Mountainside Fitness's cover image

This profile has been claimed by the business owner or representative.

Mountainside Fitness

4.3

About this business

Location details

1920 S Alma School Rd, Chandler, AZ, 85248, United States

Get directions
WeekdayScheduleStatus
Mon4:30 a.m. to 11:00 p.m.
Tue4:30 a.m. to 11:00 p.m.
Wed4:30 a.m. to 11:00 p.m.
Thu4:30 a.m. to 11:00 p.m.
Fri4:30 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.3586 reviews
Select a rating
Betty W.'s profile image
Betty W. 
rating
7 years ago

Hello, I came back to Mountainside from another club and it is great to be back home! I love the club and the staff is friendly all the time and the club is clean. In coming back I was alittle out of sorts with my fitness and needed the help of a trainer. I train with Guillermo Morales and he is amazing! He is extremely knowledgeable about health, exercise and nutrition so answers all my questions. He works with me in a variety of different ways and pushes me to be my best. He is high energy and is allot of fun to train with... read more

Business response:

Hi Betty! We are so happy to have you back. We love hearing from our members and will definitely pass this onto our GM in Chandler so Guillermo sees it. 

Hannah S.'s profile image
Hannah S. 
rating
7 years ago

Not sure if this is a gym or a pick up joint. Chicks here are prancing around wanting the attention on them in half dressed outfits, talking to the guys in dental floss tanks and skin tight stretchy pants, while a couple of the front desk girls are in 6" heels trying to walk around the gym in skin tight outfits looking like prostitutes. Get a life...or some confidence. Don't waste your money on this overpriced place 

Mark C.'s profile image
Mark C. 
rating
7 years ago

Great gym! Nice staff. Great facilities. Good value. Awesome kids area, a huge value add to its members. 

Jayl B.'s profile image
Jayl B. 
rating
7 years ago

They clarified everything but they're still pricy. love the gym it is worth it. They should make sure they clarify everything even stuff in advance so you don't get confused. Poor communication but still a great gym! 

Business response:

Alexis, I was hoping to get more details about your account. This sounds extremely unusual for our memberships. I would like to reach out to you review all charges and offer a refund if there were any mistakes. Please direct message me thank you. 

Jennifer L.'s profile image
Jennifer L. 
rating
7 years ago

If I could give more than 5 stars for this location I would. Every time I come to the Chandler Mountainside Fitness I'm always greeted by my first name and everyone is so polite. The young lady at the sales desk always goes above and beyond and I could not ask for more from this staff. Awesome job mountainside fitness! 

Business response:

Thanks for the great feedback! We appreciate our members! 

Jenny F.'s profile image
Jenny F. 
rating
7 years ago

I go to a different mountainside, this isn't my "home" gym, but I do make it here a couple of times a month before going into work. I will agree with several of the previously reviews about staff being rude and feeling like an inconvenience. Just yesterday I walked in, both male and female at the front desk didn't bat an eye and instead of the male reaching the scanner to scan me in, he stood there holding it and I had to lean in over the counter. Not that huge of a deal, but definitely makes you roll your eyes and puts a so... read more

Business response:

Jenny, thank you for your feedback. We appreciate our members and we will do a better job of making sure our staff communicates our appreciation with positivity and energy! 

Jen A.'s profile image
Jen A. 
rating
7 years ago

I LOVE MOUNTAINSIDE! I've been a member for about 1.5 years. The staff is awesome. It's in a great location. It's the perfect size. I specifically go to Mountainside's because they have one specific machine that a LOT of other gyms don't have, it's a Rogue brand. I see a lot of reviews that the gym is too small. I personally like smaller gyms so if you don't like smaller gyms, then go elsewhere maybe? The basketball court is usually busy when I go, which I think is great. When it's not busy I'll use the court to workout too.... read more

Business response:

We value our members and appreciate you taking the time to write this! 

Rose M.'s profile image
Rose M. 
rating
7 years ago

I attend classes at the Pavilion, Shea and Desert Ridge. I love the Zumba classes, the instructors are Great!!!. I find the gyms are always clean and staff very accommodating and polite. The environment is friendly and professional. The amount of classes offered is amazing. I really enjoy and appreciate Mountainside Fitness. 

Business response:

Thank your for your kind comments. We appreciate our members! 

Mel S.'s profile image
Mel S. 
rating
7 years ago

Like the gym equipment and location, the basketball court is full sized. However, of all the locations I visit, this gym with the exception of one gentlemen has the worst customer service ever. I have had several times when checking in, where I had to wait for the young lady in the front to finish a conversation with either another member of co-worker. Then they act bothered to see you waiting, and check you in without acknowledgement. For the price I pay at this gym, I could go to any other gym, I foresee a cancellation as ... read more

Business response:

Mel, it appears you have changed your review as well as the location you were reviewing. We would love the opportunity to speak with you and understand your concerns better, please email us at marketing@mountainsidefitness.com with your contact information and someone will reach out to you, or you can also send us a direct message on Yelp. Thanks. 

Frequently asked questions about Mountainside Fitness

How is Mountainside Fitness rated?

Mountainside Fitness has a 4.3 star rating with 586 reviews. 

When is Mountainside Fitness open?

Mountainside Fitness is closed now. It will open at 4:30 a.m.