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Nelson Subaru

4.7

About this business

Location details

4730 N Virginia Ave, Bassett, VA, 24055, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.7749 reviews
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Kathy V.'s profile image
Kathy V. 
a year ago

Wonderful experience! Very personable and professional! Short wait time and service was excellent! Always a pleasure!! 

Business response:

Hi, Kathy. Your feedback is highly appreciated. Thank you for the review! 

Michelle G.'s profile image
Michelle G. 
a year ago

Excellent service as always 

Business response:

Hi, Michelle. We appreciate the kind words and are glad we could provide you with a positive experience! 

Wayne P.'s profile image
Wayne P. 
a year ago

Awesome service department. Ease of scheduling and efficient service!!! 

Business response:

Hi, Wayne. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Sonja B.'s profile image
Sonja B. 
a year ago

They worked my car in without an Appointment and found the problem. I can always count on them, 

Business response:

Hi, Sonja. We are thrilled to learn that you had a positive experience with us! 

Michael M.'s profile image
Michael M. 
a year ago

I was out of town during September and had missed getting my annual safety inspection. Since I’ve only been here for a year, I wasn’t sure if there were any penalties for being late, so I was a little concerned. I contacted Nelson Subaru Kia to schedule an appointment. I was assured that since I now had an appointment to have the inspection performed, if I were to be pulled over for another type traffic violation, having the appointment would be a valid exception. My Service Advisor scheduled me for the next available appoi... read more

Business response:

Hi, Michael. Thank you so much for leaving us a stellar review! 

Kaitlyn G.'s profile image
Kaitlyn G. 
a year ago

Staff were professional and courteous. Service was completed in a timely manner and waiting room was comfortable. Would recommend! 

Business response:

Hi, Kaitlyn. Your feedback is highly appreciated. Thank you for the review! 

David S.'s profile image
David S. 
a year ago

Timely work, friendly staff. 

Business response:

Hi, David. We appreciate the kind words and are glad we could provide you with a positive experience! 

Gary W.'s profile image
Gary W. 
a year ago

Good people good service I left satisfy 

Business response:

Hi, Gary. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Elizabeth M.'s profile image
Elizabeth M. 
a year ago

Kaylee did an excellent job keeping me updated on the status of my service. Upon pick up she did a thorough job of reviewing the multi-point inspection report. As an additional service she researched for me several possible tire options along with potential rebates/coupons. 

Business response:

Hi, Elizabeth. We are thrilled to learn that you had a positive experience with us! 

Frequently asked questions about Nelson Subaru

How is Nelson Subaru rated?

Nelson Subaru has a 4.7 star rating with 749 reviews. 

When is Nelson Subaru open?

Nelson Subaru is closed now. It will open at 8:00 a.m.