Mission Veterinary Emergency & Specialty

Liz S. 

on Yelp

2 months ago

If you're curious why Mission is charging you three times as much as they used to, it's because they were recently bought by private equity firm JAB Holdings. I used to leave here feeling like I'd been treated fairly, now it's all about how much they can squeeze out of me. There are plenty of independent vets in the area who won't overcharge and guilt you into unnecessary tests/treatments. 

Sarah T. 

on Yelp

2 months ago

If you're curious why Mission is charging you three times as much as they used to, it's because they were recently bought by private equity firm JAB Holdings. I used to leave here feeling like I'd been treated fairly, now it's all about how much they can squeeze out of me. There are plenty of independent vets in the area who won't overcharge and guilt you into unnecessary tests/treatments. 

Joseph S. 

on Yelp

2 months ago

$2400 for a "necessary" overnight stay. Our dog had pneumonia. antibiotics cost $650 from this vet. By the time we got our dog taken care of it was 4 am. We got there at midnight. Dirty place that takes advantage of people. Go literally anywhere else. We received treatment for the dog at a different vet for $140. Do not let these people trick you into giving them your money. Absolutely disgusting business. 

Kathy S. 

on Yelp

7 months ago

I was told it would be a 3-4 hour wait when I arrived, but it turned into a 5 hour wait before we seen the vet. I called ahead and was told we would be put up on priority due to the problems my pet was experiencing, which didn't happen. The place is certainly extremely expensive. I elected not to do all the tests that were recommended, only part of them due to the cost them. The blood work price was certainly a lot higher than I've seen in other facilities including the vet school hospital. The vet was definitely all bus... read more

Sarah D. 

on Yelp

10 months ago

My bad experience really started at the front desk when I brought my 1 yo Goldendoodle. She stopped eating and drinking since she woke up Saturday and was very lethargic and vomitted few times until Sunday. I was very anxious and worried she had something in her stomach. When I checked her in, I was told by the small guy with a mohawh hair, "it will be a 2-3 hours waiting for non-emergency" with a dismissive tone. So, I was upset by the lack of empathy and worried that we could be waiting for hours because nobody thinks she ... read more

Madison B. 

on Yelp

a year ago

When i called to ask questions about my dog, i was told I couldn't receive advice over the phone. Not sure if it's a policy or what. I called another vet clinic and the ladies were happy to give me advice on the phone. 

Abbey R. 

on Yelp

a year ago

Brought in my dog after finding her collapsed in my yard. 6 hours and $1200 later, they had no answers. The doctor's best guess was a heat stroke (even though it happened on a cool fall day and early in the morning). I took her to my primary care vet the next day only to find out she had been bitten by a snake! They said she was "very very lucky" and that she should have died in the first 12 hours because she didn't get any steroids, antibiotics or pain meds she needed at Mission ER. I will NEVER come back here. 

Karen S. 

on Yelp

a year ago

I took my cat on a friday morning because he had a urinary blockage. They took him back right away and put me in a room. Which I was grateful for. After about 10-15 minutes the vet came in to talk to me. She explained what was wrong and gave me a cost. Then she told me that if I couldn't afford care, I should not take him home. He would die a painful death at home and I should let them euthanize him instead. That statement let me know exactly how valued my cat and I were as clients. I didn't hear anything from them the first... read more

Dylan H. 

on Yelp

a year ago

They will scam you, will tell you anything to get your money, they attack your emotions and show you images off of google of your pets diagnosis and they never even gave any fluids or vitamins for a dying puppy just to give back with a fat bill for an xray for what you can already tell is wrong tell; no information on what could be done to keep alive, They took the rest of my money and told me they couldn't do the surgery at the "state of the art" hospital they claim to have and told me to go to a smaller hospital? now I can... read more