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MINI
- Automotive
- Naperville, IL
About this business
Location details
2491 Aurora Avenue, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mike In Service Mike was an excellent service advisor. He answered all of my questions and was very professional. I was in and out withing 30 minutes with a loaner!
Business response:
Candace, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
MINI SERVICE MITCH THE SERVICE WAS EXCELLENT AS ALWAYS! WE REALLY ENJOY OUR MINI. THE SERVICE TECHNICIAN IS PROMPT AND VERY EASY TO WORK WITH. THE ENTIRE STAFF AT BILL JACOBS IS VERY ACCOMENDATING.
Business response:
Hi Kevin, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Mini Countryman 2011 repair and bumper repaint Aldo Heurta, Service Advisor was great! He arranged for me to have a loaner and brought it to me. The car looks great and runs well. Attention to serving the customer makes all the difference.
Business response:
Janet, thank you for your kind review; we are happy to pass along your comments to Aldo here at Bill Jacobs MINI! We look forward to your next visit! Take care!
MINI SERVICE MITCH IS OUR GUY! AS ALWAYS MITCH HAS BEEN WONDERFUL. THE SERVICE HERE IS EXCELLENT AND WE WOULD NEVER CONSIDER GOING ANYWHERE ELSE FOR OUR MINIS. THE ATTENDENTS HERE ARE ALWAYS COURTEOUS AND TREAT US LIKE ROYALTY
Business response:
Marianne, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
MINI SERVICE MITCH Mitch Shefveland is very cordial, helpful, attentive, knowledgeable in his field. He can answer any question or direct it to the right source. We come here to have service because of Mitch. We have purchased two minis from Miitch and will purchase our next one from him.
Business response:
Jurate, we're happy you found Mitch to be so supportive during your experience here at Bill Jacobs MINI.
Service (Mike) Mike really helped me out he?s a nice person and helps me with getting service done easily.
Business response:
Jordan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
Service rep Aldo went above and beyond to work with me on my repairs for my Mini.
Business response:
Mike, we are so happy to read such a great review about Bill Jacobs MINI! Please don't hesitate to reach out if there's anything additional we can do for you.
Repair work Had my car in to be serviced, Aldo Huerta was very nice and took care of my car promptly.
Business response:
Hi Debbie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
MINI SERVICE MITCH We were experiencing some burning smells from our 2004 mini and stopped in without an appointment at the Bill Jacobs Mini. We were met immediately by Mith, a Service Adviser. He came out to the car, and accessed the smell and heat in the engine. He checked the oil (which I just had checked by a service place the night before and was told it was fine) and saw that we were low on oil. They were able to fit us in, and took care of the problem. We really appreciated them addressing our situation so promptly, a... read more
Business response:
Carole, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Bill Jacobs MINI. Please let us know if there is anything else we can do for you; we are more than happy to help!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 1,819 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 9:00 a.m.