Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Plano, TX

About this business

Finance Mortgage Lenders

Location details

6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.91,056 reviews

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Cynthia L E.

2 years ago

Sylas was professional and answered all our questions promptly. He communicated often letting us know what to expect next during the process. He was pleasant to work with.

Business response:

Thank you so much for your kind words, Cynthia. I strive to provide the best service to my clients and I'm glad to hear that you felt supported and informed throughout the process. Your positive feedback means a lot to me and to Mutual of Omaha Mortgage. I was pleased to work with you as well and I'm here should you need anything in the future. Thanks again for taking the time to leave a review!

Tamara L. B.

2 years ago

Rory was available for any questions I had concerning my refinancing. He also helped me find a better option for my insurance needs. If it had not been for him, I never would have refinanced.

Business response:

I'm sincerely grateful for your kind words, Tamara. It was a pleasure to guide you through your refinancing process and assist with your insurance needs. I'm thrilled to know that I was able to make a significant difference. Your satisfaction is my top priority and your feedback reaffirms the hard work we put in every day at Mutual of Omaha Mortgage. Thank you for taking the time to share your positive experience. Looking forward to assisting you in the future!

Sheila F.

2 years ago

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Business response:

I'm truly humbled by your kind words and the perfect rating, Sheila! Your feedback serves as a great motivation for me to continue providing the best possible service. I'm glad to hear that you had a positive experience with Mutual of Omaha Mortgage. Thank you once again for taking the time to review my services.

Roseanna A P.

2 years ago

The process was professional and respectful. All was clear and when needed, more information was provided.

Business response:

Thanks Roseanna! I appreciate your trust in me.

Michael L.

2 years ago

Chad was the best !. He has extensive knowledge of the industry and is very informative. But most of all he will always be there for the client. Personal attention and commitment are at the forefront. Many in this industry will make you feel like less of a person and chad makes you feel like family or a friend. He was always on top of everything and didn't wait on underwriting to contact him but was always reaching out to them and pushing to get things done. You will get a loyal advocate for you and he will let you vent any ... read more

Business response:

I'm absolutely delighted to read your kind feedback, Michael. I always aim to provide the highest level of service to my clients, and your words reassure me that I'm on the right track. I believe in treating my clients like family, and I'm thrilled to know that you felt comfortable and supported throughout the process. Your satisfaction has always been my top priority, and I'm glad that my constant communication and proactive approach met your expectations. I take pride in being an advocate for my clients, helping them navi... read more

Joel V.

2 years ago

The communication from Sylas and the online portal made everything super easy and user friendly.

Business response:

I'm thrilled to hear that you found our communication and online portal easy to use and user friendly. It's always our goal at Mutual of Omaha Mortgage to provide our customers with a seamless and straightforward experience. Thank you for the perfect rating, Joel. I appreciate your positive feedback and look forward to serving any of your future mortgage needs.

Vicki P.

2 years ago

Quick responses and great communication during loan process

Business response:

I'm thrilled to hear that you had such a positive experience, Vicki! Clear and prompt communication is a priority for us at Mutual of Omaha Mortgage, so it's wonderful to know that this was reflected during your loan process. I'm here to assist you with any future needs. Thank you for leaving a 5-star review, I appreciate it.

Faith H.

2 years ago

Sylas was very patient and helpful. We had a long process, mostly to clear things on our end, but he helped us through it all.

Business response:

I'm glad to hear that you found the process to be a positive one, Faith. We understand that the mortgage process can be lengthy and sometimes complicated. I was more than happy to help you navigate through it all. Your positive feedback means a lot to me and the entire team at Mutual of Omaha Mortgage. We strive to provide the best service to our clients and it's always rewarding to hear that we're succeeding. Thank you for taking the time to leave this review and rating. I wish you all the best in your new home.

Robert L L.

2 years ago

Sylas Stacy was a professional from start to finish. It was one little hangup, but it was solved right away couldn’t be happier with the service I recommend him to anybody.

Business response:

Thank you for the kind words, Bob! It was a pleasure working with you. Wishing you and your family a happy holiday season!