Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Owings Mills, MD

About this business

FinanceMortgage Lenders

Location details

700 Red Brook Blvd., Suite 108-110, Owings Mills, MD, 21117, United States

Get directions

Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.84,572 reviews

Select a rating

Elise M.

2 years ago

Constant communication

Business response:

I'm thrilled to hear your positive feedback, Elise! I take pride in keeping clients informed and involved at all stages of the process. Your 5-star rating means a lot to me, and it reinforces my commitment to providing top-notch service. Looking forward to serving your future needs at Mutual of Omaha Mortgage. Always here to help! Kenneth Alban

Timothy Allen L.

2 years ago

Great communication and speedy service. I was amazed that the whole process went so quickly and smoothly. Michael was patient and knowledgeable and was also fun to speak with. He made what we thought was going to be an uncomfortable and challenging process a simple and enjoyable one. Thank you Mike!

Business response:

I'm delighted to hear your positive feedback, Timothy! It was a pleasure to assist you with your mortgage process. Here at Mutual of Omaha Mortgage, we strive to provide speedy service and clear communication, and it's great to know we hit the mark for you. I'm also glad to know that you found our interactions enjoyable - making the mortgage process straightforward and fun is what I aim for. If you have any more questions in the future or need any further assistance, feel free to reach out. Thank you for choosing Mutual of ... read more

Mark G.

2 years ago

Ken and Chelise were absolutely amazing at keeping me informed and responding and explaining all the steps to me ...overall a great team

Business response:

I truly appreciate your kind words, Mark. It was a pleasure to guide you through the steps and keep you informed. Your positive feedback fuels our commitment to providing the best possible service at Mutual of Omaha Mortgage. Thank you for rating us highly. We're here for you if you need any further assistance! - Kenneth Alban

Donna K.

2 years ago

Michael was with me every step of the way. I wasn't "just business" to him. He listened, knew my situation and worked with me throughout the loan process. I am a firm believer that people come into your life for a reason or a season. I am grateful that Michael was one of the people in my life.

Business response:

Donna, thank you so much for your kind words and for taking the time to leave such a wonderful review. I am absolutely thrilled to hear that you felt supported throughout the loan process. I always strive to make sure my clients feel heard and understood, and it's great to know I was able to do just that for you. It's been a pleasure working with you, and I agree - people definitely come into our lives for a reason. I'm glad I had the opportunity to be a part of your journey. Thank you again for choosing Mutual of Omaha Mort... read more

Shirley F. P.

2 years ago

Ben was a kind and compassionate person who made the whole process easy to understand. He helped when I had questions and did everything he could to help me.

Business response:

I'm really grateful for your kind words and high rating, Shirley. Knowing that I was able to simplify the process and provide the support you needed makes my job all the more rewarding. I'm always here to assist you with any future questions or mortgage needs you might have. Thanks again for choosing Mutual of Omaha Mortgage!

Marilynn C.

2 years ago

Answered all questions quickly and completely. Expedited documents and whole process very efficiently.

Business response:

I'm thrilled to hear that you had a positive experience with me at Mutual of Omaha Mortgage. Ensuring that all questions are answered and that the process is efficient is something I strive for. Your feedback encourages me to continue providing excellent service. Thank you for your review, Marilynn, and for your 4.83-star rating!

Charles A. M.

2 years ago

Way every thing was explained

Business response:

I'm glad to know that you found my explanations clear and helpful, Charles. Your feedback is much appreciated and it encourages me to continue providing the best service possible. Thank you for choosing Mutual of Omaha Mortgage and for taking the time to leave a review. If there's anything more you need or any other questions you have, don't hesitate to reach out.

Robin M M.

2 years ago

Kenny was very patient and helpful. He made it (almost, lol) enjoyable.

Business response:

Thank you so much for the 5-star review, Robin! I'm thrilled to hear that you found the process to be almost enjoyable. Patience and helpfulness are two qualities I strive for, so it's great to see that reflected in your feedback. I appreciate your trust in me and Mutual of Omaha Mortgage. Let me know if there's anything else I can assist you with in the future. -Kenneth Alban.

Bonnie M.

2 years ago

Jason is very knowledgeable and also very available. This is a perfect balance. He made our loan process as easy as possible and always responded quickly and pleasantly to any questions we had. We have a 3-hour time difference from his location, and he always made that work as well! We were 100% pleased with our loan experience with Jason from start to finish. He is really great to work with.

Business response:

Hi Bonnie, I'm thrilled to hear that you found our loan process easy and satisfactory. Making myself available for my clients is something I take to heart and it's great to know it made a difference for you. I appreciate your understanding of the time difference challenges and am glad we were able to work it out smoothly. Thank you for your kind words and the perfect score. It was a pleasure working with you on your loan and I'm glad to have met your expectations. Thank you, Jason Mueller, Mutual of Omaha Mortgage