchase We bought a used MINI from this dealership. The service we received from Luca and Jenn was excellent, friendly and professional. 

Business response:

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! 

Leonard Cudzilo's profile image
Leonard Cudzilo 
6 years ago

Service Very professional beautiful faciliy, great coffee snacks 

Business response:

Hi Leonard, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs MINI 

Sunglana Kim's profile image
Sunglana Kim 
6 years ago

Excellent service Brought in car for 30k service and recall. Also our service person was awesome, great communication, and provided excellent overall service. 

Business response:

Hello, we are glad we could help! We look forward to your next visit. Take care! 

Marco Rivero's profile image
Marco Rivero 
6 years ago

Advisor Mike Mike was really helpful since we met on a sturday late. Excellent service and communication from him. he was always in close contact with me abot the status of the car 

Business response:

Marco, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you. Take care! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 1,819 reviews. 

When is MINI open?

MINI is closed now. It will open tomorrow at 9:00 a.m.