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20250 N 75th Ave, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Mountainside fitness doesn't care about their club members. They only care about getting paid. Want to talk to someone? Too bad! Send a certified letter instead. I called to cancel my gym membership, not even KNOWING gyms were back open, but because it's past the first, I cannot get a refund. Really? You are only going to give people 4 DAYS to cancel with a pandemic going on? When I called and spoke to your manager Stephanie at my location, I was told "it was all over social media". I'm so sorry that I don't follow you to kn... read more
Horrible policy, they do whatever they can to take your money and keep it. I signed up the day before they closed (unfortunately) they were closed for about a month. So I wasn't able to use the club. They just recently opened back up, and immediately got charged for another month. So now it's my fault they were closed down. Good luck trying to get a refund, they can't afford it. Also you can not cancel online but you can sign up online. Save your money and go to eos or pay a little more and go to lifetime. They won't be arou... read more
Business response:
Hi Jonathan. I apologize for the miscommunication. If you did join the day before you closed, your membership should have been extended an extra month due to the closure on July 7th. I am going to private message you to get your information so I can look you up and resolve this issue. Thank you!
We love this gym. The child center staff is incredible and the child center is always clean. We appreciate the gym staying open through this time too as physical fitness is extremely important.
Business response:
Thank you for your review Michael. We can't wait to see you back at MSF!
Dirty facility. No cleaning standards. Poor cleaning. Would not recommend. The owner of the company doesn't care about your health it seems with the pack of cleaning here.
We were honestly happy when we started our membership . So much so that we referred 3 other families. We also decided to get personal trainer. Then the pandemic hit , we have two high risk people in our family , one being me. I explained that we had lost work due to it and got a doctors note explaining our health concern that is making us stay at home . They let us cancel our membership but we still have to pay a fee for our personal training. I explained our situation and this unforeseen circumstance. I tried to explain we ... read more
Miss my workouts in this new world. Can't wait to get back to normal to my Favorite Gym
Business response:
Thank you for the 5-star review. We can't wait to be back in the club!
Awesome kids services. Besides that lots of fruit flies. I moved 3 times to enjoy my shake and killed about 10. I go to other locations often and never have this issue so I don't think it's me.
Business response:
Hi Kyle, Thank you for taking the time to review us. We are replacing our drains and you should no longer have an issue. Sorry for the inconvenience.
There are great people at this gym, then there are people who are ego-driven and impolite. I originally started to work out here in 2015. Then my family started to become members. My family comes from a military background, we were always taught to apply ourselves diligently. We like to exercise with purpose. I always hear from my 19-year-old sister about grown men staring and sometimes following her during her workouts. Considering mountainside being a "family environment", I'm sure no person wants to hear their family feel... read more
Business response:
Hondo, We would like to hear more about your recent experience with us. Please send us a direct message so we can further this discussion privately. Thank you!
this is my og gym bruh. this is where it all started. been going here for just over 2 years. gym is pretty small and can easily get packed. the hot girls who workout here and the black dude who dances when he works out are the only two reasons i still go here. Also have cut deathly amounts of weight in the sauna here.
Business response:
Alex, We're so happy to have you in the Mountainside family, thank you for your continued business the past two years. We hope to continue to see you in our facility!
Mountainside Fitness has a 4.3 star rating with 835 reviews.
Mountainside Fitness is open now. It will close at 11:00 p.m.