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Nelson Subaru

4.9

About this business

Welcome To Nelson Subaru Car Shopping Made Easy Quality New And Used Subaru In Bassett Near Eden, NC And Martinsville, VA Here at Nelson Subaru, it is our mission to be the automotive home of drivers in the Bassett, VA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! 

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.9543 reviews
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Barry M.'s profile image
Barry M. 
11 months ago

Did great on service, but I'm not sure about the explanation on my motor noise issue. Telling me I wasn't driving hard enough to make transmission to downshift causing the motor to work harder hence the value noise. I wouldn't think noise should be caused at any speed. 

Business response:

Hi, Barry. We are thrilled to learn that you had a positive experience with us! 

Marie M.'s profile image
Marie M. 
11 months ago

Friendly greeting and kept informed through whole process. 

Business response:

Hi, Marie. Thank you so much for leaving us a stellar review! 

Kelly P.'s profile image
Kelly P. 
a year ago

All good. Service manager, Kaylee was great! Appreciate the job the car washers do! 

Business response:

Hi, Kelly. Your feedback is highly appreciated. Thank you for the review! 

Coy Y.'s profile image
Coy Y. 
a year ago

IlThe inspection was done very quickly. 

Business response:

Hi, Coy. We appreciate the kind words and are glad we could provide you with a positive experience! 

Larry K.'s profile image
Larry K. 
a year ago

Our first time having Nelson Subaru service our 2023 Ascent was a great experience. In addition, our vehicle was covered in pollen and the complimentary wash was terrific!! 

Business response:

Hi, Larry. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Ann T.'s profile image
Ann T. 
a year ago

Fantastic always 

Business response:

Hi, Anne. Your feedback is highly appreciated. Thank you for the review! 

Susannah S.'s profile image
Susannah S. 
a year ago

Kept me informed as service was about 3 hours 

Business response:

Hi, Susannah. Thanks for taking the time to share your positive experience. We truly appreciate it! 

David G.'s profile image
David G. 
a year ago

Great job! 

Business response:

Hi, David. We are thrilled to learn that you had a positive experience with us! 

Richard E.'s profile image
Richard E. 
a year ago

Had trailer hitch installed on 2024 Kia Telluride. Dropped car off this morning and picked it up this afternoon . 

Business response:

Hi, Richard. Thank you so much for leaving us a stellar review! 

Frequently asked questions about Nelson Subaru

How is Nelson Subaru rated?

Nelson Subaru has a 4.9 star rating with 543 reviews. 

When is Nelson Subaru open?

Nelson Subaru is open now. It will close at 5:00 p.m.