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Nelson Subaru

4.7

About this business

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.7885 reviews
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James B.'s profile image
James B. 
2 weeks ago

I have been a customer at Nelson Subaru for 8 plus years and as always Marion has given me exemplary service. 

Business response:

Hi, James. We are thrilled to learn that you had a positive experience with us! 

Peter M.'s profile image
Peter M. 
2 weeks ago

Efficient. Friendly. Hassle free. Got my SUv fixed quickly and sooner than stated. 

Business response:

Hi, Peter. Thank you so much for leaving us a stellar review! 

Sonja B.'s profile image
Sonja B. 
2 weeks ago

I always have good service here. 

Business response:

Hi, Sonja. Your feedback is highly appreciated. Thank you for the review! 

Shirley H.'s profile image
Shirley H. 
a month ago

Ypu did great. I wasn't sure who to called had never used triple A and had it for years. I called Marion she was so sweet, she told me if I had them call and if they didn't make it up to call her back . The Nelson tow truck came from triple a got me cranked I went on down to Nelson's and they checked and it was my battery .few hours I was back home 

Business response:

Hi, Shirley. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Debora D.'s profile image
Debora D. 
a month ago

This was my first time getting my vehicle serviced here. Everyone I interacted with from the person I spoke with on the phone to the person who greeted me when I arrived, as well as 2 of the salespeople I spoke with, was very pleasant and knowledgeable. I was told ahead of time exactly what they would be doing and the price of each service. I was also offered what turned out to be a free car wash after the service was completed. I will definitely be going to Nelson Subaru for all my service needs from now on. 

Business response:

Hi, Debora. We are thrilled to learn that you had a positive experience with us! 

David C.'s profile image
David C. 
a month ago

Service great and quick. Service manager very helpful 

Business response:

Hi, David. Thank you so much for leaving us a stellar review! 

Judy S.'s profile image
Judy S. 
a month ago

All service taken care of and wait time was quite reasonable. You all have an excellent service department. 

Business response:

Hi, Judy. Your feedback is highly appreciated. Thank you for the review! 

Jennifer G.'s profile image
Jennifer G. 
a month ago

Great service. I couldn’t ask for better. 

Business response:

Hi, Jennifer. We appreciate the kind words and are glad we could provide you with a positive experience! 

Karen S.'s profile image
Karen S. 
a month ago

I have been very pleased with Nelson. They helped me and were very informative and patient with me while purchasing my car. I received follow up and reminder calls regarding the car. The service department did not only what was expected of them but went out of their way to do something extra that I ask of them. Thank you all!! Will definitely be returning there and recommending them to others. 

Business response:

Hi, Karen. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Frequently asked questions about Nelson Subaru

How is Nelson Subaru rated?

Nelson Subaru has a 4.7 star rating with 885 reviews. 

When is Nelson Subaru open?

Nelson Subaru is closed now. It will open tomorrow at 8:00 a.m.