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MINI
- Automotive
- Naperville, IL
About this business
Location details
2491 Aurora Avenue, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mini Cooper Service Service Advisor Mike W has great. Very helpful and professional.
Business response:
Chad, thank you for your kind review; we are happy to pass along your comments to Mike and the team here at Bill Jacobs MINI! We look forward to your next visit! Take care!
Replace flat time Mitchell Shefveland has always provided great customer service. Always providing me with all the information with the current repairs and recommendations.
Business response:
Thank you for sharing your response to Mitchell's outstanding customer service, Jessie! We look forward to your next visit! Take care!
Great service with Aldo as always! Took my cooper s in for a scheduled service and Aldo, the service advisor, was very helpful in taking a in depth look over the car and pointed out some key maintenance items wearing out for future preparations. The car was then returned to me fully cleaned up, spik and span! Highly satisfied.
Business response:
We strive for 100 percent satisfaction, and it is great to see you had such a positive service experience at Bill Jacobs MINI. Please don't hesitate to reach out if there's anything additional we can do for you.
Incredible service! The service advisor Aldo Huerta is so incredibly helpful, professional, and such a pleasure to work with. He makes the process of car maintenance way less overwhelming! The service team is also all very helpful.
Business response:
Bree, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Service Mike in service is great. He takes the time to explain everything and keeps you informed the entire process. Schedule with him for the best experience.
Business response:
Hello Steve, thank you for your great comments about Mike! We're glad we could be of service to you, and we hope you continue to choose us for all your automotive needs. Thanks again!
Mike W. is the best Mike W. Is the best. Great to work with. Always explains process and very thorough.
Business response:
Hello Carl, thanks for your praise and kind comments about Mike. We're glad you enjoyed your visit with us! Until the next time we meet, take care!
Great service experience. I came from a couple hours away for service based on a recommendation. Aldo was my primary contact and was outstanding. Every person I talked to in the dealership gave great customer service. The work was prompt and well done. I would definitely come back.
Business response:
Keith, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
ALDO ADVISER ALDO TAKE CARE MY CAR I FELL LIKE FAMILY MEMBER BILL JACOBS MINI IS A GREAT PLACE TO VISIT. I CAME DOWN FROM ZION BECAUSE THEY KNOW WHAT THEY ARE DOING. ASK FOR ALDO
Business response:
Raul, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! If you have any further questions, please give us a call. We're always happy to help!
Great service at Bill Jacobs Mini! I am always pleased with the service at Bill Jacobs Mini, and today was no different with Aldo Huerta's assistance. They were fast and efficient while still explaining everything to me and performing a thorough review. Thanks!
Business response:
Charles, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 1,819 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 9:00 a.m.