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4730 N Virginia Ave, Bassett, VA, 24055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have been a customer at Nelson Subaru for 8 plus years and as always Marion has given me exemplary service.
Business response:
Hi, James. We are thrilled to learn that you had a positive experience with us!
Efficient. Friendly. Hassle free. Got my SUv fixed quickly and sooner than stated.
Business response:
Hi, Peter. Thank you so much for leaving us a stellar review!
I always have good service here.
Business response:
Hi, Sonja. Your feedback is highly appreciated. Thank you for the review!
Ypu did great. I wasn't sure who to called had never used triple A and had it for years. I called Marion she was so sweet, she told me if I had them call and if they didn't make it up to call her back . The Nelson tow truck came from triple a got me cranked I went on down to Nelson's and they checked and it was my battery .few hours I was back home
Business response:
Hi, Shirley. Thanks for taking the time to share your positive experience. We truly appreciate it!
This was my first time getting my vehicle serviced here. Everyone I interacted with from the person I spoke with on the phone to the person who greeted me when I arrived, as well as 2 of the salespeople I spoke with, was very pleasant and knowledgeable. I was told ahead of time exactly what they would be doing and the price of each service. I was also offered what turned out to be a free car wash after the service was completed. I will definitely be going to Nelson Subaru for all my service needs from now on.
Business response:
Hi, Debora. We are thrilled to learn that you had a positive experience with us!
Service great and quick. Service manager very helpful
Business response:
Hi, David. Thank you so much for leaving us a stellar review!
All service taken care of and wait time was quite reasonable. You all have an excellent service department.
Business response:
Hi, Judy. Your feedback is highly appreciated. Thank you for the review!
Great service. I couldn’t ask for better.
Business response:
Hi, Jennifer. We appreciate the kind words and are glad we could provide you with a positive experience!
I have been very pleased with Nelson. They helped me and were very informative and patient with me while purchasing my car. I received follow up and reminder calls regarding the car. The service department did not only what was expected of them but went out of their way to do something extra that I ask of them. Thank you all!! Will definitely be returning there and recommending them to others.
Business response:
Hi, Karen. Thanks for taking the time to share your positive experience. We truly appreciate it!
Nelson Subaru has a 4.7 star rating with 885 reviews.
Nelson Subaru is closed now. It will open tomorrow at 8:00 a.m.