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Mutual of Omaha Mortgage

4.9

About this business

Location details

6275 W. Plano Parkway, Suite 275, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9853 reviews
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David A G.'s profile image
David A G. 

Verified by Mutual of Omaha Mortgage

a year ago

Jay was very helpfull. And kept me informed every step of the way 

Business response:

I'm really glad to hear that, David! Your satisfaction is my top priority, and I'm thrilled that I could help guide you through the process. Your feedback means a lot to me and to everyone here at Mutual of Omaha Mortgage. If you ever have any further questions or need assistance in the future, don't hesitate to let me know. Thanks again for the fantastic rating, it's truly appreciated! - Jay Silva 

Soubhagya R P.'s profile image
Soubhagya R P. 

Verified by Mutual of Omaha Mortgage

a year ago

Working with Rory was a great experience. His knowledge of the whole process was amazing. My case definitely was one of the difficult ones, but Rory handled it eeally well. He infact went out of the way to help closing my loan. He was very professional , at the same time Understood my personal need for the loan. 

Business response:

Thanks so much for the kind words and I am happy we got it done! 

Christine J.'s profile image
Christine J. 

Verified by Mutual of Omaha Mortgage

a year ago

Patient and thorough communicator. Jesse went above and beyond to guide us through this stressful process and made it meaningful and easy. 

Business response:

Christine, I'm thrilled to hear that you found our process meaningful and easy, despite all the stress typically involved. Your satisfaction is my top priority, and I'm glad I could assist in making your experience with Mutual of Omaha Mortgage a positive one. Feedback like yours truly makes my day. Thank you for taking the time to share your experience, and for the 5-star rating. You're appreciated! - Jesse Clemente 

Kristen J J.'s profile image
Kristen J J. 

Verified by Mutual of Omaha Mortgage

a year ago

Great communication throughout 

Business response:

I'm thrilled to hear you had a positive experience with your mortgage process, Kristen. Communication is crucial in our line of work, and I'm glad that was apparent during our interactions. Your high rating is greatly appreciated. Should you have any future needs or questions, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage. 

Kathleen A. W.'s profile image
Kathleen A. W. 

Verified by Mutual of Omaha Mortgage

a year ago

Sylaa is great! Knowledgeable, prompt, supportive, and professional! He made this entire process proceed smoothly and supportively. I have already recommended Sylas to my son in Ohio. 

Business response:

Thank you so much for the glowing review, Kathleen! I'm thrilled to hear that your experience with the entire process at Mutual of Omaha Mortgage was smooth and supportive. It's wonderful to know that you found my service knowledgeable, prompt, and professional. Your recommendation to your son is greatly appreciated. Looking forward to potentially working with him in the future. 

Nicholas E.'s profile image
Nicholas E. 

Verified by Mutual of Omaha Mortgage

a year ago

Easy online forms and service. Sylas communicated with me and answered all my questions quickly. 

Business response:

I'm thrilled to hear that our online services were easy for you to use, Nicholas. Your feedback is valuable to us at Mutual of Omaha Mortgage. I'm pleased to know that I was able to provide swift answers to all your questions — it's always my goal to keep communication lines open and efficient. Thank you for the full five-star rating! Looking forward to assisting you again if you need anything. 

Meredith W.'s profile image
Meredith W. 

Verified by Mutual of Omaha Mortgage

a year ago

David was endlessly patient with our many questions about and during the refinancing process. He kept us informed every step of the way and was always kind and attentive. He helped us get through some of the hoops with less work on our part, and advocated for us behind the scenes. 

Business response:

Hi Meredith, Your kind words have made my day! I am thrilled to hear that you had a positive experience and found the refinancing process smooth. It was my pleasure to help you navigate the refinancing journey, keeping you informed and simplifying the process where possible. Remember, I'm here to assist you if you have any future mortgage needs. David Guzman, Mutual of Omaha Mortgage 

Bobby Dale K.'s profile image
Bobby Dale K. 

Verified by Mutual of Omaha Mortgage

a year ago

Everything we needed was accomplished and I always felt like we were a priority!! 

Business response:

I'm thrilled to hear you felt prioritized throughout our process, Bobby! Ensuring customer's satisfaction is our primary goal at Mutual of Omaha Mortgage. Your positive feedback motivates me to continue to provide high-quality service. Thank you for the 5-star rating. If you need any further assistance, don't hesitate to reach out. 

Michael M R.'s profile image
Michael M R. 

Verified by Mutual of Omaha Mortgage

a year ago

Excellent communication 

Business response:

I'm delighted to hear you had such a positive experience, Michael. Communication is key in our line of work at Mutual of Omaha Mortgage which is why we prioritize it so highly. I'm glad to hear that your experience reflected this. Thank you for your 5-star review and lovely feedback. It's greatly appreciated! Looking forward to assisting you again in the future. From, Rory Branneky 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 853 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.