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MINI
- Automotive
- Naperville, IL
About this business
Location details
2491 Aurora Avenue, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great Customer Service Great all around experience from Bill Jacobs Mini. Rachel Luginsky made the purchasing process actually enjoyable and Mitch Shevland has been my assigned service agent and has done an exceptional job taking care of me and my car.
Business response:
Dave, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CUSTOMER Our service representative has always Bern cordial, helpful, and efficient. We highly respect him.
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! Thank you, and have a fantastic day!
Great Great Great Terrific service after the sale from Mitch! They took car3 of me the same day I called.
Business response:
Dan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs MINI. We look forward to your next visit! Take care!
jbernardino525@yahoo.com Best experience ever! Mitch went out of his way to make sure everything was taken care of. He got me a loaner car and kept me updated every step of the way! I love this dealership! Rachel in sales and Mitch in service are top notch! BIG shout out to service tech Will for the excellent job fixing my Clubman!!!
Business response:
Jennifer, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Stop For Service. Had an appointment to have my oil changed, but they went above and beyond. When I pulled in, Mitch the service person noticed my brakes squeeked, so he had his people look at them, they also checked all my other systems and checked my fluid. Mitch gave me a print out of all the possible things I could need in the future and a time frame when I would need the repair, it was very helpful! I appreciate how upfront he was so I can budget for my cars needs. I will be taking my Mini back there again! Lastly, they... read more
Business response:
Katie, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bill Jacobs Mini Service Dept Mitch in service is top notch! He kept me updated of the repair of the vehicle and when to expect it to be completed. Easy drop off and pick up. Loaner vehicle was clean and a full tank of gas!
Business response:
Jennifer, we're happy to hear you had such a positive experience with our team! Thank you and we hope to be of service to you again!
MiniMae We have been very happy with Bill Jacobs since our purchase a few years ago. We must specifically mention Mitch Shefveland. He is absolutely fantastic and always makes our service experience exceptional!
Business response:
Hi, thank you for your kind words and this wonderful review! We sincerely value your business and we look forward to your next visit!
Used Car Purchase I worked with Marina and she was great. Not pushy at all and very accommodating. The process to purchase the car was very quick and convenient. Marina was easy to communicate with and respected the fact that we had a busy schedule. I would definitely work with her again.
Business response:
Ken, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs MINI. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Service Mitch at Bill Jacobs Mini is great to work with and is always very helpful in getting my car serviced. He always is friendly on the phone and takes the time to explain all the services and why they are needed. Mitch is great at his job and I am so glad he works at Bill Jacobs Mini!
Business response:
Rachael, we are so happy to read such a great review about Bill Jacobs MINI! Please don't hesitate to reach out to us if there's anything more we can do!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 1,819 reviews.
When is MINI open?
MINI is closed now. It will open at 9:00 a.m.