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MINI

4.8

About this business

Location details

2491 Aurora Avenue, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,819 reviews
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Joshua's profile image
Joshua 
5 years ago

Fixed Bad AC Condenser I took my car to Mitch. Never had better service. Mitch and his team are top-quality. Everything was done A-to-Z. Added coffee and treats just to make things nice. Take your car here and enjoy. Thank you guys for all of your work. 

Business response:

Hi Joshua, thank you so much for your positive comments about Bill Jacobs MINI! We are always more than happy to assist you if anything else comes up. Take care! 

MIKE BAKER's profile image
MIKE BAKER 
5 years ago

Bill Jacobs Mini service As always I was treated like a king. Great job Mitch! 

Business response:

Hi Mike, thank you so much for your positive comments about Bill Jacobs MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Nikola ivanovic's profile image
Nikola ivanovic 
5 years ago

Service Mike is very helpful everytime I come in. I truck drive and he is very flexible for me with my schedule. He explains everything so it makes sense 

Business response:

Nikola, we're happy you found our staff to be so helpful during your experience here at Bill Jacobs MINI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

MARK KAPELINSKI's profile image
MARK KAPELINSKI 
5 years ago

Excellent service Mitchell and Aldo did an excellent job with servicing my car. Thank you 

Business response:

Mark, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care! 

Mini countryman's profile image
Mini countryman 
5 years ago

New car Excellent service, very professional people. Helpful and sincere. I love going to Bill Jacob dealership.i love my new car. I was in and out within 2.5 hours with my car 

Business response:

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! We hope to be of service to you again in the future. Best wishes, Bill Jacobs MINI 

Gabrielle Kisiah's profile image
Gabrielle Kisiah 
5 years ago

Mini service Mitch is an outstanding service advisor. He is friendly, knowledgeable and very customer focus. I know my car will be well taken care of as long as Mitch has my car. I appreciate everything he has done to make my experience outstanding. 

Business response:

We're glad to hear our Staff took such great care of you, Gabrielle! We hope we can continue to be of service to you down the road! 

Art,Jr.'s profile image
Art,Jr. 
5 years ago

Recommended MINI service at 85000 miles Always get excellent service and attention here...this is my 3rd MINI...Mitch Shefveland or Aldo Huerta are my usual Service Consultants, and they are very thorough...keep me informed and make the entire service appointment enjoyable. 

Business response:

Hi Art, thanks for leaving such a positive review! We?re happy to hear we were able to help you out! We hope you continue to choose us for all your automotive needs. Take care! 

RA's profile image
RA 
5 years ago

Aldo Huerta is great Aldo is very helpful and was able to help solving the problem for my car that had a flat tire right away. 

Business response:

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care. 

Julie's profile image
Julie 
5 years ago

Aldo Huerta - service advisor Really fast and professional service, nice stuff, comfortable waiting area 

Business response:

Julie, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day. 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 1,819 reviews. 

When is MINI open?

MINI is closed now. It will open tomorrow at 9:00 a.m.