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Nelson Subaru
- Car Dealers
- Bassett, VA
About this business
Location details
4730 N Virginia Ave, Bassett, VA, 24055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone from coming in the door to leaving were very helpful to me. And I will say I forgot to mention something, a little noise about my vehicle when they took it back, part of the whole reason I took to be serviced. A little later the young man came out to me and told me while he was doing his basic oil change he was checking other things on the vehicle and heard a noise and got another mechanic to listen too. come to find out I may need a axle replacement. Moral of this story is they found something that I forgot to tell... read more
Business response:
Hi, Jeffrey. Your feedback is highly appreciated. Thank you for the review!
Incredible service and professionalism from Sales Person, Finance Department and General Manager. Would definitely recommend this dealership to anyone buying a vehicle.
Business response:
Hi, Albert. We appreciate the kind words and are glad we could provide you with a positive experience!
Fast and complete service. Waiting room is always clean and well stocked with water, coffee, tea and snacks. My car was clean and taken good care of.
Business response:
Hi, Karen. Thanks for taking the time to share your positive experience. We truly appreciate it!
I thought I needed brakes on all 4 wheels, but was relieved to find out I only needed rear brakes. I appreciate the honesty of this dealership.
Business response:
Hi, Sam. We are thrilled to learn that you had a positive experience with us!
Service work was thorough and all pricing was clear up front and fair. Afterwards they washed my car and tires looked great
Business response:
Hi, Sara. Thank you so much for leaving us a stellar review!
Stellar customer service and account management. Marion is AWESOME!
Business response:
Hi, Susannah. Your feedback is highly appreciated. Thank you for the review!
Came in for a inspection, not a long wait, the tech told me I had a tail light out he replaced it. Great friendly staff and well trained techs.
Business response:
Hi, Warren. We appreciate the kind words and are glad we could provide you with a positive experience!
Brett was a fantastic help. The car is proving to be a great choice. My daughter wants it
Business response:
Hi, Brenda. Thanks for taking the time to share your positive experience. We truly appreciate it!
Friendly staff, great communication and excellent service. Very responsive to my inquiries and did not try to oversell services.Additionally they were efficient and expedient.
Business response:
Hi, Christine. We are thrilled to learn that you had a positive experience with us!
Frequently asked questions about Nelson Subaru
How is Nelson Subaru rated?
Nelson Subaru has a 4.7 star rating with 1,035 reviews.
When is Nelson Subaru open?
Nelson Subaru is open now. It will close at 7:00 p.m.