Mountainside Fitness's cover image

This profile has been claimed by the business owner or representative.

Mountainside Fitness

4.3

About this business

Location details

1920 S Alma School Rd, Chandler, AZ, 85248, United States

Get directions
WeekdayScheduleStatus
Mon4:30 a.m. to 11:00 p.m.
Tue4:30 a.m. to 11:00 p.m.
Wed4:30 a.m. to 11:00 p.m.
Thu4:30 a.m. to 11:00 p.m.
Fri4:30 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.3547 reviews
Select a rating
Melinda B.'s profile image
Melinda B. 
rating
4 years ago

Mountainside is absolutely the best fitness club we've held a membership with in 30 years! The staff is knowledgeable and friendly. The club is always clean and equipment maintained in like-new condition. Their equipment-cleaning regimen is the most sanitized I've ever seen! And the value is exceptional. I recommend Mountainside Fitness enthusiastically! 

akashic f.'s profile image
akashic f. 
rating
4 years ago

What can I say about this gym!? I can only leave positive feedback in all respects! This location at Alma school and germann is amazing. From warm greetings from friendly and knowledgeable staff as soon as you walk in.. into a well lit, well ventilated and air conditioned gym. Clean rooms with clean equipment that are well stocked with plates and working properly. A great assortment of equipment from cable machines to plate resistance, cardio equipment, a cycle room.. a huge open corefit area, basketball court, etc.. Great a... read more

Denise S.'s profile image
Denise S. 
rating
4 years ago

The music through out the mountain ice den is always so loud you can't have a conversation or listen to your own music snd no one in charge will do anything to lower the music; several members complain regularly but to no avail. 

Tricia C.'s profile image
Tricia C. 
rating
4 years ago

Jill, my personal trainer is the main reason why I am going to mountainside. I've had many different personal trainers throughout the years but she is by far the best. She listened to my concerns during our first session and she has focused on exactly what matters most to me. All the other trainers were on the one size fits all training program. I have been working out with Jill for a few weeks and I already noticed a huge improvement. Her workouts are fun and she doesn't waste anytime. We get so much done at each session an... read more

Business response:

Hi, Tricia. We are pleased to hear that you had a great experience! Thanks for taking the time to share your experience. Thanks, Mountainside Fitness 

Danny M.'s profile image
Danny M. 
rating
4 years ago

I was a member in 2019 (chandler location). Basically this gym is ok. It seemed clean to me every time we went so no complains there. Its a bit pricey for what you get. At that price, I would have expected a pool. It's a little on the smaller side as well. The equipment was avg to good. I did notice that there was at least one treadmill down every time we went. I did like the towel service and the lockers/shower were good as well. Ok, here is my biggest issue with this Gym and the reason I only gave it 2 stars. When I signed... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Danny. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (480) 732-9777 and we'd be happy to help you out. Cheers, Mountainside Fitness 

John C.'s profile image
John C. 
rating
5 years ago

The gym itself is fine, but management/billing/admin just seems disorganized all the time. I had a couple trainers quit, they continued to bill me even though they didn't have a trainer for me. Then they told me they would credit my account. Continued to bill me. You call over there and it's always "we will have someone call you back". The fact I am writing a negative review on yelp in the hopes that this will actually get someone to reach out is crazy. Yes you can contact me for more details. You can check with the chandler... read more

Business response:

Hi John - I apologize for the miscommunication. Can we reach out to you personally to get more details? I want to make sure we solve this for you. Thanks! 

Mark E.'s profile image
Mark E. 
rating
5 years ago

Wow! Just got billed $63.50 from mountainside fitness for a gym I have not used in 6 months and was not planning on using. I put it on a temporary hold that cost $5/month or every other month way before COVID hit. I went in and spoke to Asst general manager Xao Santa Ana and he denied the refund when I told him I signed up for EOS and did not plan on using the gym. Pretty crappy business practices and internal business processes if you ask me. Good Luck if you planning on using them. Especially when there is a gym on e... read more

Jenn A.'s profile image
Jenn A. 
rating
5 years ago

Rebecca and staff are doing the best they can to accommodate everyone right now and it's greatly appreciated! The gym is meticulous (as it always is and was prior to COVID) so rest assured you have a better chance of catching something at the grocery store. Glad they're open and providing outlet for health and immunity. 

Business response:

Jenn - Thank you for taking time to share your experience with us. 

Paula S.'s profile image
Paula S. 
rating
5 years ago

My son went to MSF Chandler after high school and for additional training prior to basic training in the Army. Mountainside was great to me opening his gym membership and zero issues when I cancelled as he headed to MEPS. Great experience, great company and Thank you! 

Business response:

Thank you for sharing your experience with us, Paula. 

Frequently asked questions about Mountainside Fitness

How is Mountainside Fitness rated?

Mountainside Fitness has a 4.3 star rating with 547 reviews. 

When is Mountainside Fitness open?

Mountainside Fitness is closed now. It will open tomorrow at 6:00 a.m.