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Nelson Subaru

4.9

About this business

Welcome To Nelson Subaru Car Shopping Made Easy Quality New And Used Subaru In Bassett Near Eden, NC And Martinsville, VA Here at Nelson Subaru, it is our mission to be the automotive home of drivers in the Bassett, VA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! 

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.9412 reviews
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Kevin R.'s profile image
Kevin R. 
on Birdeye

7 months ago

Excellent and fast 

Business response:

Hi, Kevin. We appreciate the kind words and are glad we could provide you with a positive experience! 

Mary S.'s profile image
Mary S. 
on Birdeye

7 months ago

The lady that checked me in was very helpful. My car was done in a very professional manner. Even gave me a rain check because of the cold. Very pleased with my service 

Business response:

Hi, Mary. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Mary P.'s profile image
Mary P. 
on Birdeye

7 months ago

Very fast and friendly service 

Business response:

Hi, Mary. We are thrilled to learn that you had a positive experience with us! 

Vickie S.'s profile image
Vickie S. 
on Birdeye

7 months ago

Customer service is friendly & thorough in spite of being very busy with multiple customers! 

Business response:

Hi, Vickie. Thank you so much for leaving us a stellar review! 

Deborah G.'s profile image
Deborah G. 
on Birdeye

7 months ago

Good service and ordering of part needed for my repair. 

Business response:

Hi, Deborah. Your feedback is highly appreciated. Thank you for the review! 

Carol E.'s profile image
Carol E. 
on Birdeye

7 months ago

Excellent customer service! Waiting area is clean & coffee etc offered. Staff is informative on service status, very professional & friendly! 

Business response:

Hi, Carol. We appreciate the kind words and are glad we could provide you with a positive experience! 

Elizabeth H.'s profile image
Elizabeth H. 
on Birdeye

7 months ago

I always like dealing with Mirian! She is an excellent customer service person and she makes me feel valued as a customer! She kept me updated as she did for the others in the waiting area. She even walked me out to my car and opened yet he door as she thanked me for my business. She exemplifies what customer service should be and it is greatly appreciated!!! 

Business response:

Hi, Elizabeth. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Robert W.'s profile image
Robert W. 
on Birdeye

7 months ago

Marian did a great job setting up the service. She also texted me to inform me how the service was proceeding. You are very fortunate to have someone who is so dedicated to customer service working for you!!! 

Business response:

Hi, Robert. We are thrilled to learn that you had a positive experience with us! 

Michelle M.'s profile image
Michelle M. 
on Birdeye

7 months ago

Everything was handled very well. Judy Hardy was a pleasure to work with, she answered all our questions and made the whole process flow as quick as possible. 

Business response:

Hi, Michelle. Thank you so much for leaving us a stellar review! 

Frequently asked questions about Nelson Subaru

How is Nelson Subaru rated?

Nelson Subaru has a 4.9 star rating with 412 reviews. 

When is Nelson Subaru open?

Nelson Subaru is open now. It will close at 7:00 p.m.