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North
- Financial Services
- Troy, MI
About this business
Location details
250 Stephenson Highway, Troy, MI, 48083, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I worked with ***** to get onboarded and it was the best experience Ive had with a rep. ** was such a delight to work with.
Business response:
Thank you for sharing your experience! We're so pleased to hear that ***** made your onboarding process smooth and enjoyable.
Great point of Sales and payment processing systems. Ive used other brands and Norths system is the best! Would definitely recommend.
Business response:
Thank you for your review. Were glad to hear that North has exceeded your expectations. Your recommendation is sincerely appreciated, and we're committed to continuing to support your business with excellence.
Shaun was very detailed in his explanation of payment processing and my different options.
Business response:
Thank you for your feedback. We're pleased to hear that ***** provided clear and detailed information on your payment options. Please let us know if you need further assistance.
An agent called me over the phone and offered to replace my system for free and the rates they gave me were so much better than what clover was giving me. Its been a smooth experience.
Ive had no problems with NAB and enjoyed my time with them. Pricing structure is straight forward and clear.
I, too, wish I could leave a zero star rating. My "representative" from ****** was worthless. He didn't get all of my information when I set up my account, so I didn't get paid for 3 weeks, which was a serious hardship for my very small, seasonal business. I kept getting charged, and money automatically taken out of my account for months after I requested my account be closed. No one at ****** would take my calls or answer my questions through email. I was completely ignored. Do not, under any circumstances, use Sekure, and ... read more
Business response:
Thank you for your feedback. We understand how frustrating this situation must have been. After reviewing your account, we can confirm there were issues during the initial setup that caused delays, and the account remained active until the required documentation to complete the closure process was received. This contributed to the timeline you experienced. We recognize there were gaps in communication. If youd like to discuss this further, please reach out to our support team at ************ or email ************************... read more
Wish I could give a 0 star rating. During the closing my business in March of 2025, I began trying to contact both Sekure and North American Bancard to cancel my services. My calls were bounced around and no one was willing to assist me both saying i had to speak with the other. It took 8 months of hounding both to get my account cancelled with additional monthly fees of over $1,500 charged during that time. No amount of communication, proof with call logs, recordings or emails prevailed upon them to do anything to assist, o... read more
I had service with the company for a few years and am posting this just as a warning for any prospective customers. They have a sales person by the name *. **** (even after my terrible experience, I don't feel the need to tear him down)But he operates outside of recorded systems of email or phone to talk to customers in whatever way that he would like. This led to misinformation and being led to believe that another company would cost more than theirs after having been with them for 3 years and paying 4.5% for transaction fe... read more
This company is the absolute worst, total fraudsters. Their rates are misleading, and they hit you with bogus, hidden fees. Also, after I canceled my account with them, I received an email stating that unless I returned their outdated credit card processing terminal within 10 days and in "good working condition", I would be billed $1790. !!!! What absolute crooks. Stay far away from this compant.
Frequently asked questions about North
How is North rated?
North has a 3.2 star rating with 182 reviews.
When is North open?
North is open now. It will close at 6:00 p.m.