Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Reisterstown, MD

About this business

Finance Mortgage Lenders

Location details

116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.91,684 reviews

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Hayden Z.

2 years ago

Daniel was very knowledgeable, explained things well and was extremely personable. He was compassionate and very patient with me throughout the whole process. He definitely helped ease my mind when I would get nervous or concerns would arise. Dan was very communicative about everything and never left me waiting long for clarification. Daniel Woods does his job well and is a tremendous asset to the company.

Business response:

Thank you, Hayden, for your kind words and the 5-star rating. It was truly a pleasure to assist you throughout your mortgage process. It's my priority to ensure that my clients are comfortable and well-informed at every stage, and I am glad to hear that you felt this way. Your feedback is greatly appreciated and it motivates me to continue delivering top-notch service to all my clients. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thanks again for choosing Mutua... read more

Scott F.

2 years ago

Pretty quick process

Business response:

Hey Scott, congrats on the funding! I was thrilled we were able to get that through processing and underwriting swiftly so that you can accomplish your goals. I'll be reaching out to you as soon as the opportunity comes up where we can save you more money by dropping the rate or changing the program to benefit you further. Have a great day!

Tracy K.

2 years ago

It was easy and convenient!

Business response:

I'm glad to hear that you found our process to be easy and convenient, Tracy. Here at Mutual of Omaha Mortgage, we strive to make our customers' experiences as seamless as possible. However, I see that we did not quite meet the 5-star experience you deserved. I would appreciate any additional feedback you might have to help us improve. Please feel free to reach out to me directly. Thanks for taking the time to leave a review.

Araceli H. T.

2 years ago

Great communication. Easy process for the most part

Business response:

Thank you, Araceli! I strive to provide excellent customer service, and it's great to hear that you had a smooth experience. I'm glad I could help!

Elizabeth H. B.

2 years ago

Stephan Sausnock is aware of how to provide first-rate client service. All of my inquiries were promptly responded, and the details were clear. Never once did I feel ignorant. Fast and efficient service was provided. I will highly recommend Mutual of Omaha! Thank you!

Business response:

I appreciate your kind words, Elizabeth. It was my pleasure to assist you and ensure your experience with Mutual of Omaha Mortgage went smoothly. I'm happy to hear that I could provide clear information and prompt responses to your inquiries. Your recommendation means a lot to me. Please don't hesitate to reach out if you have any other questions in the future. Thank you for your trust and your 5-star review.

Samantha G. S.

2 years ago

We had a great experience working with you Mark. You thoroughly explained the process to us and kept us updated every step us the way. We appreciate all the work you did. Thank you.

Business response:

Thank you so much, Samantha! I really appreciate the kind words. It was a pleasure to help you through the process. I'm delighted to hear that you had a positive experience.

John A. H.

2 years ago

Ben was great to work with and he is truly a professional.

Business response:

Thank you John for your kind words! It was a pleasure to work with you and I'm so glad that I could help make your experience a positive one.

David H.

2 years ago

Excellent customer service. Quick responses and clear communication.

Business response:

Thank you, David, for taking the time to provide a 5-star review of Mutual of Omaha Mortgage. I'm so glad to hear that I was able to provide you with excellent customer service and clear communication. I look forward to working with you in the future.

Henry W Dick I.

2 years ago

Mark made it easy and understandable.

Business response:

Thank you, Henry! I'm so pleased to hear that you had a great experience with Mutual of Omaha Mortgage. It's my goal to make the process as easy and understandable as possible. Thanks again for the great review and for your business.