Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Owings Mills, MD

About this business

FinanceMortgage Lenders

Location details

700 Red Brook Blvd., Suite 108-110, Owings Mills, MD, 21117, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.84,572 reviews

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Frank P. F.

2 years ago

Well i had some doubts and reservations as to weather i made the right choice,and Mark made me feel at ease throughout the whole procedure. he gave me the confidence i needed and eased my mind. thanks to Mark Baker i paid off the the 3 items i wanted to get out of the way !

Business response:

I'm sincerely glad to hear that you had a positive experience, Frank. Your confidence and peace of mind during the process is of utmost importance to me. I'm thrilled that I was able to help you achieve your financial goals and settle those three items. Thank you for your kind words and the perfect rating, I truly appreciate it. Wishing you all the best! Warm Regards, Mark Baker, Mutual of Omaha Mortgage

Timothy Erik H.

2 years ago

Kenneth always got back with me whenever I had any questions, kept me updated on my status, and went above and beyond to get my mortgage done. I will recommend Kenneth and Mutual of Omaha to all my friends and family considering a mortgage or refinance.

Business response:

I am truly grateful for your kind words, Timothy. It was a pleasure assisting you with your mortgage needs, and I'm glad that I was able to provide a satisfactory experience. It's always my aim to keep clients informed and make the process as smooth as possible. Thank you for considering Mutual of Omaha Mortgage for your friends and family, your recommendation means a lot to us. Looking forward to serving more of your mortgage needs in the future.

Jeremy W. M.

2 years ago

Mark was great to work with and was always available if I had any questions.

Business response:

I'm incredibly grateful for your kind words, Jeremy. Your satisfaction is my top priority, so I'm delighted to hear that you felt supported and informed throughout our process. If you ever have further questions or needs in the future, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage.

Courtney Lynne A.

2 years ago

There was ALOT of back and forth that elongated the process from October to finally working through close the middle of April. We had to send multiple copies of information we sent already. There seems to be a lack of organization among the other partners that was very frustrating .

Business response:

Thank you for taking the time to review your experience, Courtney. I appreciate your feedback and apologize for the inconvenience you experienced, as it is certainly not the standard we aim for at Mutual of Omaha Mortgage. With each customer, we strive to make the process as smooth and efficient as possible. I completely understand your frustration with the lengthy process and the perceived lack of organization. I take these concerns to heart and will use your feedback to improve our processes moving forward. Thank you for y... read more

Nancy Lynn R.

2 years ago

It is a pleasure to work with Kenneth! He made sure I understood every step and always followed up when he said he would. Outstanding service!!

Business response:

I'm delighted to hear your positive feedback, Nancy! Making sure you fully understand each step of the process and providing timely follow-ups is part of my commitment to serve clients like you. Your outstanding review means a lot to me. I will continue to strive for this level of service in the future. Thank you for choosing Mutual of Omaha Mortgage.

Tyse G.

2 years ago

Kenneth was so easy to work with. If I had a question he answered right away. Made the whole process so easy for us!

Business response:

I'm truly appreciative of your kind words and five-star review, Tyse. It was a pleasure assisting you with your mortgage process at Mutual of Omaha Mortgage. I strive to make the process as seamless as possible for all my clients. Thank you for your trust and I'm here for any future inquiries or assistance you may need.

Susan M.

2 years ago

All my questions were answered quickly and understandably. The entire procedure went very efficiently. Kenneth is professional and personable. I cannot imagine the matter being handled any better. Brandy, the loan processor and Mr. Trimble, the notary I met with also made the procedure go smoothly. Thank you for all you assistance.

Business response:

I'm absolutely delighted to hear that you had a positive experience with our procedure, Susan. It's essential for us at Mutual of Omaha Mortgage to ensure our clients are informed and comfortable throughout every step of the process. The fact that you found the procedure to be efficient and professionals like Brandy and Mr. Trimble were able to make things go smoothly is excellent news. I'll certainly pass along your kind words to both of them. Your feedback and rating mean a great deal to us and I want to thank you for ta... read more

David S. S.

2 years ago

Mark was very good at answering my questions or replying to any concerns that I had. I never had to wait long for a response. A top notch person!

Business response:

I'm truly grateful for your positive feedback, David. It's always my aim to keep clients informed and address any questions or concerns they might have promptly. Knowing that you are satisfied with my service brings me immense joy. Thank you for choosing Mutual of Omaha Mortgage. I look forward to serving any of your future mortgage needs.

Gary Michael H.

2 years ago

Great coordination, communication and cooperation with Kenneth and staff

Business response:

I deeply appreciate your kind words and high rating, Gary. It's a pleasure to hear you had a positive experience with our coordination, communication, and cooperation at Mutual of Omaha Mortgage. My team and I remain committed to providing that same level of service in the future. Thank you for your trust and feedback. It's been a privilege serving you.