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Nelson Subaru

4.9

About this business

Welcome To Nelson Subaru Car Shopping Made Easy Quality New And Used Subaru In Bassett Near Eden, NC And Martinsville, VA Here at Nelson Subaru, it is our mission to be the automotive home of drivers in the Bassett, VA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! 

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.9617 reviews
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Connie H.'s profile image
Connie H. 
a week ago

Marion was fantastic and patient with me in explaining the problem with my Kia. Chad did a great job completing the work and my car was cleaner than it was when I dropped it off. I was skeptical at first since I normally go to another dealership, but Nelson will be my place for service from now on. 

Business response:

Hi, Connie. Your feedback is highly appreciated. Thank you for the review! 

Linda F.'s profile image
Linda F. 
a week ago

Service was prompt and employees were pleasant and friendly. I was well informed about the repairs that would need to be made. I was well-pleased. 

Business response:

Hi, Linda. We appreciate the kind words and are glad we could provide you with a positive experience! 

Karen C.'s profile image
Karen C. 
a week ago

Fast service, very comfortable waiting area and professional service reps. Good experience. 

Business response:

Hi, Karen. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Judy S.'s profile image
Judy S. 
2 weeks ago

Very good service! 

Business response:

Hi, Judy. We are thrilled to learn that you had a positive experience with us! 

Lorelei M.'s profile image
Lorelei M. 
3 weeks ago

All done well. Got the car done and back to me in same day. Marian is very efficient. So happy she is there to help. 

Business response:

Hi, Lorelei. Thank you so much for leaving us a stellar review! 

Kathy B.'s profile image
Kathy B. 
4 weeks ago

Nelson Subaru is the Best. Always on time courteous. Offered to wash my car in the rain. They go up and beyond to help you . Thank you 

Business response:

Hi, Kathy. Your feedback is highly appreciated. Thank you for the review! 

Denise H.'s profile image
Denise H. 
a month ago

I am new to Virginia and was not familiar with service at Nelson Subaru. I was immediately guided to the service department where I was informed to drive up to the garage door and they open and another young lady signed me in! Waiting area was clean and comfortable! 

Business response:

Hi, Denise. We appreciate the kind words and are glad we could provide you with a positive experience! 

Tommy S.'s profile image
Tommy S. 
a month ago

Great work 

Business response:

Hi, Tommy. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Carol E.'s profile image
Carol E. 
a month ago

Excellent customer service, always polite and friendly. Service is always great and if issues are found , they are explained and recommendations made to fix the problem. 

Business response:

Hi, Carol. We are thrilled to learn that you had a positive experience with us! 

Frequently asked questions about Nelson Subaru

How is Nelson Subaru rated?

Nelson Subaru has a 4.9 star rating with 617 reviews. 

When is Nelson Subaru open?

Nelson Subaru is closed now. It will open tomorrow at 8:00 a.m.