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Nelson Subaru

4.7

About this business

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,041 reviews
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Linda B.'s profile image
Linda B. 
2 weeks ago

Good. Thanks 

Business response:

Hi, Linda. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Karimah N.'s profile image
Karimah N. 
2 weeks ago

Very courteous and helpful. 

Business response:

Hi, Karimah. We are thrilled to learn that you had a positive experience with us! 

David C.'s profile image
David C. 
2 weeks ago

Excellent service!!!’ 

Business response:

Hi, David. Thank you so much for leaving us a stellar review! 

Jeffrey L.'s profile image
Jeffrey L. 
2 weeks ago

Everyone from coming in the door to leaving were very helpful to me. And I will say I forgot to mention something, a little noise about my vehicle when they took it back, part of the whole reason I took to be serviced. A little later the young man came out to me and told me while he was doing his basic oil change he was checking other things on the vehicle and heard a noise and got another mechanic to listen too. come to find out I may need a axle replacement. Moral of this story is they found something that I forgot to tell... read more

Business response:

Hi, Jeffrey. Your feedback is highly appreciated. Thank you for the review! 

Albert H.'s profile image
Albert H. 
2 weeks ago

Incredible service and professionalism from Sales Person, Finance Department and General Manager. Would definitely recommend this dealership to anyone buying a vehicle. 

Business response:

Hi, Albert. We appreciate the kind words and are glad we could provide you with a positive experience! 

Karen C.'s profile image
Karen C. 
3 weeks ago

Fast and complete service. Waiting room is always clean and well stocked with water, coffee, tea and snacks. My car was clean and taken good care of. 

Business response:

Hi, Karen. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Sam H.'s profile image
Sam H. 
3 weeks ago

I thought I needed brakes on all 4 wheels, but was relieved to find out I only needed rear brakes. I appreciate the honesty of this dealership. 

Business response:

Hi, Sam. We are thrilled to learn that you had a positive experience with us! 

Sara M.'s profile image
Sara M. 
3 weeks ago

Service work was thorough and all pricing was clear up front and fair. Afterwards they washed my car and tires looked great 

Business response:

Hi, Sara. Thank you so much for leaving us a stellar review! 

Susannah S.'s profile image
Susannah S. 
a month ago

Stellar customer service and account management. Marion is AWESOME! 

Business response:

Hi, Susannah. Your feedback is highly appreciated. Thank you for the review! 

Frequently asked questions about Nelson Subaru

How is Nelson Subaru rated?

Nelson Subaru has a 4.7 star rating with 1,041 reviews. 

When is Nelson Subaru open?

Nelson Subaru is open now. It will close at 7:00 p.m.