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1920 S Alma School Rd, Chandler, AZ, 85248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
The music through out the mountain ice den is always so loud you can't have a conversation or listen to your own music snd no one in charge will do anything to lower the music; several members complain regularly but to no avail.
Jill, my personal trainer is the main reason why I am going to mountainside. I've had many different personal trainers throughout the years but she is by far the best. She listened to my concerns during our first session and she has focused on exactly what matters most to me. All the other trainers were on the one size fits all training program. I have been working out with Jill for a few weeks and I already noticed a huge improvement. Her workouts are fun and she doesn't waste anytime. We get so much done at each session an... read more
Business response:
Hi, Tricia. We are pleased to hear that you had a great experience! Thanks for taking the time to share your experience. Thanks, Mountainside Fitness
I was a member in 2019 (chandler location). Basically this gym is ok. It seemed clean to me every time we went so no complains there. Its a bit pricey for what you get. At that price, I would have expected a pool. It's a little on the smaller side as well. The equipment was avg to good. I did notice that there was at least one treadmill down every time we went. I did like the towel service and the lockers/shower were good as well. Ok, here is my biggest issue with this Gym and the reason I only gave it 2 stars. When I signed... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Danny. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (480) 732-9777 and we'd be happy to help you out. Cheers, Mountainside Fitness
The gym itself is fine, but management/billing/admin just seems disorganized all the time. I had a couple trainers quit, they continued to bill me even though they didn't have a trainer for me. Then they told me they would credit my account. Continued to bill me. You call over there and it's always "we will have someone call you back". The fact I am writing a negative review on yelp in the hopes that this will actually get someone to reach out is crazy. Yes you can contact me for more details. You can check with the chandler... read more
Business response:
Hi John - I apologize for the miscommunication. Can we reach out to you personally to get more details? I want to make sure we solve this for you. Thanks!
Wow! Just got billed $63.50 from mountainside fitness for a gym I have not used in 6 months and was not planning on using. I put it on a temporary hold that cost $5/month or every other month way before COVID hit. I went in and spoke to Asst general manager Xao Santa Ana and he denied the refund when I told him I signed up for EOS and did not plan on using the gym. Pretty crappy business practices and internal business processes if you ask me. Good Luck if you planning on using them. Especially when there is a gym on e... read more
Rebecca and staff are doing the best they can to accommodate everyone right now and it's greatly appreciated! The gym is meticulous (as it always is and was prior to COVID) so rest assured you have a better chance of catching something at the grocery store. Glad they're open and providing outlet for health and immunity.
Business response:
Jenn - Thank you for taking time to share your experience with us.
My son went to MSF Chandler after high school and for additional training prior to basic training in the Army. Mountainside was great to me opening his gym membership and zero issues when I cancelled as he headed to MEPS. Great experience, great company and Thank you!
Business response:
Thank you for sharing your experience with us, Paula.
So disappointed in Mountainside Fitness for not sending a text or email blast to all members that the gym had closed today. They frequently send texts regarding specials but nothing today. I love this gym and my trainer, Jill. Today the fitness manager or CEO has disappointed all members!
Business response:
Hi. We did send an email to all members Thursday evening from Founder, Tom Hatten. Did you check your junk or spam folder?
Decent gym, quite expensive compared to other gyms, no cheaper options. Never got that free amazon card either.
Business response:
Erick - Thank you for taking time to leave us a review. Are you open to having someone from our team reach out to you separately? If so, let me know. Thank you!
Mountainside Fitness has a 4.4 star rating with 618 reviews.
Mountainside Fitness is open now. It will close at 11:00 p.m.