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Nelson Subaru

4.7

About this business

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.7899 reviews
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Sam H.'s profile image
Sam H. 
4 months ago

I have a tire sensor for air pressure that has a weak battery so it can’t be pinpointed as to which sensor it is. Once the low tire pressure dash light comes on and stays on it can be pinpointed to the correct one. I appreciate the dealership not doing a wholesale change and replacing them all at once. I am satisfied with this approach. 

Business response:

Hi, Sam. We appreciate the kind words and are glad we could provide you with a positive experience! 

Rebecca C.'s profile image
Rebecca C. 
4 months ago

As always, we got excellent service with Nelson Kia service department. Marian does a great job as service advisor. They have kept our sportage going strong for 220,000 miles. 

Business response:

Hi, Rebecca. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Tiziana D.'s profile image
Tiziana D. 
4 months ago

***Someone there needs a break, she looks overwhelmed, always, and everyone , everything seem to be a huge heavy rock her, I'm not going to mention who, if ya call me, I may tell. Better customer service would be nice, in order to be happy to comeback. Who ever comes as customer, has the right the be treated like She/He, is not there bothering but is preferring there than other places. 

Business response:

Hi, Tiziana. We are thrilled to learn that you had a positive experience with us! 

Stephanie D.'s profile image
Stephanie D. 
4 months ago

Always a pleasant experience getting my cars serviced at Nelson Kia. 

Business response:

Hi, Stephanie. Thank you so much for leaving us a stellar review! 

Scott F.'s profile image
Scott F. 
4 months ago

Everyone was great 

Business response:

Hi, Scott. Your feedback is highly appreciated. Thank you for the review! 

Katherine R.'s profile image
Katherine R. 
4 months ago

Great customer service and quick turnaround time. 

Business response:

Hi, Katherine. We appreciate the kind words and are glad we could provide you with a positive experience! 

Diane I.'s profile image
Diane I. 
4 months ago

Awesome service 

Business response:

Hi, Diane. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Barbara W.'s profile image
Barbara W. 
4 months ago

Great service, got me in and out early. Very professional. 

Business response:

Hi, Barbara. We are thrilled to learn that you had a positive experience with us! 

Cheryl S.'s profile image
Cheryl S. 
5 months ago

Great job, got me in and out quickly. 

Business response:

Hi, Cheryl. Thank you so much for leaving us a stellar review! 

Frequently asked questions about Nelson Subaru

How is Nelson Subaru rated?

Nelson Subaru has a 4.7 star rating with 899 reviews. 

When is Nelson Subaru open?

Nelson Subaru is closed now. It will open at 8:00 a.m.