This profile has been claimed by the business owner or representative.
Nelson Subaru
- Car Dealers
- Bassett, VA
About this business
Location details
4730 N Virginia Ave, Bassett, VA, 24055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This was my first time getting my vehicle serviced here. Everyone I interacted with from the person I spoke with on the phone to the person who greeted me when I arrived, as well as 2 of the salespeople I spoke with, was very pleasant and knowledgeable. I was told ahead of time exactly what they would be doing and the price of each service. I was also offered what turned out to be a free car wash after the service was completed. I will definitely be going to Nelson Subaru for all my service needs from now on.
Business response:
Hi, Debora. We are thrilled to learn that you had a positive experience with us!
Service great and quick. Service manager very helpful
Business response:
Hi, David. Thank you so much for leaving us a stellar review!
All service taken care of and wait time was quite reasonable. You all have an excellent service department.
Business response:
Hi, Judy. Your feedback is highly appreciated. Thank you for the review!
Great service. I couldn’t ask for better.
Business response:
Hi, Jennifer. We appreciate the kind words and are glad we could provide you with a positive experience!
I have been very pleased with Nelson. They helped me and were very informative and patient with me while purchasing my car. I received follow up and reminder calls regarding the car. The service department did not only what was expected of them but went out of their way to do something extra that I ask of them. Thank you all!! Will definitely be returning there and recommending them to others.
Business response:
Hi, Karen. Thanks for taking the time to share your positive experience. We truly appreciate it!
Great customer service and great experience. Highly recommend Nelson Subaru.
Business response:
Hi, Katherine. We are thrilled to learn that you had a positive experience with us!
Did great with minimal waiting
Business response:
Hi, Cynthia. Thank you so much for leaving us a stellar review!
Was notified about everything.
Business response:
Hi, Charles. Your feedback is highly appreciated. Thank you for the review!
Good service and a fair price.
Business response:
Hi, Derek. We appreciate the kind words and are glad we could provide you with a positive experience!
Frequently asked questions about Nelson Subaru
How is Nelson Subaru rated?
Nelson Subaru has a 4.7 star rating with 878 reviews.
When is Nelson Subaru open?
Nelson Subaru is closed now. It will open tomorrow at 8:00 a.m.