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Mountainside Fitness
- Gyms
- Chandler, AZ
About this business
Location details
1920 S Alma School Rd, Chandler, AZ, 85248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Not sure if this is a gym or a pick up joint. Chicks here are prancing around wanting the attention on them in half dressed outfits, talking to the guys in dental floss tanks and skin tight stretchy pants, while a couple of the front desk girls are in 6" heels trying to walk around the gym in skin tight outfits looking like prostitutes. Get a life...or some confidence. Don't waste your money on this overpriced place
Great gym! Nice staff. Great facilities. Good value. Awesome kids area, a huge value add to its members.
They clarified everything but they're still pricy. love the gym it is worth it. They should make sure they clarify everything even stuff in advance so you don't get confused. Poor communication but still a great gym!
Business response:
Alexis, I was hoping to get more details about your account. This sounds extremely unusual for our memberships. I would like to reach out to you review all charges and offer a refund if there were any mistakes. Please direct message me thank you.
If I could give more than 5 stars for this location I would. Every time I come to the Chandler Mountainside Fitness I'm always greeted by my first name and everyone is so polite. The young lady at the sales desk always goes above and beyond and I could not ask for more from this staff. Awesome job mountainside fitness!
Business response:
Thanks for the great feedback! We appreciate our members!
I go to a different mountainside, this isn't my "home" gym, but I do make it here a couple of times a month before going into work. I will agree with several of the previously reviews about staff being rude and feeling like an inconvenience. Just yesterday I walked in, both male and female at the front desk didn't bat an eye and instead of the male reaching the scanner to scan me in, he stood there holding it and I had to lean in over the counter. Not that huge of a deal, but definitely makes you roll your eyes and puts a so... read more
Business response:
Jenny, thank you for your feedback. We appreciate our members and we will do a better job of making sure our staff communicates our appreciation with positivity and energy!
I LOVE MOUNTAINSIDE! I've been a member for about 1.5 years. The staff is awesome. It's in a great location. It's the perfect size. I specifically go to Mountainside's because they have one specific machine that a LOT of other gyms don't have, it's a Rogue brand. I see a lot of reviews that the gym is too small. I personally like smaller gyms so if you don't like smaller gyms, then go elsewhere maybe? The basketball court is usually busy when I go, which I think is great. When it's not busy I'll use the court to workout too.... read more
Business response:
We value our members and appreciate you taking the time to write this!
I attend classes at the Pavilion, Shea and Desert Ridge. I love the Zumba classes, the instructors are Great!!!. I find the gyms are always clean and staff very accommodating and polite. The environment is friendly and professional. The amount of classes offered is amazing. I really enjoy and appreciate Mountainside Fitness.
Business response:
Thank your for your kind comments. We appreciate our members!
Like the gym equipment and location, the basketball court is full sized. However, of all the locations I visit, this gym with the exception of one gentlemen has the worst customer service ever. I have had several times when checking in, where I had to wait for the young lady in the front to finish a conversation with either another member of co-worker. Then they act bothered to see you waiting, and check you in without acknowledgement. For the price I pay at this gym, I could go to any other gym, I foresee a cancellation as ... read more
Business response:
Mel, it appears you have changed your review as well as the location you were reviewing. We would love the opportunity to speak with you and understand your concerns better, please email us at marketing@mountainsidefitness.com with your contact information and someone will reach out to you, or you can also send us a direct message on Yelp. Thanks.
If you like being ignored by staff and treated like you are bothering every member of the team just by asking a question. I had a complaint once and called asked for a manager to call me and they didn't. I still have the membership for now. But this gym is seriously crowded most of the time. I wanted to buy a water one time and usually they ask you which one this kid grabbed the water handed it to me billed my account and walked away. I was so annoyed but I just tried to do my workout because at this point this is the servic... read more
Business response:
Ashey, we are very sorry to hear about your experience and can understand your frustration. Our GM, Brad, would love the opportunity to speak with you. You can contact him at the club at 480.732.9777. Or you can also write to us with your best contact number - marketing@mountainsidefitness.com. Thank you.
Frequently asked questions about Mountainside Fitness
How is Mountainside Fitness rated?
Mountainside Fitness has a 4.4 star rating with 652 reviews.
When is Mountainside Fitness open?
Mountainside Fitness is open now. It will close at 11:00 p.m.