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MINI
- Automotive
- Naperville, IL
About this business
Location details
2491 Aurora Avenue, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
mini service I had my car in service recently. Mike my advisor went above and beyond and had my car back to me in no time. Highly recommend.
Business response:
Hi Rahknee! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ms Cindy Tims Great service friendly atmosphere . Huge selection of vehicles to purchase
Business response:
Cynthia, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!
Mitch and Mike Both Mitch and Mike are fantastic to work with! Though I will never buy a mini Cooper again due to my disappointment in the car, I would always love to have Mitch and Mike work on any of my vehicles in the future.
Business response:
Hi Adina, thank you so much for your positive comments about Bill Jacobs MINI! Thank you so much again for your feedback! We hope you have a great day!
Good Service on a Mini Countryman Aldo took good care of us at Bill Jacobs Mini. We needed a new clutch on a 2015 Mini Countryman and they did a great job explaining what needed to be fixed and good communications throughout the process.
Business response:
Tom, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! If you have any further questions, please give us a call. We're always happy to help!
MINI SERVICE MITCH MY SERVICE ADVISOR As usual, Mitch and the outstanding team at Bill Jacobs took care of some last minute emergency repairs same day and in no-time-flat! Cannot recommend them enough- ( keep up the great work you guys!)_
Business response:
Larry, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Service department teview Mitch S. in the service department has always treated us with respect and has always supported us with any repairs to our Mini Cooper. Never have I felt as positive while dealing with a service department as I have with Mitch and the technicians at Jacobs Mini.
Business response:
Tom, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs MINI. Thank you, and have a fantastic day!
Mitch Shefveland = Best Asset at Bill Jacob Mini Mitch has been the best part of working with the dealership for many years. His professionalism and attention to detail are second to none! Restored my faith in car dealerships! Thank you Mitch Shefveland!!
Great car, great buying experience We had never been inside a Mini dealership before, and our first words to John Boecker, our Mini Motoring Advisor, were “We’re just looking.” Not too much later, we were driving out the door in our new Mini Countryman plug-in hybrid. It’s a great car and the attention to detail by its designers is amazing. But we wouldn’t have bought it without the fantastic vibe we felt from John and all the people at Bill Jacobs Mini. We never felt “being sold to.” John knew his product well and treated m... read more
Business response:
Mike, your wonderful feedback and rating mean a lot to us. Please reach out to us if there is anything else we can do for you. We hope you have a great day.
Great overall service Mike was very pleasant and friendly throughout the entire experience. He put up with a tough customer (I was there on the customer's behalf). Although we ultimately did not end up getting the Mini serviced, we walked away with a good experience.
Business response:
Malia, thank you for your kind review; we are happy to pass along your comments to Mike. We look forward to your next visit! Take care!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 1,819 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 9:00 a.m.