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Mutual of Omaha Mortgage

4.9

About this business

Location details

116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,684 reviews
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Debra K.'s profile image
Debra K. 

Verified by Mutual of Omaha Mortgage

2 years ago

Chris was awesome! The whole experience great and the process was simple. Chris explained everything and was very responsive to any questions I had. 

Business response:

I'm truly grateful for your kind words, Debra! It was an absolute pleasure supporting you throughout the process. At Mutual of Omaha Mortgage, we strive to make the mortgage process as simple and transparent as possible. I'm thrilled to hear that you found the experience great and the process simple. Your satisfaction is my top priority, so please don't hesitate to reach out if you have any more questions in the future. Thank you once again for your review and for rating me 5 stars. It means a lot! 

Angie A.'s profile image
Angie A. 

Verified by Mutual of Omaha Mortgage

2 years ago

Eric went above and beyond to help me with my refinance. He made everything within his control very smooth. He also helped me with things that really were out of his control, but he did it anyway and I deeply appreciated it! He is also very professional but passionate about what he does! 

Barbara J. M.'s profile image
Barbara J. M. 

Verified by Mutual of Omaha Mortgage

2 years ago

Eric was a pleasure to work with and was always available for questions and help. 

Business response:

I greatly appreciate your kind words and the time you took to share them, Barbara. It was a pleasure to assist you in your journey. Your satisfaction is my top priority, thus I'm happy to know that you had a positive experience. Feel free to reach out any time if you need my help in the future. Thank you for choosing Mutual of Omaha Mortgage. 

Steve A. Lail J.'s profile image
Steve A. Lail J. 

Verified by Mutual of Omaha Mortgage

2 years ago

Mark was very personable and communicative! He made me feel more like a friend than a client! He was great! I will stay with Mutual of Omaha because of him! 

Business response:

Thank you so much for your kind words, Steve. I really appreciate you taking the time to share your experience with me. I count myself lucky for customers like you. I look forward to working with you again in the future! 

Charles Michael W.'s profile image
Charles Michael W. 

Verified by Mutual of Omaha Mortgage

2 years ago

Mark went above my expectations by working to get my tax sale on my home postponed till my loan was issued. He also kept me informed and kept personal contact through the entire loan process. Thank you again Mark 

Business response:

I'm truly grateful for your kind words, Charles. It was a pleasure assisting you through your loan process at Mutual of Omaha Mortgage. Ensuring that your tax sale was postponed until your loan was issued was a priority, and I'm glad I exceeded your expectations in this regard. Communication is key in this process, and I'm happy you appreciated the personal contact. Thank you for recognizing the effort and for your 5-star review. Let me know if you have any other financial needs in the future. Take care. 

Ashley Renee W.'s profile image
Ashley Renee W. 

Verified by Mutual of Omaha Mortgage

2 years ago

Stephen was very responsive, and always communicated with me throughout the process. He worked with me and meeting my financial goals, and making sure the situation only improved my finances. He was great and a pleasure to work with. 

Business response:

I'm incredibly grateful for your kind words, Ashley. It was truly a pleasure to assist you throughout your process with Mutual of Omaha Mortgage. I'm glad that I was able to meet your financial goals and improve your financial situation. Your satisfaction is my top priority, and I'm thrilled to hear that you found my service great and pleasurable. Thank you for taking the time to leave a 5-star review. It means a lot to me. Looking forward to assisting you in the future. 

Raelyn D. B.'s profile image
Raelyn D. B. 

Verified by Mutual of Omaha Mortgage

2 years ago

Dan is the most amazing human I have ever encountered when it comes to knowledge, customer service! He went above and beyond to make sure I was informed each and every step of my loan process. He is a prime example of how a customer can truly be handled! He was the reason I went with this company! 

Business response:

I am absolutely delighted to hear such kind words, Raelyn! Thank you for taking the time to leave a review. It was my pleasure to assist you throughout your loan process. It's crucial to me to ensure that my clients are well-informed at each step. I'm thrilled I was able to offer you the customer service you deserved and that I played a role in your decision to choose Mutual of Omaha Mortgage. Your satisfaction is my greatest reward. I look forward to serving you in the future. - Daniel Woods 

Lashawn Marie F.'s profile image
Lashawn Marie F. 

Verified by Mutual of Omaha Mortgage

2 years ago

Ben was always available to answer all my questions. He has great communication skills with his customers. This was my first time to process a loan over the internet and he made everything very simple for me. I would defiantly recommend him to my friends and family. 

Business response:

I'm delighted to hear about your positive experience, Lashawn! It was my pleasure to guide you through the process and ensure that you felt comfortable and informed every step of the way. Your feedback is highly appreciated and will help me continue to provide top-tier service. I look forward to the possibility of assisting your friends and family in the future. Thanks for choosing Mutual of Omaha Mortgage and for your strong recommendation. 

Cathy S. L.'s profile image
Cathy S. L. 

Verified by Mutual of Omaha Mortgage

2 years ago

Very helpful,questions answered promptly, over all great experience 

Business response:

I sincerely appreciate your high rating and wonderful review, Cathy. It's always a pleasure to provide quality service to our clients, and I'm thrilled to learn that your experience with Mutual of Omaha Mortgage was outstanding. Your satisfaction is our top priority, and we're glad we could promptly answer all your queries. Thank you for choosing us, and we look forward to assisting you again in the future. Best Regards, Daniel Woods 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 1,684 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.