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Nelson Subaru

4.7

About this business

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,013 reviews
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Sara M.'s profile image
Sara M. 
3 days ago

Service work was thorough and all pricing was clear up front and fair. Afterwards they washed my car and tires looked great 

Business response:

Hi, Sara. Thank you so much for leaving us a stellar review! 

Susannah S.'s profile image
Susannah S. 
a week ago

Stellar customer service and account management. Marion is AWESOME! 

Business response:

Hi, Susannah. Your feedback is highly appreciated. Thank you for the review! 

Warren D.'s profile image
Warren D. 
a week ago

Came in for a inspection, not a long wait, the tech told me I had a tail light out he replaced it. Great friendly staff and well trained techs. 

Business response:

Hi, Warren. We appreciate the kind words and are glad we could provide you with a positive experience! 

Brenda A.'s profile image
Brenda A. 
2 weeks ago

Brett was a fantastic help. The car is proving to be a great choice. My daughter wants it 

Business response:

Hi, Brenda. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Christine C.'s profile image
Christine C. 
3 weeks ago

Friendly staff, great communication and excellent service. Very responsive to my inquiries and did not try to oversell services.Additionally they were efficient and expedient. 

Business response:

Hi, Christine. We are thrilled to learn that you had a positive experience with us! 

Barbara W.'s profile image
Barbara W. 
a month ago

Got an appointment pretty quick, good price for my oil change & tire rotation. Staff there is so nice & down to earth!! I didn’t have to wait long for my service to be completed. Would highly recommend this place!!! Job well done!! 

Business response:

Hi, Barbara. Thank you so much for leaving us a stellar review! 

Patricia S.'s profile image
Patricia S. 
a month ago

It was fine. I always am concerned abouptice of oil change and I paid for one in my package when care was purchased. However, I didn't use it when I should and couldn't get that so O had to pay for it. 

Business response:

Hi, Patricia. We appreciate the kind words and are glad we could provide you with a positive experience! 

John D.'s profile image
John D. 
a month ago

The Nelson Kia service has always been great time and again. Always professional and proud of their work. This particular visit one of the technicians (Will) walked me out to our car to explain in detail what the problem was and how he fixed it. All around great team. 

Business response:

Hi, John. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Aleta W.'s profile image
Aleta W. 
a month ago

Always a good experience. 

Business response:

Hi, Aleta. We are thrilled to learn that you had a positive experience with us! 

Frequently asked questions about Nelson Subaru

How is Nelson Subaru rated?

Nelson Subaru has a 4.7 star rating with 1,013 reviews. 

When is Nelson Subaru open?

Nelson Subaru is closed now. It will open at 8:00 a.m.