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Mountainside Fitness
- Gyms
- Glendale, AZ
About this business
Location details
20250 N 75th Ave, Glendale, AZ, 85308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
My car was totally vandalized while in yoga class Monday morning. The front desk boys were all hesitant to call the police when I ran back in to get help; then rushed to get an "incident report" just before the police arrived. I wonder how many of those are on file now? Glendale police finally arrived and admitted that they are tired of all the calls for that location, the Glendale officer even admitted that their dept has repeatedly requested Mountainside get security for the parking lot due to all of the calls and corporat... read more
Business response:
Hi Jennifer, I am so sorry about your car. We do have signs at the front desk of every club. If you must leave your belongings in your car, we encourage members to put them in the trunk for safely.
I was somewhat impressed by the equipment and what was offered at Mountainside... However, when we decided to cancel our membership for budget reasons they continued to call us and ask us for money. We have told them multiple times that we canceled and they keep threatening to turn us in for collection. We paid for our membership on time every month and it's just sad that they do this to people! I was satisfied with them up until we canceled! I thought about returning when I got other things in order, but not anymore.
I love the gym and have been a member for about three years. Recently, I signed up to have a trainer twice a week and thought my experience would be just as good. I was told how much the training would help, but was not treated like an individual. The manager of the trainers seemed to just want to sell me on the training and the trainers did not seem to care or remember anything about me even after working with me for weeks. It was very expensive and not worth it.
Recently moved to mountainside from EOS. The facility is much more clean and spacious. At EOS the facility was always too crowded and I could never find the space to do stretching and free weights. At Mountainside I have the room to do all my training and for the first time in years I don't have to wait for a treadmill. Loving mountainside on 75th and the 101.
Business response:
Hi Lexi. Thank you so much for the kind words! We are so happy you love our club and have enough space to get your workout in. That is important!
I had recently joined the new EoS gym, but after less than two months the gym was overcrowded and equipment was breaking and not being repaired. Even at peak hours Mountainside isn't overly crowded and it has far more machines and varieties of equipment to choose from. It's a bit more expensive than other gyms but the amenities make it worthwhile.
Business response:
Thank you for the review Bob! Happy to have you as a member!
Arrowhead location, not my favorite. Wanted to use the class exercise room all the equipment is locked up no weights, no jump ropes use. Asked about getting a jump rope and they could help me. I will remember to go to other locations when I want to do these types of workouts
My boyfriend got me a gym membership here at this location back in March of 2018. After about a month we decided to cancel the membership due to lack of customer service. It is now the middle of September and my boyfriend noticed he was still being billed monthly for a membership that was cancelled 5 months ago. The membership was cancelled by an employee that no longer works there. My boyfriend showed up to mountainside on 9/13 to find out why he was still being charged. The receptionist at the front desk went to the manage... read more
Business response:
Amanda, We are always happy to help customers when an issue occurs. We send emails to our customers with proof of cancellation. Please bring that in and we will gladly refund any money collected after the dated cancellation.
I have trained at just about every gym in NW metro Phoenix and I love Mountainside. First of all, many of the gyms that are less expensive will find any way to charge you for huge late fees etc to make up their costs and you end up paying one way or another. Mountainside is very fair and straightforward about their fees, give a one week grace period, and paused my membership for free when I had surgery. Another thing I have noticed is that the people who work out at Mountainside are on a higher level, which tends to push me ... read more
I recently joined this gym not too long ago. I was a bit skeptical at first due to the month to month membership fee at $45 is a bit high, but then I tried out the 5 day free pass and completely fell in love. I go to this gym mainly for two reasons: BARRE CLASS & CLEANLINESS. Their barre class is amazing, not many gyms offers this as a class! Nicole is a great instructor, I love that how this class lets you go on your own pace. And cleanliness, well who doesn't want a clean gym?! From the bathroom, facilities, everything loo... read more
Business response:
Alyanna, Thank you for your wonderful comments. We appreciate you noticing the things we work so hard to stay on top of: cleanliness and delivering a product members want! We appreciate our members!
Frequently asked questions about Mountainside Fitness
How is Mountainside Fitness rated?
Mountainside Fitness has a 4.2 star rating with 740 reviews.
When is Mountainside Fitness open?
Mountainside Fitness is open now. It will close at 11:00 p.m.