Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Owings Mills, MD

About this business

FinanceMortgage Lenders

Location details

700 Red Brook Blvd., Suite 110, Owings Mills, MD, 21117, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.84,655 reviews

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Donna K.

2 years ago

Michael was with me every step of the way. I wasn't "just business" to him. He listened, knew my situation and worked with me throughout the loan process. I am a firm believer that people come into your life for a reason or a season. I am grateful that Michael was one of the people in my life.

Business response:

Donna, thank you so much for your kind words and for taking the time to leave such a wonderful review. I am absolutely thrilled to hear that you felt supported throughout the loan process. I always strive to make sure my clients feel heard and understood, and it's great to know I was able to do just that for you. It's been a pleasure working with you, and I agree - people definitely come into our lives for a reason. I'm glad I had the opportunity to be a part of your journey. Thank you again for choosing Mutual of Omaha Mort... read more

Shirley F. P.

2 years ago

Ben was a kind and compassionate person who made the whole process easy to understand. He helped when I had questions and did everything he could to help me.

Business response:

I'm really grateful for your kind words and high rating, Shirley. Knowing that I was able to simplify the process and provide the support you needed makes my job all the more rewarding. I'm always here to assist you with any future questions or mortgage needs you might have. Thanks again for choosing Mutual of Omaha Mortgage!

Marilynn C.

2 years ago

Answered all questions quickly and completely. Expedited documents and whole process very efficiently.

Business response:

I'm thrilled to hear that you had a positive experience with me at Mutual of Omaha Mortgage. Ensuring that all questions are answered and that the process is efficient is something I strive for. Your feedback encourages me to continue providing excellent service. Thank you for your review, Marilynn, and for your 4.83-star rating!

Charles A. M.

2 years ago

Way every thing was explained

Business response:

I'm glad to know that you found my explanations clear and helpful, Charles. Your feedback is much appreciated and it encourages me to continue providing the best service possible. Thank you for choosing Mutual of Omaha Mortgage and for taking the time to leave a review. If there's anything more you need or any other questions you have, don't hesitate to reach out.

Robin M M.

2 years ago

Kenny was very patient and helpful. He made it (almost, lol) enjoyable.

Business response:

Thank you so much for the 5-star review, Robin! I'm thrilled to hear that you found the process to be almost enjoyable. Patience and helpfulness are two qualities I strive for, so it's great to see that reflected in your feedback. I appreciate your trust in me and Mutual of Omaha Mortgage. Let me know if there's anything else I can assist you with in the future. -Kenneth Alban.

Bonnie M.

2 years ago

Jason is very knowledgeable and also very available. This is a perfect balance. He made our loan process as easy as possible and always responded quickly and pleasantly to any questions we had. We have a 3-hour time difference from his location, and he always made that work as well! We were 100% pleased with our loan experience with Jason from start to finish. He is really great to work with.

Business response:

Hi Bonnie, I'm thrilled to hear that you found our loan process easy and satisfactory. Making myself available for my clients is something I take to heart and it's great to know it made a difference for you. I appreciate your understanding of the time difference challenges and am glad we were able to work it out smoothly. Thank you for your kind words and the perfect score. It was a pleasure working with you on your loan and I'm glad to have met your expectations. Thank you, Jason Mueller, Mutual of Omaha Mortgage

Michael D.

2 years ago

Matthew did a great job. Called back right away and always had a answer 😊

Business response:

I really appreciate your kind words and the wonderful review, Michael. I'm happy to hear that I was able to provide you with the top-notch service that Mutual of Omaha Mortgage strives to deliver for our customers. Your satisfaction is my top priority, so it was a pleasure to assist with your mortgage needs and respond to your queries promptly. If you have any other questions in the future, don't hesitate to reach out. Thank you once again for choosing us and for the 5-star rating. - Matthew Givens

Suzanne Marie P.

2 years ago

Eric Moss is definitely an asset to any company that he is employed by. He was not only professional but he constantly made me feel at ease. Not only very professional but also very personable. I would recommend Eric Moss to anyone at any time. Thank you Eric.

Business response:

I am thrilled to hear your positive feedback, Suzanne. It was a pleasure working with you and I'm glad I could make the process smoother and more comfortable for you. Your recommendation means a lot to me. If you ever need any further assistance, feel free to reach out. Thank you again for taking the time to leave this review.

Melanie L. J.

2 years ago

Loan process was easy with a quick closing.

Business response:

I'm thrilled to hear that you found our loan process to be easy and efficient, Melanie. It was my pleasure to assist you. Your satisfaction is our priority at Mutual of Omaha Mortgage, and your feedback is crucial for us to continue delivering top-notch service. Thank you for your 5-star review!