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MINI

4.8

About this business

Location details

2491 Aurora Avenue, Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,819 reviews
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Keziah Charles's profile image
Keziah Charles 
6 years ago

Exceptional service! I?ve been getting the run around around with Ziegler MINI in Orland Park. My hubby called Naperville MINI and Also Huerta took GRRAT care of me and my MINI when I was thinking of giving up on the brand. There needs to be more exceptional employees like Aldo Huerta at more businesses. He took great care, he was understanding, and sympathetic to my issues with my MINI and service at Orland Park MINI. Thanks for your assistance and service Aldo Huerta and Mechanic Rob. I appreciate you both! 

Business response:

Keziah, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! 

john heffernan's profile image
john heffernan 
6 years ago

Service Mike W. kept me informed of the service every step of the way 

Business response:

Hi John! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day! 

Maddison Gwilliam's profile image
Maddison Gwilliam 
6 years ago

Highly Recommend Mitch couldn?t be more helpful. I wouldn?t be able to work with anyone else. He spends the time to make sure you?re completely comfortable with the work and that you understand everything. 

Business response:

Maddison, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! Thank you so much again for your feedback! We hope you have a great day! 

BRAD FARIS's profile image
BRAD FARIS 
6 years ago

Mini Service Review Mike Witkowski was my service adviser, super user friendly and did a great job. He provided great, practical support and advice. Love our Mini! 

Business response:

Brad, we're glad to hear you enjoyed your visit with Mike! If you have any further questions, please don't hesitate to reach out! Safe travels! 

Joanne Duran's profile image
Joanne Duran 
6 years ago

Car Prchase The best car buying experience EVER! I highly recommend this dealership and my salesman Joe Scalia! Thank you ?? 

Business response:

Joanne, thank you for your excellent recommendation of Joe and our team! We hope you have a great day! Take care! 

Amanda Hammer's profile image
Amanda Hammer 
6 years ago

Excellent customer service Great service department! Aldo the service advisor is knowledgeable, friendly and understanding. He goes above and beyond every time I am in the shop. 

Business response:

Amanda, thank you so much for your excellent review about your experience with Aldo! If you ever need anything else, we are more than happy to help! Take care. 

SHARON FAKEABUS's profile image
SHARON FAKEABUS 
6 years ago

Mike W My experience was outstanding, friendly,professional....a job well done! 

Business response:

Hi Sharon! We're so happy we were able to help you out! Thank you, and have a fantastic day! 

Sheridan Archbold's profile image
Sheridan Archbold 
6 years ago

MINI Service Mitch was extreamly helpful and super friendly. He made me feel at home and not for a second did I ever feel uncomfortable. Overall GREAT service and I will be back! Thank you Mitch!! Looking foward to my next service appointment. 

Business response:

Hi Sheridan, thank you so much for your positive comments about Bill Jacobs MINI! Thank you so much again for your feedback! We hope you have a great day! 

Veronica George's profile image
Veronica George 
6 years ago

Car Service Excellent in providing answers to my questions in a timely manner when my car was in for service. Ready to provide a loaner when customer is not able to wait. That is important to me because I?m usually dropping my car off for service during work days. Thank you 

Business response:

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 1,819 reviews. 

When is MINI open?

MINI is closed now. It will open tomorrow at 9:00 a.m.