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MINI
- Automotive
- Naperville, IL
About this business
Why Mini PREMIUM TECHNOLOGY IN ITS PLACE. AT YOUR FINGERTIPS. Easy-to-use performance, entertainment and communication technology at your beck-and-call via the intuitive MINI Connected system. Whether you're trying to plug into the world around you with traffic, weather and location updates, or trying to get away from it all by listening to Spotify® and hammering through different driving modes, you can enhance your ride with the push of a button. DRIVE IT AND YOU WILL UNDERSTAND. To put it simply, driving a MINI isn't l... read more
Location details
2491 Aurora Avenue, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bill Jacobs MINI Mitch Shefveland keeps us coming back for ALL of our MINI needs. He does a "top job" in keeping us happy and our MINI Cooper running at it's BEST!!!
Bill Jacobs MINI Representative is very knowledgeable with courtesy.
Great service every time When my new car of three days had a flat tire, I was frustrated. Mitch at Bill Jacobs did everything he could to get me and my new Mini back on the road. I would highly recommend Bill Jacobs to you.
Best service experience Respectful, knowledgeable, and friendly service writer (Aldo Huerta). After dealing with a rude service writer from another dealership this was a dream.
Erin F. I had a great experience. Aldo was my service advisor. He took me to the technician to be sure we fixed the root of my Mini’s problem. He also set me up with a loaner vehicle to make the repair as seamless as possible. I will definitely be coming back the next time my car needs work.
Amazing dealer with an even more amazing rep! The driver came and hiked my car back to Naperville on Tuesday. It was repaired and ready when I drove in on Thursday. The new windshield was perfectly installed and other issues resolved quickly. Mitch Shefveland is one of the most amazing service reps you have! At any dealer! (I used to go to the St. Louis area, no comparison.) He keeps an eye out for upcoming issues and we resolve them as needed when I am in Naperville. Since I am 2.5 hours away, this is important to me.
Great Customer Service Taking my car to Bill Jacobs is always a pleasant experience. Mitch, my Service Advisor, is kind and respectful. He has gotten to know and always asks about the family. He keeps me informed. He will always go to bat for me to do the best he can for my car. He even calls her by her name, “Dory” ! You are great at what you do, Mitch!
Servicing my Mini at Bill Jacobs Mitch did a fine job explaining the service needed, and gave me options on which items were most essential. He also tried to keep the repairs within my budget!
Mini service. Our sales rep is Mitch. He is ALWAYS beyond awesome. He is not only professional, he is caring, kind, helpful and VERY good at following up and keeping in touch with everything going on with the car. He even checks back with us to make sure how things are going with the car after we’ve had service. I’ve had several “emergency” warming lights come on and he immediately takes care of me each time with no hesitation. You can tell he cares about me as a person and not just a customer he’s trying to make extra money... read more
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 1,819 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 9:00 a.m.