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Mountainside Fitness
- Gyms
- Glendale, AZ
About this business
Location details
20250 N 75th Ave, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
probably best gym i have been apart of for a while very clean and love that i can leave my kid for a hour and they take care of him helps the gym time so much better im so much more focused and get my work out done completely just a clean gym and awesome place just gets packed really fast so beware of that try to come in on times that are not traffic hours but everything else is awesome glad opened up by me!
Business response:
Drain, thank you for your review, we truly appreciate having you as a Member. We are really glad to hear you are enjoying the childcare we offer and that it gives you peace of mind while you workout. If there is ever anything we can do for you, please just ask our staff.
Juliet (my daughter) broke her foot Saturday, the 17th... at Mountainside Fitness (arrowhead). I must say I am/was truly upset with the outcome of how it was handled. Juliet some how got her foot caught in their kids spin bike, from what I was told she immediately fell over and started crying... this happened "minutes" before I walked in the care center... when I carried her over and pull d off her sock she already started brushing and swelling on her toe area... I asked again what exactly happened and they didn't have a cle... read more
This is one of the best locations. It's always clean, smells good, the weights get rewatched by the staff. A downside is that a lot of the people who go to this one are young and have bad gym manners. They leave weights all over the place and can be loud and rude. That's not any fault of the gym though. The locker rooms and showers are always clean but there are sinks that don't work all the time. The classes are great. I recommend all of the classes here. This is the gym my husband and I choose to go to over all of the loca... read more
Business response:
Molly, thank you for taking the time to review our Arrowhead club. We really appreciate the kind words and are happy to have you and your husband as valued Members. Glad to hear you are taking advantage of all we have to offer from the weight floor to the classes to our pristine locker rooms. We do understand your frustration with the re-racking of weights and we try and manage this as best we can. As you know this can get difficult for our staff to keep up with during peak hours. If you ever feel like something needs im... read more
I've only been here twice now but on my second visit my friend wanted a guest pass. Once we had asked for one the girl was questioning me squinting her eyes saying she told me about this before? How could you tell me this before when I've never met you? I thought that was pretty rude. The gym was pretty packed so it was hard to get a good workout anyways once we were done working out we had to pick up my friends id the girl was pretty nice but she seemed a little annoyed since my friend didn't sign up. Compared to all the ot... read more
Business response:
Brittany, We understand your concerns and by no means was our staff trying to put any pressure on your friend. For the safety and security of our Members and Staff. we do require all guests to complete a tour card and a leave an ID at the front desk. We do not look to put any pressure on any of our guests as we want them to come and enjoy their workout. We apologize if your friend felt any pressure or misunderstood our sign in/out process. We do hope she enjoyed the workout and we would be happy to have her back as our ... read more
Holy moly, I am impressed! I've tried lots of different ways to get back into shape, including Cyclebar and Orangetheory, but nothing beats a good, old fashioned gym. I love reading people's reviews on Yelp before I try ANYTHING, and although I saw some negative reviews on here about this Mountainside location, I decided to take the plunge. From the get-go, the staff was very friendly to my fiance and I and eased us into the process of getting a membership. I am very impressed with the spotless locker rooms, multitude of fit... read more
Business response:
Thanks Michelle, we are so happy to hear you and your fiance are enjoying your membership at Mountainside and taking advantage of all we have to offer. If you ever need anything or have any questions, comments or concerns, our staff and GM are always there to assist.
I've been a member of Mountainside Fitness for close to 2 years and this location has got to be the worst. Very unclean and so many of the people here are judgmental and hog the machines! Too many teenagers go here for it to be enjoyable and taken to a serious degree of heath. As a college student, this gym is too expensive for the services it provides and it not worth the money wasted on a careless staff and an unclean environment.
Business response:
Amber, we take these types of review to heart and we would love the opportunity to speak with you regarding your concerns. Please see our General Manager, or you can send us a DM with your contact information.
Joined mountainside while I'm here in AZ! Very clean facilities, and organized. Not a lot of mess! The gym is pretty busy but I think that's a good thing! Happy to have a place to go and sweat it out!
Business response:
kadan, we are so happy to hear you are enjoying your time at Mountainside Fitness and that you chose to workout with us. If you have any comments, questions or concerns, do not hesitate to speak with our GM.
I have been here a few times with my nephew. The gym is nice and has a lot of equipment, but the staff is a different story. I was given a hard time for trying to use a free 5-day pass that I had received from a recent 5K I had run. I was told according to their new policy, I was only able to use 1 per calendar year, and I had received one on a prior visit that immediately took effect. Even though I never used it, that voided the one I received from the 5K. Talk about a pointless policy and a pissed off customer that will no... read more
Business response:
Joshua, we are sorry to hear of your experience and understand your frustration. Our staff did correctly state our policy in that a person is allowed to use a 5 day pass one time per calendar year. Given that you did not activate your previous 5 day pass, we should have given you an opportunity to activate on this visit to the club. We would love the opportunity to make this up to you, please contact our General Manager, Stefanie, at 480.625.0228 and she can assist you.
I really did like mountainside fitness, BUT, they are ridiculously busy. It sucks we don't have more options on my side of town. LA fitness, Planet Fitness and Mountainside are pretty much all we have. It's pretty small considering the amount of people that go there. I am hoping congestion will ease up with the opening of the new Mountainside in January
Business response:
Da, we understand your frustration. While we do have over 38,000 sq ft of space, our clubs can get busy during peak hours. We do have several options close by with the new North Phoenix/Happy Valley Towne Center location opening very soon and our Peoria location. If your schedule allows and we know that is not always possible for many, we do suggest trying the club on non peak hours to avoid the busier times. We do appreciate having you as a member and hope you continue to workout with us.
Frequently asked questions about Mountainside Fitness
How is Mountainside Fitness rated?
Mountainside Fitness has a 4.2 star rating with 740 reviews.
When is Mountainside Fitness open?
Mountainside Fitness is closed now. It will open at 4:30 a.m.