Nelson Subaru's cover image

This profile has been claimed by the business owner or representative.

Nelson Subaru

4.7

About this business

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.7795 reviews
Select a rating
Nikia G.'s profile image
Nikia G. 
7 months ago

All staff members were friendly and kind. 

Business response:

Hi, Nikia. We are thrilled to learn that you had a positive experience with us! 

Robert Hylton J.'s profile image
Robert Hylton J. 
7 months ago

Very good service, advisors, and technicians. They took care of my issues with no hassle very pleased one of your technicians. Derek Young in my opinion is a valuable asset to Nelson Subaru. He is very knowledgeable kind and very thorough. 

Business response:

Hi, Robert. Thank you so much for leaving us a stellar review! 

Connie H.'s profile image
Connie H. 
8 months ago

Marion was fantastic and patient with me in explaining the problem with my Kia. Chad did a great job completing the work and my car was cleaner than it was when I dropped it off. I was skeptical at first since I normally go to another dealership, but Nelson will be my place for service from now on. 

Business response:

Hi, Connie. Your feedback is highly appreciated. Thank you for the review! 

Linda F.'s profile image
Linda F. 
8 months ago

Service was prompt and employees were pleasant and friendly. I was well informed about the repairs that would need to be made. I was well-pleased. 

Business response:

Hi, Linda. We appreciate the kind words and are glad we could provide you with a positive experience! 

Karen C.'s profile image
Karen C. 
8 months ago

Fast service, very comfortable waiting area and professional service reps. Good experience. 

Business response:

Hi, Karen. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Judy S.'s profile image
Judy S. 
8 months ago

Very good service! 

Business response:

Hi, Judy. We are thrilled to learn that you had a positive experience with us! 

Lorelei M.'s profile image
Lorelei M. 
8 months ago

All done well. Got the car done and back to me in same day. Marian is very efficient. So happy she is there to help. 

Business response:

Hi, Lorelei. Thank you so much for leaving us a stellar review! 

Kathy B.'s profile image
Kathy B. 
8 months ago

Nelson Subaru is the Best. Always on time courteous. Offered to wash my car in the rain. They go up and beyond to help you . Thank you 

Business response:

Hi, Kathy. Your feedback is highly appreciated. Thank you for the review! 

Denise H.'s profile image
Denise H. 
8 months ago

I am new to Virginia and was not familiar with service at Nelson Subaru. I was immediately guided to the service department where I was informed to drive up to the garage door and they open and another young lady signed me in! Waiting area was clean and comfortable! 

Business response:

Hi, Denise. We appreciate the kind words and are glad we could provide you with a positive experience! 

Frequently asked questions about Nelson Subaru

How is Nelson Subaru rated?

Nelson Subaru has a 4.7 star rating with 795 reviews. 

When is Nelson Subaru open?

Nelson Subaru is closed now. It will open on Monday at 8:00 a.m.