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Mountainside Fitness
- Gyms
- Glendale, AZ
About this business
Location details
20250 N 75th Ave, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Arrowhead location, not my favorite. Wanted to use the class exercise room all the equipment is locked up no weights, no jump ropes use. Asked about getting a jump rope and they could help me. I will remember to go to other locations when I want to do these types of workouts
My boyfriend got me a gym membership here at this location back in March of 2018. After about a month we decided to cancel the membership due to lack of customer service. It is now the middle of September and my boyfriend noticed he was still being billed monthly for a membership that was cancelled 5 months ago. The membership was cancelled by an employee that no longer works there. My boyfriend showed up to mountainside on 9/13 to find out why he was still being charged. The receptionist at the front desk went to the manage... read more
Business response:
Amanda, We are always happy to help customers when an issue occurs. We send emails to our customers with proof of cancellation. Please bring that in and we will gladly refund any money collected after the dated cancellation.
I have trained at just about every gym in NW metro Phoenix and I love Mountainside. First of all, many of the gyms that are less expensive will find any way to charge you for huge late fees etc to make up their costs and you end up paying one way or another. Mountainside is very fair and straightforward about their fees, give a one week grace period, and paused my membership for free when I had surgery. Another thing I have noticed is that the people who work out at Mountainside are on a higher level, which tends to push me ... read more
I recently joined this gym not too long ago. I was a bit skeptical at first due to the month to month membership fee at $45 is a bit high, but then I tried out the 5 day free pass and completely fell in love. I go to this gym mainly for two reasons: BARRE CLASS & CLEANLINESS. Their barre class is amazing, not many gyms offers this as a class! Nicole is a great instructor, I love that how this class lets you go on your own pace. And cleanliness, well who doesn't want a clean gym?! From the bathroom, facilities, everything loo... read more
Business response:
Alyanna, Thank you for your wonderful comments. We appreciate you noticing the things we work so hard to stay on top of: cleanliness and delivering a product members want! We appreciate our members!
probably best gym i have been apart of for a while very clean and love that i can leave my kid for a hour and they take care of him helps the gym time so much better im so much more focused and get my work out done completely just a clean gym and awesome place just gets packed really fast so beware of that try to come in on times that are not traffic hours but everything else is awesome glad opened up by me!
Business response:
Drain, thank you for your review, we truly appreciate having you as a Member. We are really glad to hear you are enjoying the childcare we offer and that it gives you peace of mind while you workout. If there is ever anything we can do for you, please just ask our staff.
Juliet (my daughter) broke her foot Saturday, the 17th... at Mountainside Fitness (arrowhead). I must say I am/was truly upset with the outcome of how it was handled. Juliet some how got her foot caught in their kids spin bike, from what I was told she immediately fell over and started crying... this happened "minutes" before I walked in the care center... when I carried her over and pull d off her sock she already started brushing and swelling on her toe area... I asked again what exactly happened and they didn't have a cle... read more
This is one of the best locations. It's always clean, smells good, the weights get rewatched by the staff. A downside is that a lot of the people who go to this one are young and have bad gym manners. They leave weights all over the place and can be loud and rude. That's not any fault of the gym though. The locker rooms and showers are always clean but there are sinks that don't work all the time. The classes are great. I recommend all of the classes here. This is the gym my husband and I choose to go to over all of the loca... read more
Business response:
Molly, thank you for taking the time to review our Arrowhead club. We really appreciate the kind words and are happy to have you and your husband as valued Members. Glad to hear you are taking advantage of all we have to offer from the weight floor to the classes to our pristine locker rooms. We do understand your frustration with the re-racking of weights and we try and manage this as best we can. As you know this can get difficult for our staff to keep up with during peak hours. If you ever feel like something needs im... read more
I've only been here twice now but on my second visit my friend wanted a guest pass. Once we had asked for one the girl was questioning me squinting her eyes saying she told me about this before? How could you tell me this before when I've never met you? I thought that was pretty rude. The gym was pretty packed so it was hard to get a good workout anyways once we were done working out we had to pick up my friends id the girl was pretty nice but she seemed a little annoyed since my friend didn't sign up. Compared to all the ot... read more
Business response:
Brittany, We understand your concerns and by no means was our staff trying to put any pressure on your friend. For the safety and security of our Members and Staff. we do require all guests to complete a tour card and a leave an ID at the front desk. We do not look to put any pressure on any of our guests as we want them to come and enjoy their workout. We apologize if your friend felt any pressure or misunderstood our sign in/out process. We do hope she enjoyed the workout and we would be happy to have her back as our ... read more
Holy moly, I am impressed! I've tried lots of different ways to get back into shape, including Cyclebar and Orangetheory, but nothing beats a good, old fashioned gym. I love reading people's reviews on Yelp before I try ANYTHING, and although I saw some negative reviews on here about this Mountainside location, I decided to take the plunge. From the get-go, the staff was very friendly to my fiance and I and eased us into the process of getting a membership. I am very impressed with the spotless locker rooms, multitude of fit... read more
Business response:
Thanks Michelle, we are so happy to hear you and your fiance are enjoying your membership at Mountainside and taking advantage of all we have to offer. If you ever need anything or have any questions, comments or concerns, our staff and GM are always there to assist.
Frequently asked questions about Mountainside Fitness
How is Mountainside Fitness rated?
Mountainside Fitness has a 4.3 star rating with 828 reviews.
When is Mountainside Fitness open?
Mountainside Fitness is open now. It will close at 11:00 p.m.