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North
- Financial Services
- Troy, MI
About this business
North builds frictionless payment solutions to simplify and grow business. From the front door to the back office, we have you covered with point of sale (POS) hardware, a fully integrated payment platform, and comprehensive merchant services to manage inventory, employees, and more.
Location details
250 Stephenson Highway, Troy, MI, 48083, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
An agent called me over the phone and offered to replace my system for free and the rates they gave me were so much better than what clover was giving me. Its been a smooth experience.
Ive had no problems with NAB and enjoyed my time with them. Pricing structure is straight forward and clear.
If I could, I would give 0 starts. I was mislead by the representative who said I would have no processing fees, they would be charged to a credit card holder.. There was supposed to be no fees on debit card transactions. They have been charging me around 3.8% on debit card transactions. When I noticed illegal charges, I contacted my representative. It was over a month ago and the issue was not corrected.I was told that everything was fine. I had an over the phone meeting scheduled with a supervisor twice, they never called.... read more
Most incompetent business I've dealt with in my 35+ year career. Similar issues to previous complaint. We have ****** tied up for over one month due to in effective business practices and convoluted organization structure. No one has answers to anything and spans across multiple departments that do not communicate to one another. Not once has a single person from that company, who put payment process on hold from several departments, reach out to resolve the information. Everything is done through group emails and no one fol... read more
Our review details a highly negative experience with North American Bancard (NAB) and its associated platform, ****************************, from a small business called ******************. The company, "******************, implemented **** credit card processing service in early 2023 but rarely used it, with a notable recent transaction of $9,000 triggering significant issues. *** claimed the company exceeded a $1,000 high-purchase limit after it had previously approved an $1875 sale without objection in December of 2023. C... read more
This is the most dishonest company I have ever had the misfortune to have to deal with. When I went to close the account, a process that has thus taken me OVER 9 months. Every phone call I was required to jump thru a new hoop. Now 9 months later the equipment that was used and returned in Feb-Month one- they are trying to claim I never returned, even though I have forward the letter stating I returned it at least 2 times to them. DO NOT DO BUISNESS WITH THESE PEOPLE. They never returned phone calls, or followed up when they ... read more
We changed our POS system on April/2018. When this happened, I called *** to cancel our merchant services account. They took my information over the phone and I thought that was it. In May/2024 we sold our restaurant. Our *** did a closing audit of our bank account and informed us that *** was still taking out their fees throughout this entire time. We are talking about thousands of dollars over this period. I called NAB and eventually ended up speaking with ******. She stated that *** did not receive an e-mail in 2018 notif... read more
I signed a contract (3 years) and approximately a year into I went with a higher-end credit card machine on a trial basis since it had more options. The new machine was not working out so I went back to the original machine. I decided to cancel the contract and move on to GoDaddy due to a better machine/fees etc. However, NAB (specifically ************) started a new contract date with the machine I tried on a trial basis creating a higher cancellation fee. Secondly, ************ was quite rude and his speech was filled with... read more
Signed up with Authorize.net in Feb 24 to get a payment processor in place for a newly formed LLC. As the business is new, we have not needed to process any transactions yet. We were using no physical equipment. Just online payment processing. Anyhow, In July i started noticing all of these emails about ACH holds and no account being located etc. I log into the account and my account info is all there. Also, I noticed there have been a series of Credits/Debits to my account that they cannot explain. When I call customer serv... read more
Frequently asked questions about North
How is North rated?
North has a 3.3 star rating with 155 reviews.
When is North open?
North is closed now. It will open tomorrow at 9:00 a.m.