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Mountainside Fitness

4.3

About this business

Location details

8929 E Talking Stick Way, Scottsdale, AZ, 85250, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 11:00 p.m.
Tue4:30 a.m. to 11:00 p.m.
Wed4:30 a.m. to 11:00 p.m.
Thu4:30 a.m. to 11:00 p.m.
Fri4:30 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.3577 reviews
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Steve W.'s profile image
Steve W. 
rating
5 years ago

Do yourself a favor and stay away from this place. They have some of the worst customer service I have ever dealt with. Zenas the General Manager refused to help when there was a simple solution to the problem. Shocking they are going to lose a long term member over $35. 

Kimberly J.'s profile image
Kimberly J. 
rating
5 years ago

Money matters the most!! I spoke to an employees in March and informed them I had to freeze my account indefinitely due to being high risk with covid-19. The employee obtain approval from management and said it would be frozen. I just received follow up from a representative that we must pay our September balance. I explained our situation and previous discussion. The service rep was insensitive, and said they sent out a text message informing all members that accounts would begin billing. I informed her that I never receive... read more

Jeremy B.'s profile image
Jeremy B. 
rating
5 years ago

One of the best gyms in Arizona. Super clean, Nice equipment, and always friendly staff. Quentin & Zenis always go above and beyond for gym-goers. 

Business response:

Hi, Jeremy. Your appreciation is highly appreciated. Thank you for the review! Thank you, Mountainside Fitness 

Ashton C.'s profile image
Ashton C. 
rating
5 years ago

I recently moved into the area and spent time visiting the various gyms in the area. Mountainside Fitness was by far the nicest, cleanest, and most reasonably priced gym. I have had no issues so far and they have a very diverse array of equipment. Staff is also very friendly! 

Business response:

Hi, Ashton. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. Thanks, Mountainside Fitness 

Will H.'s profile image
Will H. 
rating
5 years ago

Just read the other reviews. I paid them an ungodly sum of money to get out but I'm glad I can just wash my hands of this place. And you'll want to wash your hands, it's disgusting. 

Willis H.'s profile image
Willis H. 
rating
5 years ago

I was looking for a new gym with childcare for my wife and 3 month old, so I went online on 8/28/20 and signed up for the 1 day trial pass and made my reservation to workout the following day. I showed up for my workout at the correct time, but was then told that due to the current circumstances they can not honor the 1 day trail pass anymore, but I could pay 15$ for a day pass. If they said we are not allowing day passes/trials during covid I would understand, but to say we won't allow you to use the pass that we gave you b... read more

Business response:

Hello - We are still offering a one day pass. Are you open to having someone contact you directly? We would love the opportunity to fix our mistake. We apologize for the miscommunication on our end. 

Joel G.'s profile image
Joel G. 
rating
5 years ago

To the wackos leaving 1 star due to them staying open, feel free to stay at home in your safe space ;) I applaud Tom Hatten for standing up for his beliefs, supporting the gym community, and as a ACTUAL member of this gym, have nothing but great things to say about the staff and facilities. 

Business response:

thank you for your review! 

Jay H.'s profile image
Jay H. 
rating
5 years ago

Love you guys, and truly appreciate your support of the health and wellness community. I've lived all over the Valley in the past 10 years and have been to numerous gyms. This one is by far my favorite. Stay strong 

Business response:

thank you for your review! We can't wait to see you back at MSF! 

Jeffrey M.'s profile image
Jeffrey M. 
rating
5 years ago

It's the best of any gym in the valley! Their customer service is amazing and they incredibly friendly. I always see someone sanitizing the equipment which makes me comfortable to work out here during the pandemic. 

Business response:

Thank you for your review. We look forward to seeing you back at MSF! 

Frequently asked questions about Mountainside Fitness

How is Mountainside Fitness rated?

Mountainside Fitness has a 4.3 star rating with 577 reviews. 

When is Mountainside Fitness open?

Mountainside Fitness is closed now. It will open at 4:30 a.m.