Mountainside Fitness

Shahriar G. 

on Yelp

5 years ago

Absolutely best experience ever! I lost my earbud and asked the front desk if they picked it up in the lost and found. Regrettably they said that they didn't. But one person decided to go above and beyond the call of duty! Marx helped me retrace my steps and we found it! Thank you Marx and thank you mountainside! 

Colin S. 

on Yelp

5 years ago

I signed up for a one month pass before COVID caused shutdowns. Then I asked them to cancel my account during COVID because I would not be coming back once the gyms opened up, and I was informed I had to do it in person. Then a few weeks after the gym opened back up I was hit with a $70 yearly member fee. When I called to say I had tried to cancel and hadn't been going they said there was nothing they could do, and i had to go into the gym to cancel, or send a letter to corporate to avoid any further charges. So I asked for ... read more

Steve W. 

on Yelp

5 years ago

Do yourself a favor and stay away from this place. They have some of the worst customer service I have ever dealt with. Zenas the General Manager refused to help when there was a simple solution to the problem. Shocking they are going to lose a long term member over $35. 

Kimberly J. 

on Yelp

5 years ago

Money matters the most!! I spoke to an employees in March and informed them I had to freeze my account indefinitely due to being high risk with covid-19. The employee obtain approval from management and said it would be frozen. I just received follow up from a representative that we must pay our September balance. I explained our situation and previous discussion. The service rep was insensitive, and said they sent out a text message informing all members that accounts would begin billing. I informed her that I never receive... read more

Jeremy B. 

on Yelp

5 years ago

One of the best gyms in Arizona. Super clean, Nice equipment, and always friendly staff. Quentin & Zenis always go above and beyond for gym-goers. 

Ashton C. 

on Yelp

5 years ago

I recently moved into the area and spent time visiting the various gyms in the area. Mountainside Fitness was by far the nicest, cleanest, and most reasonably priced gym. I have had no issues so far and they have a very diverse array of equipment. Staff is also very friendly! 

Will H. 

on Yelp

5 years ago

Just read the other reviews. I paid them an ungodly sum of money to get out but I'm glad I can just wash my hands of this place. And you'll want to wash your hands, it's disgusting. 

Willis H. 

on Yelp

5 years ago

I was looking for a new gym with childcare for my wife and 3 month old, so I went online on 8/28/20 and signed up for the 1 day trial pass and made my reservation to workout the following day. I showed up for my workout at the correct time, but was then told that due to the current circumstances they can not honor the 1 day trail pass anymore, but I could pay 15$ for a day pass. If they said we are not allowing day passes/trials during covid I would understand, but to say we won't allow you to use the pass that we gave you b... read more

Joel G. 

on Yelp

5 years ago

To the wackos leaving 1 star due to them staying open, feel free to stay at home in your safe space ;) I applaud Tom Hatten for standing up for his beliefs, supporting the gym community, and as a ACTUAL member of this gym, have nothing but great things to say about the staff and facilities.