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Mutual of Omaha Mortgage
- Mortgage Lenders
- Reisterstown, MD
About this business
Location details
116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Excellent communication
Business response:
I appreciate your positive feedback, Kale. Communication is the key to our success at Mutual of Omaha Mortgage, and I'm thrilled to hear that I was able to uphold this standard. Your 5-star rating means the world to me. If you ever need any further assistance, please feel free to reach out. Thank you once again for taking the time to review your experience. Best Regards, Ben Schiaffino
Verified by Mutual of Omaha Mortgage
Ben was extremely knowledgeable with the loan process and was obviously verse in the world of re-financing. He made things easy to work through and checked in often to make sure I had all the help I needed. Very good customer service that is not often apparent!
Business response:
Dear Donna, I deeply appreciate your generous review and for awarding 5 stars. I'm thrilled to hear you found my service helpful and easy to understand. It's my top priority to ensure my clients feel guided and supported throughout the entire loan process. Your positive words serve as a wonderful affirmation of the level of service we strive to deliver at Mutual of Omaha Mortgage. Please remember that my assistance is still available should you have any more questions or concerns in the future. Thank you again for choosing o... read more
Verified by Mutual of Omaha Mortgage
The process was easy and quick to move through. People were available to guide us through when needed and the use of technology helped speed everything up.
Business response:
I'm thrilled to hear that your experience with Mutual of Omaha Mortgage was smooth and efficient, Gail. Our emphasis is always on making the process as easy as possible for our clients, and it's great to know that we hit the mark in your case. We aim to provide accessible guidance and leverage technology to expedite the process. Thank you for your positive review and stellar rating. It was a pleasure to serve you.
Verified by Mutual of Omaha Mortgage
Overall it was a great experience! We hit a few bumps in the road (my doing) and Ben and Nick helped make it happen. Ben helped me from day one along the way. Thank you!
Business response:
I'm so glad to hear that you had a great experience with us at Mutual of Omaha Mortgage, Bernadette! We understand that sometimes there can be unexpected hurdles in this process, but our goal is always to ensure we navigate through them successfully together. It was nothing but a pleasure helping you every step of the way. Thank you so much for your kind review and for the 5-star rating. It truly means a lot to me and Nick. We're here if you need anything else in the future.
Verified by Mutual of Omaha Mortgage
Ben was great at communicating everything with us. Was always available when I had questions. Explained everything in detail. He was very pleasant to work with.
Business response:
I'm so pleased to hear that you had a positive experience, Lori. It was truly a pleasure to guide you through the process and ensure all your questions were answered. Your feedback is greatly appreciated. Feel free to reach out if you ever have any further questions or need anything else. Thanks for choosing Mutual of Omaha Mortgage! Best regards, Ben Schiaffino.
Verified by Mutual of Omaha Mortgage
Stephen was very professional and forthcoming with answers to any questions, texts, or emails that I needed help with. He was patient with me while explaining and making sure I understood the process. He answered my questions in a timely manner with clear and precise answers.
Business response:
Mary it was an absolute pleasure assisting you with this loan and helping you get those goals accomplished. I'll be reaching out when you are eligible for a rate reduction to save you even more!
Verified by Mutual of Omaha Mortgage
Nothing would have made it much better, I'm just hard to impress
Business response:
I appreciate your honest feedback, Casandra. I'm thrilled to hear that your experience with Mutual of Omaha Mortgage has met your high standards, and it was my pleasure to help guide you through the process. Your 5-star rating means a lot to me. If you ever need assistance in the future, don't hesitate to reach out. Thanks again for choosing us for your mortgage needs. - Eric Moss
Verified by Mutual of Omaha Mortgage
Nothing to add.
Business response:
I sincerely appreciate your positive feedback, Robin. It's gratifying to know you had a great experience with me at Mutual of Omaha Mortgage. I'm here for any future needs or questions you may have. Thank you once again for the stellar 5-star rating! Regards, Mark Brown.
Verified by Mutual of Omaha Mortgage
Prompt, cordial, respectful and helpful. Ben was clear and patient throughout this entire process.
Business response:
I'm thrilled to hear that you found our process to be prompt and clear, Dawn. These aspects are something we strive to maintain in Mutual of Omaha Mortgage. I'm glad to have been able to assist you. Thank you for the high rating and the kind words. It was my pleasure to be patient and respectful throughout this process. I look forward to the opportunity of working with you in the future. Best Regards, Ben Schiaffino
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 1,684 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.