This profile has been claimed by the business owner or representative.
Mountainside Fitness
- Gyms
- Glendale, AZ
About this business
Location details
20250 N 75th Ave, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Recently had a 5 day pass as I'm new to the area and travel between here and Cali often. I have to say I was so IMPRESSED. We do not have this nice of gyms in California for this price. For the quality I had here I would be paying over $95 for a single pass. Very clean gym, loved the vibes and they had beautiful bathrooms and a kids club. All their members were following mask and cleaning guidelines as well. D I will say it was a lot warmer than I would of liked in there but no big deal I just had a better sweat.
Business response:
Hi, Kayla. Your appreciation is highly appreciated. Thank you for the review! Thank you, Mountainside Fitness
BUYER BEWARE!!!! For all new and existing members- review all the fine print before you sign the electronic pad they use for Personal Training sessions at this gym. I paid for PT sessions individually as needed and their trainers are great. However, this gym unknowingly to me, signed me up for recurring sessions ($200/mo) and then would not reimburse for any unused sessions once membership was cancelled!! Ask to read everything before you sign- do not trust their word!!
Business response:
Hi, Bob. We are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better, please get in touch with us at (480) 625-0228. We want to know more!
Clean gym, plenty of equipment, and friendly staff makes this a great gym. The lockers rooms are great. They have a snack/drink bar. Highly recommend.
Business response:
Hi, Will. We are pleased to hear that you had a great experience! Thanks for taking the time to share your experience. Thanks, Mountainside Fitness
Save yourself a headache and do not join. They promise first 30 days free and they count the days the gym was closed due to the governors demands and when you email them with proof and facts they do not reply. In my honest opinion there are better options out there that charge less, just look around.
Business response:
Hi Manny. Thank you for taking the time to post your review. I was hoping I could get a little more information on your experience so that we can better assist you. I will private message you to get your information and double-check on our end.
Mountainside fitness doesn't care about their club members. They only care about getting paid. Want to talk to someone? Too bad! Send a certified letter instead. I called to cancel my gym membership, not even KNOWING gyms were back open, but because it's past the first, I cannot get a refund. Really? You are only going to give people 4 DAYS to cancel with a pandemic going on? When I called and spoke to your manager Stephanie at my location, I was told "it was all over social media". I'm so sorry that I don't follow you to kn... read more
Horrible policy, they do whatever they can to take your money and keep it. I signed up the day before they closed (unfortunately) they were closed for about a month. So I wasn't able to use the club. They just recently opened back up, and immediately got charged for another month. So now it's my fault they were closed down. Good luck trying to get a refund, they can't afford it. Also you can not cancel online but you can sign up online. Save your money and go to eos or pay a little more and go to lifetime. They won't be arou... read more
Business response:
Hi Jonathan. I apologize for the miscommunication. If you did join the day before you closed, your membership should have been extended an extra month due to the closure on July 7th. I am going to private message you to get your information so I can look you up and resolve this issue. Thank you!
We love this gym. The child center staff is incredible and the child center is always clean. We appreciate the gym staying open through this time too as physical fitness is extremely important.
Business response:
Thank you for your review Michael. We can't wait to see you back at MSF!
Dirty facility. No cleaning standards. Poor cleaning. Would not recommend. The owner of the company doesn't care about your health it seems with the pack of cleaning here.
We were honestly happy when we started our membership . So much so that we referred 3 other families. We also decided to get personal trainer. Then the pandemic hit , we have two high risk people in our family , one being me. I explained that we had lost work due to it and got a doctors note explaining our health concern that is making us stay at home . They let us cancel our membership but we still have to pay a fee for our personal training. I explained our situation and this unforeseen circumstance. I tried to explain we ... read more
Frequently asked questions about Mountainside Fitness
How is Mountainside Fitness rated?
Mountainside Fitness has a 4.2 star rating with 746 reviews.
When is Mountainside Fitness open?
Mountainside Fitness is closed now. It will open at 6:00 a.m.