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Nelson Subaru
- Car Dealers
- Bassett, VA
About this business
Location details
4730 N Virginia Ave, Bassett, VA, 24055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was out of town during September and had missed getting my annual safety inspection. Since I’ve only been here for a year, I wasn’t sure if there were any penalties for being late, so I was a little concerned. I contacted Nelson Subaru Kia to schedule an appointment. I was assured that since I now had an appointment to have the inspection performed, if I were to be pulled over for another type traffic violation, having the appointment would be a valid exception. My Service Advisor scheduled me for the next available appoi... read more
Business response:
Hi, Michael. Thank you so much for leaving us a stellar review!
Staff were professional and courteous. Service was completed in a timely manner and waiting room was comfortable. Would recommend!
Business response:
Hi, Kaitlyn. Your feedback is highly appreciated. Thank you for the review!
Timely work, friendly staff.
Business response:
Hi, David. We appreciate the kind words and are glad we could provide you with a positive experience!
Good people good service I left satisfy
Business response:
Hi, Gary. Thanks for taking the time to share your positive experience. We truly appreciate it!
Kaylee did an excellent job keeping me updated on the status of my service. Upon pick up she did a thorough job of reviewing the multi-point inspection report. As an additional service she researched for me several possible tire options along with potential rebates/coupons.
Business response:
Hi, Elizabeth. We are thrilled to learn that you had a positive experience with us!
Service was prompt and Marian was very professional as always
Business response:
Hi, Rosa. Thank you so much for leaving us a stellar review!
Very good experience, staff was great
Business response:
Hi, Larry. Your feedback is highly appreciated. Thank you for the review!
Marion was great as always. Kept me informed and even walked me to my vehicle and opened the door for me (which definitely wasn’t expected or required but still nice gesture). Would highly recommend.
Business response:
Hi, James. We appreciate the kind words and are glad we could provide you with a positive experience!
The service, tire rotation and car wash was done in a very reasonable time and at a very reasonable price.
Business response:
Hi, Paul. Thanks for taking the time to share your positive experience. We truly appreciate it!
Frequently asked questions about Nelson Subaru
How is Nelson Subaru rated?
Nelson Subaru has a 4.7 star rating with 718 reviews.
When is Nelson Subaru open?
Nelson Subaru is open now. It will close at 7:00 p.m.