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Nelson Subaru

4.7

About this business

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,064 reviews
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Michael B.'s profile image
Michael B. 
4 days ago

Marian is the best. 

Business response:

Hi, Michael. Thank you so much for leaving us a stellar review! 

Patsy W.'s profile image
Patsy W. 
a week ago

Went in for a Barry's oil change and rotation and wash. Extremely nice car wash was good.Everyone was great very efficient 

Business response:

Hi, Patsy. Your feedback is highly appreciated. Thank you for the review! 

Debra N.'s profile image
Debra N. 
a week ago

Great customer service from Marian. Oil change in less than an hour. They offered to wash my car but declined. I was getting my car detailed tomorrow. 

Business response:

Hi, Debra. We appreciate the kind words and are glad we could provide you with a positive experience! 

Kim L.'s profile image
Kim L. 
a week ago

They were all extremely kind and helpful and guided me through the process, explaining every detail. 

Business response:

Hi, Kim. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Karen C.'s profile image
Karen C. 
2 weeks ago

Great service. Kept me well-informed as to the progress of my service. Waiting room is always so clean and well stocked with snacks and water and coffee/tea. Very comfortable. Washed my car for free and that is a great perk for me! I love a clean car! 

Business response:

Hi, Karen. We are thrilled to learn that you had a positive experience with us! 

Judy T.'s profile image
Judy T. 
2 weeks ago

My experience today was very good 

Business response:

Hi, Judy. Thank you so much for leaving us a stellar review! 

John D.'s profile image
John D. 
2 weeks ago

From making the appointment to picking up our vehicle after service, was exceptional. Always a professional service team. 

Business response:

Hi, John. Your feedback is highly appreciated. Thank you for the review! 

George A.'s profile image
George A. 
2 weeks ago

Good experience, Marian was very knowledgeable and friendly. She had my service written up and in the shop exactly on time and job was completed early. We are a Subaru family and we will buy are next one from Nelson, thanks to your service department. Happy customer.., 

Business response:

Hi, George. We appreciate the kind words and are glad we could provide you with a positive experience! 

Joy D.'s profile image
Joy D. 
2 weeks ago

Setting up the appointment online was super easy. I received an email confirmation right away. I received a reminder email when the appointment was getting closer. I was seen immediately upon arriving at the service center. Marian was awesome as usual! Service was completed while I waited in a comfortable area with a bathroom nearby. Couldn’t ask for better! 

Business response:

Hi, Joy. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Frequently asked questions about Nelson Subaru

How is Nelson Subaru rated?

Nelson Subaru has a 4.7 star rating with 1,064 reviews. 

When is Nelson Subaru open?

Nelson Subaru is closed now. It will open tomorrow at 8:00 a.m.