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MINI
- Automotive
- Naperville, IL
About this business
Location details
2491 Aurora Avenue, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Car service Mike, was courteous and knowledgeable about my wishes for service to my car. He and the tech went above and beyond what I expected. Thanks for the great service. I will definitely come back again.
Business response:
Mario, we're so glad that Mike and our service team were able to exceed your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great customer service Bill Jacobs Mini is the best. My service advisor, Aldo took great care of me, getting me in and out quickly. Highly recommended!!!
Business response:
Hello Edward, thank you for your great comments about the quality of service our staff provides! We're glad Aldo could help you out, and we are always more than happy to assist you if anything else comes up. Thanks again for your business!
Great service! This place is great. I always get really good. service people. My guy today was Aldo. He was great. My car was running perfectly and clean when I left.
Business response:
Jason, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything we can do for you. Take care.
Repair to my Clubman Mitch Shefveland was super, per usual, when I brought my Clubman in. I had hit something while going at highway speed which knocked one of the front sensors out of place. He was terrific at having the problem fixed and getting it done in a short period of time.
Business response:
Kathy, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MINI SERVICE MINI SERVICE AT BILL JACOBS IS EXCELLENT. I HAVE BEEN DEALING WITH MY ADVISOR MITCH SHEFVELAND FOR 4 YEARS. THE EXCELLENT CUSTOMER SERVICE I RECIEVE IS ONE OF THE MANY REASONS I WILL NOT BUY A CAR FROM ANYWHERE BUT BILL JACOBS
Business response:
Hi, thank you so much for your wonderful comments! We're glad we could be of service to you over the years. We appreciate your continued business and look forward to your next visit!
Highly Recommend Mitch and Bill Jacob's I have been going to Bill Jacob's Mini for 2015 and have always had excellent service. Mitch always takes care of me and my father every time we come and will continue recommending Mitch and Bill Jacob's!
Business response:
Albert, we're glad you had such a wonderful experience with us. Please don't hesitate to reach out if there's anything we can do for you. Take care.
Service This was my first time bringing my Mini in for a recall thanks for the good experience, Mitch Shefveland
Business response:
Kristin, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything we can do for you. Take care.
Michael McLarty Great service by Aldo Huerta at Bill Jacobs Mini! Aldo was professional, thoughtful and considerate.
Business response:
Michael, thank you for sharing your positive experience. Please don't hesitate to reach out if there's anything we can do for you. Take care.
MINI SERVICE I aam very satisfied with the service today! Aldo and Mitch were very friendlty and helpful with all of my questions. We received the service we needed today and will be back in the future.
Business response:
Hi Shannon, thank you for taking the time to leave a review for us at Bill Jacobs MINI. We're happy we could meet your expectations. Please reach out to us if there is anything else we can do for you. We hope you have a great day.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 1,819 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 9:00 a.m.