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Nelson Subaru
- Car Dealers
- Bassett, VA
About this business
Location details
4730 N Virginia Ave, Bassett, VA, 24055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service was fast even though it was very busy today. Marian is great. She keeps everything moving right along. Thank you for the car wash. Great job and it is very helpful for me as a senior citizen.
Business response:
Hi, Lorelei. Your feedback is highly appreciated. Thank you for the review!
I have a tire sensor for air pressure that has a weak battery so it can’t be pinpointed as to which sensor it is. Once the low tire pressure dash light comes on and stays on it can be pinpointed to the correct one. I appreciate the dealership not doing a wholesale change and replacing them all at once. I am satisfied with this approach.
Business response:
Hi, Sam. We appreciate the kind words and are glad we could provide you with a positive experience!
As always, we got excellent service with Nelson Kia service department. Marian does a great job as service advisor. They have kept our sportage going strong for 220,000 miles.
Business response:
Hi, Rebecca. Thanks for taking the time to share your positive experience. We truly appreciate it!
***Someone there needs a break, she looks overwhelmed, always, and everyone , everything seem to be a huge heavy rock her, I'm not going to mention who, if ya call me, I may tell. Better customer service would be nice, in order to be happy to comeback. Who ever comes as customer, has the right the be treated like She/He, is not there bothering but is preferring there than other places.
Business response:
Hi, Tiziana. We are thrilled to learn that you had a positive experience with us!
Always a pleasant experience getting my cars serviced at Nelson Kia.
Business response:
Hi, Stephanie. Thank you so much for leaving us a stellar review!
Everyone was great
Business response:
Hi, Scott. Your feedback is highly appreciated. Thank you for the review!
Great customer service and quick turnaround time.
Business response:
Hi, Katherine. We appreciate the kind words and are glad we could provide you with a positive experience!
Awesome service
Business response:
Hi, Diane. Thanks for taking the time to share your positive experience. We truly appreciate it!
Great service, got me in and out early. Very professional.
Business response:
Hi, Barbara. We are thrilled to learn that you had a positive experience with us!
Frequently asked questions about Nelson Subaru
How is Nelson Subaru rated?
Nelson Subaru has a 4.7 star rating with 772 reviews.
When is Nelson Subaru open?
Nelson Subaru is open now. It will close at 7:00 p.m.