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Nelson Subaru

4.7

About this business

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.7896 reviews
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Jennifer G.'s profile image
Jennifer G. 
a month ago

Great service. I couldn’t ask for better. 

Business response:

Hi, Jennifer. We appreciate the kind words and are glad we could provide you with a positive experience! 

Karen S.'s profile image
Karen S. 
a month ago

I have been very pleased with Nelson. They helped me and were very informative and patient with me while purchasing my car. I received follow up and reminder calls regarding the car. The service department did not only what was expected of them but went out of their way to do something extra that I ask of them. Thank you all!! Will definitely be returning there and recommending them to others. 

Business response:

Hi, Karen. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Katherine R.'s profile image
Katherine R. 
a month ago

Great customer service and great experience. Highly recommend Nelson Subaru. 

Business response:

Hi, Katherine. We are thrilled to learn that you had a positive experience with us! 

Cynthia H.'s profile image
Cynthia H. 
a month ago

Did great with minimal waiting 

Business response:

Hi, Cynthia. Thank you so much for leaving us a stellar review! 

Charles M.'s profile image
Charles M. 
a month ago

Was notified about everything. 

Business response:

Hi, Charles. Your feedback is highly appreciated. Thank you for the review! 

Derek S.'s profile image
Derek S. 
2 months ago

Good service and a fair price. 

Business response:

Hi, Derek. We appreciate the kind words and are glad we could provide you with a positive experience! 

Jyl C.'s profile image
Jyl C. 
2 months ago

Was left in Waiting room for 2 1/2 hrs for oil change, tire rotation and inspection. The windshield wiper issue wasn’t addressed. However; your service lady was very polite and helpful. ( I think the team went to lunch.). The service lady found someone to get my car and bring it around.. 

Business response:

Hi, Jyl. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Elizabeth M.'s profile image
Elizabeth M. 
2 months ago

Marian is always very helpful - fully explains what will be done and the estimated pricing. Responsive to inquiries on status. It is always a satisfactory experience at nelson Subaru 

Business response:

Hi, Elizabeth. We are thrilled to learn that you had a positive experience with us! 

Mary Ann G.'s profile image
Mary Ann G. 
2 months ago

Marion always helpful and friendly. Tech does great job 

Business response:

Hi, Mary. Thank you so much for leaving us a stellar review! 

Frequently asked questions about Nelson Subaru

How is Nelson Subaru rated?

Nelson Subaru has a 4.7 star rating with 896 reviews. 

When is Nelson Subaru open?

Nelson Subaru is closed now. It will open at 8:00 a.m.