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Nelson Subaru

4.9

About this business

Welcome To Nelson Subaru Car Shopping Made Easy Quality New And Used Subaru In Bassett Near Eden, NC And Martinsville, VA Here at Nelson Subaru, it is our mission to be the automotive home of drivers in the Bassett, VA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! 

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.9508 reviews
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Larry Keen J.'s profile image
Larry Keen J. 
on Birdeye

3 months ago

Very good experience, staff was great 

Business response:

Hi, Larry. Your feedback is highly appreciated. Thank you for the review! 

James S.'s profile image
James S. 
on Birdeye

3 months ago

Marion was great as always. Kept me informed and even walked me to my vehicle and opened the door for me (which definitely wasn’t expected or required but still nice gesture). Would highly recommend. 

Business response:

Hi, James. We appreciate the kind words and are glad we could provide you with a positive experience! 

Paul P.'s profile image
Paul P. 
on Birdeye

3 months ago

The service, tire rotation and car wash was done in a very reasonable time and at a very reasonable price. 

Business response:

Hi, Paul. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Marietta M.'s profile image
Marietta M. 
on Birdeye

3 months ago

As always great customer service. Kept me informed on all that was going on. I love this place. I never go anywhere else for my car to be serviced. I even bring all my other vehicles up there even though they’re not a Kia and they service them just as good as they do my Kia. They make you feel like family. I would suggest Kia Subaru for anyone that needed service on their vehicle. They Way to make you feel comfortable and their employees are excellent 

Business response:

Hi, Marietta. We are thrilled to learn that you had a positive experience with us! 

Teresa B.'s profile image
Teresa B. 
on Birdeye

3 months ago

Everything was great except for the wait time. My appointment was at 3:15 and didn't finish until 5:00. All I had done was an oil change, and tire rotation. 

Business response:

Hi, Teresa. Thank you so much for leaving us a stellar review! 

Kenneth M.'s profile image
Kenneth M. 
on Birdeye

3 months ago

Service department done excellent job of getting me in out in a timely fashion. Staff was very professional and courteous. 

Business response:

Hi, Kenneth. Your feedback is highly appreciated. Thank you for the review! 

Christian J.'s profile image
Christian J. 
on Birdeye

3 months ago

Loving and everyone up front I love 

Business response:

Hi, Christian. We appreciate the kind words and are glad we could provide you with a positive experience! 

Mark D.'s profile image
Mark D. 
on Birdeye

3 months ago

DAVID WAS GREAT AND VERY HELPFUL. MADE BUYING OUR NEW SUBURA A JOY. 

Business response:

Hi, Mark. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Jyl C.'s profile image
Jyl C. 
on Birdeye

3 months ago

Extremely nice waiting room. Snacks and coffee available as well as magazines and tv. Prompt service and satisfaction. Courteous service department employees. 

Frequently asked questions about Nelson Subaru

How is Nelson Subaru rated?

Nelson Subaru has a 4.9 star rating with 508 reviews. 

When is Nelson Subaru open?

Nelson Subaru is closed now. It will open at 8:00 a.m.