Mountainside Fitness's cover image
Claimed

This profile has been claimed by the business owner or representative.

Mountainside Fitness

4.3

About this business

Mountainside Fitness Chandler At Mountainside Fitness, we take our reputation as being one of the leading gyms in Chandler, AZ very seriously. In each of our health and fitness centers, our staff genuinely cares about the experience of our Members. From group fitness classes to onsite childcare, Mountainside Fitness has something for everyone. To see what our Chandler, AZ fitness center has to offer, check our amenities below. Our club memberships are created for individuals, couples and families with month to month or ... read more

Location details

1920 S Alma School Rd, Chandler, AZ, 85248, United States

Get directions
WeekdayScheduleStatus
Mon4:30 a.m. to 11:00 p.m.
Tue4:30 a.m. to 11:00 p.m.
Wed4:30 a.m. to 11:00 p.m.
Thu4:30 a.m. to 11:00 p.m.
Fri4:30 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.3542 reviews
Select a rating
S H.'s profile image
S H. 
rating
7 years ago

Worst treatment by any gym, EVER. Without warning or any prior notice whatsoever, an "annual fee" was charged to debit card along with monthly dues causing big problems for me. Went in to speak with Assistant Manager named Derek. I was told that they have "new system and the kinks are still being worked out". I asked him for assistance with this issue and the only thing he would say is he would "try to make sure it didn't happen anymore". Derek acknowledged that notice should be given but ABSOLUTELY WOULD NOT compromise with... read more

Ronald M.'s profile image
Ronald M. 
rating
7 years ago

Awesome gym, i'm in the area for work and i got the week pass. Large, clean gym with ample parking. 

Mr. R.'s profile image
Mr. R. 
rating
7 years ago

Many free weights, something I like. Friendly trainers, & customers. Many tools, do not need to wait on anyone. 

Jug C.'s profile image
Jug C. 
rating
7 years ago

I try to write a review only if I'm extremely satisfied or dissatisfied, so I can alert others. Unfortunately, my experience with mountainside fitness has been a sour one. They (Chandler/Ocotillo site) definitely have a shitty customer service, especially when it comes to refunds. This is probably my worst customer service experience anywhere in the world in a very long time. First, they charged my credit card for $122 for absolutely nothing, even though I had paid in cash for my wife's month-to-month membership. Note that, ... read more

Jennifer S.'s profile image
Jennifer S. 
rating
7 years ago

Been at this location for a week now and loving it! We've taken advantage of the free weights, machines and kids club so far. We initially got a 5 day free pass to try it out and talked with the membership expert at the end of our first workout. They have a promo for no initiation and 2 free months, of course we were going to jump on board! A couples membership with 2 kids month to month is about $100. Club is clean and bathrooms are nice. There are 2 tanning machines and massage area by the bathrooms. Basketball court and g... read more

Austin L.'s profile image
Austin L. 
rating
8 years ago

This is a tremendous gym, with absolutely everything you need. Not to mention the incredible staff they have here. The front desk employees are constantly on top of their job and I never have to worry about the facility not having enough towels. With that being said, the towels are always so bright and white with a fresh scent to them. The employees over at members services are also incredible, my favorite has got to be Megan, hands down, great personality and has truly helped me achieve my goals within the gym. I would high... read more

Danielle L.'s profile image
Danielle L. 
rating
8 years ago

This mountainside location is TERRIBLE! Stay far, far away. The Assistant GM Derek must be a relative or know someone in that gym to even have that as his title. I made a complaint about Morgan in childcare (who is also terrible) and Derek told me he couldn't relate since he was not a Mother and didn't have kids. I asked Morgan in childcare to not allow my toddler with autism to play Minecraft as it is not age appropriate for him and the last time he played minecraft in the childcare, he came out talking inappropriately. She... read more

Carlos I.'s profile image
Carlos I. 
rating
8 years ago

Mountainside has several locations, I have been to a couple of them and I can say that this is the best one. The staff over there is really friendly, they go literally above and beyond. The management is very attentive to all of their customers. The gym itself is always very clean and the equipment is well maintained. Caitlyn the GM is exceptional. The sales people are always willing to help and they make any questions clear about my membership. Definitely the perfect combination of a modern gym environment with the old scho... read more

Josh C.'s profile image
Josh C. 
rating
8 years ago

Overall I've been happy with this location. The crew are all nice, I love the provided towels and it's not crazy busy. However, the showers are DISGUSTING. Covered in mold and look like they get wiped down once a month. They are constantly out of soap, and front desk response is always "we'll replace them when we get more." Start ordering more! Who wants to get all hot and sweaty and then not have soap to rinse off? Some of them are missing the safety rails, some don't even turn off all the way, and they are nasty. Put some... read more

Frequently asked questions about Mountainside Fitness

How is Mountainside Fitness rated?

Mountainside Fitness has a 4.3 star rating with 542 reviews. 

When is Mountainside Fitness open?

Mountainside Fitness is open now. It will close at 11:00 p.m.