Mission Veterinary Emergency & Specialty

Caitlin D. 

on Yelp

4 years ago

I took my sick dog here on a Saturday at the recommendation of my regular vet. We immediately got put in a room and were told the vet would be in to see us in twenty minutes. We were then completely ignored for two hours. We visited the front desk several times to see when a vet would be able to come see our very sick dog and we were either rudely spoken to or straight up ignored. We ended up walking out after the two hour mark in frustration. The icing on top of the cake was the front desk receptionist who chased us out of ... read more

Arianna K. 

on Yelp

5 years ago

If you're able to, try to avoid this place as much as possible. When I noticed my dog became lethargic for a few days, I tried to call my regular vet to book an appointment to figure out what was going on. After discovering that most vets around the area were booked and I didn't want my pet to starve herself for the weekend, I settled on going to Mission Vet Emergency Hospital. Since you're not able to go inside with your animal due to covid, this place isn't the best on communication. If you have to take your pet here, MAKE... read more

Lesley W. 

on Yelp

5 years ago

AVOID!! The clinic is disorganized and poorly managed with terrible communication and even worse customer service skills. We brought our dog in for an emergency visit. The clinic refuses to allow patients inside. They came to my car without a leash to get our dog so they took her in on our leash. They evaluated and said it would be 1-2 hours for her needed procedure. After 2.5 hours from their last communication, I called for a status update and they informed me they hadn't started and likely wouldn't be several more hours b... read more

Denise C. 

on Yelp

5 years ago

Unless your dog has a leg falling off, still don't bring them here. When you arrive and the person greeting you gathers the info, might as well tell them nothing because the dr called and did not look at it or read any of the info. I said "do bloodwork" and they call & say everything looks fine. I asked "well, how did the blood work turn out". "Oh you want us to run bloodwork"? Wth. So then I realize that they most certainly did not read that I said my dog is a rescue & has severe anxiety. Please give her something to calm h... read more

Toshihiko K. 

on Yelp

5 years ago

Tl;dr: in a pinch this hospital has what you need to help your animal, but you can expect similar treatment as Blue Pearl, where I believe some of their staff came from. The facility has the equipment and the expertise, but usually not the motivation to help. They likely default to the more costly and time intensive option and are happy to charge a bit more to do so. This will be our third visit to Mission Veterinary Emergency. I fully anticipate that we will not find out what is wrong with my cat. On the first visit, despi... read more

Ashley C. 

on Yelp

5 years ago

This place is all about taking my money and not saving my dog's life. They were more concerned about my dog's dental hygiene than what was actually wrong with my dog. They wanted a $700 to do things that weren't needed. There are better emergency vets in the KC metro area, choose those. 

A. H. 

on Yelp

5 years ago

My dog Reba at 10 months was seen by Dr. Allen in August of last year to evaluate her crooked front paw. This was most likely the result of an injury which affected the growth plate in her wrist. After a very quick phone call from Dr. Allen, I was assured he could straighten out her foot by cutting a portion of her ulna out. I was not shown x-rays and the phone call lasted only a few minutes. I agreed to the surgery to try to be the best dog mom I could. The cost for this including x-rays was over $4000. As a mother of 5 sma... read more

Breanna I. 

on Yelp

5 years ago

I had took my mini dachshund to this emergency center as I was referred to from a veterinarian I had contacted as I had just moved to Kansas City and was unfamiliar with specialists. Taking my animal here was a terrible experience. I had asked in the very beginning how long the appointment would take and they said they were unsure. If I had known it was going to take THREE AND 1/2 HOURS for my dog to be seen I would have not waiting in the parking lot since we were not able to go inside. If i had known it was going to take m... read more

Jasmine T. 

on Yelp

5 years ago

I wish I could give them zero star... I lost my beloved German Shepherd of 12 years. Jack Hardy is hands down the worst vet ever- unprofessional, incompetent and dishonest. All they care about is money. When I had only minutes to say goodbye to the love of my life, the receptionist, Katie, literally interrupted me and urged me to sign a form to ensure I would pay the remaining balance after I had spent thousands on surgery and hospitalization for my dog. I have never posted any negative reviews online as I know everyone can ... read more