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Mountainside Fitness

4.3

About this business

Location details

1920 S Alma School Rd, Chandler, AZ, 85248, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 11:00 p.m.
Tue4:30 a.m. to 11:00 p.m.
Wed4:30 a.m. to 11:00 p.m.
Thu4:30 a.m. to 11:00 p.m.
Fri4:30 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.3543 reviews
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Josh C.'s profile image
Josh C. 
rating
8 years ago

Overall I've been happy with this location. The crew are all nice, I love the provided towels and it's not crazy busy. However, the showers are DISGUSTING. Covered in mold and look like they get wiped down once a month. They are constantly out of soap, and front desk response is always "we'll replace them when we get more." Start ordering more! Who wants to get all hot and sweaty and then not have soap to rinse off? Some of them are missing the safety rails, some don't even turn off all the way, and they are nasty. Put some... read more

Business response:

Josh, Thank you for taking the time to write the review and to let us know about the steam room temperature. We will pass this information along to our management team so they can look into this. We appreciate that you took the time to let us know, and if there is anything else we can do to make your time at Mountainside Fitness the best it can be, let us know. Thanks for being a member. 

Jeri j.'s profile image
Jeri j. 
rating
8 years ago

I've been coming here for years and love it, but lately the small workout towel baskets are always empty. It's a nice amenity so most count on them being available and if you don't bring your own and need one, it no good! 

Business response:

Jeri, thank you for taking the time to post your review. We will be addressing your concerns about the towels with our management team. We take pride in our services and amenities, especially our towel service which was implemented at the very beginning 26 year ago. Should you have any additional concerns, please let us know. We appreciate you as a member and want to make sure your experience at Mountainside Fitness is best it can be. Thank you. 

Kiera H.'s profile image
Kiera H. 
rating
8 years ago

I dont know what it is but the majority of the times i come here, they dont have little towels ready to use before u began your workout. I happen to walk in today at 6:30pm and sure enough no towels, I dont even see the front desk folding anything. Its so annoying. I think im going to have to start bringing my own. Whats the purpose of paying a gym membership if theres hardly any or noo towels at all! I just saw two male workers and none have notice the problem. Maybe they dont like doing the laundry. Yup, happy friday to me... read more

Business response:

Kiera, Thank you for taking the time to write your review and express your concern about our towel service. We will address this with the club as this is a service we take pride in providing all our members. We want to assure you have the best possible experience with Mountainside Fitness so please do not hesitate to let me know if there is anything else we can do. Thank you for being a member. 

Amy S.'s profile image
Amy S. 
rating
8 years ago

I had been a member at MSF and just cancelled my membership after 6 YEARS !! I had been to 5 different locations and Ocotillo is by far the worst location. The machines are so crammed together, all the other locations have WAY newer equipment and what they do have does not function correctly. I told a staff member that my elliptical was clicking and the weights on the leg press I was using were tipping from side to side and he basically just brushed me off and said "ya we have old equipment" ?!? Ummm, ok well for $70 a month... read more

Business response:

Amy, we are sorry to hear about your experience with our Ocotillo location, Your comments and feedback are being reviewed by our management. We hope that you will consider giving us another try, Please let me know if there is anything we can do to gain your loyalty back. 

Nat Q.'s profile image
Nat Q. 
rating
8 years ago

Joined here a few months ago and thought it was going to be a lot better. This is a small gym, most of the staff are nice and nice equipment, but I wish the machines were spread out just a little more and there were more free weights and benches. The whole workout area is too packed together. The free weight area is so crunched and usually not enough benches to use. I left another local gym to come here for the pure fact of wanting to get in, Work out and not be bothered. The first couple weeks it was fine and then I guess t... read more

John D.'s profile image
John D. 
rating
8 years ago

The gym has invested more money into getting a few more Rogue Barbells. Definitely a great sign. It seems like it's getting a bit more crowded, but not a big deal. Great job, keep up the good work! 

Mark H.'s profile image
Mark H. 
rating
8 years ago

I've been a member at this location for more than 10 years and although I'm not ripped and athletic at this juncture, that is not a reflection of the gym. At all. There is something for everyone here. Weight machines. Lots of free weights and benches. Cardio machines. Saunas and well appointed locker rooms. Classes led by coaches who have been around for many years. They have an active basketball court that sometimes doubles as a circuit training area for boot camp "trainees". And some racks, weights and medicine balls you'd... read more

Dave W.'s profile image
Dave W. 
rating
8 years ago

Typical gym issues - poorly maintained cardio equipment. Literally day to day on which machines work - including individual TVs that seem to get certain channels or not with no way to predict what works. I go there Daily and have literally gone from one machine to another multiple times to find one where everything works. This happens at least a couple times a week. In addition, apparently this is a night club - judging by the volume of the music. Is there anyone who doesn't wear headphones at the gym these days? And you sti... read more

Alex I.'s profile image
Alex I. 
rating
8 years ago

I've never taken any classes here but I have been quite a few times for cardio & weights... The machines could use some updating - some are outdated and squeaky at times. However, they do have a couple of machines that other locations do not have so that's nice. I do like the setup, though. This isn't my "home location" but if I lived nearby and this had to be my primary gym, I'd probably choose to go to another newer gym chain not too far up the road.. especially with the price difference. There's hardly ever anyone at the ... read more

Frequently asked questions about Mountainside Fitness

How is Mountainside Fitness rated?

Mountainside Fitness has a 4.3 star rating with 543 reviews. 

When is Mountainside Fitness open?

Mountainside Fitness is closed now. It will open at 4:30 a.m.