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North
- Financial Services
- Troy, MI
About this business
Location details
250 Stephenson Highway, Troy, MI, 48083, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I worked with ***** to get onboarded and it was the best experience Ive had with a rep. ** was such a delight to work with.
Business response:
Thank you for sharing your experience! We're so pleased to hear that ***** made your onboarding process smooth and enjoyable.
Great point of Sales and payment processing systems. Ive used other brands and Norths system is the best! Would definitely recommend.
Business response:
Thank you for your review. Were glad to hear that North has exceeded your expectations. Your recommendation is sincerely appreciated, and we're committed to continuing to support your business with excellence.
Shaun was very detailed in his explanation of payment processing and my different options.
Business response:
Thank you for your feedback. We're pleased to hear that ***** provided clear and detailed information on your payment options. Please let us know if you need further assistance.
An agent called me over the phone and offered to replace my system for free and the rates they gave me were so much better than what clover was giving me. Its been a smooth experience.
Ive had no problems with NAB and enjoyed my time with them. Pricing structure is straight forward and clear.
Closed account on 10/24 and returned terminals. Mailed in cancellation letter. Was still getting charged monthly fees til 07/26 until I called and complained. They closed the account (hopefully for sure this time) but they refused to refund the monthly fees. I was getting charged for a service I wasnt even using FOR NEARLY 2 YEARS!!! The offered a small $100 refund, but still left holding the bag. NEVER using them as a CC processor again.
Written Promise of 1.5% Fees Never Honored $5,000 Lost Before signing, Payment Hub sent me a written email promising Priority Pricing at 1.5% with "rate insurance to ensure no rate increases." They used my own processing statement to illustrate the savings, showing I had paid $383.55 at 3.6% and that under their program I should have only been paying $156.34 at 1.5%. They stated directly that "as a small business you're supposed to always be processing under the 2% industry rate." That is what was put in writing. That is not... read more
I, too, wish I could leave a zero star rating. My "representative" from ****** was worthless. He didn't get all of my information when I set up my account, so I didn't get paid for 3 weeks, which was a serious hardship for my very small, seasonal business. I kept getting charged, and money automatically taken out of my account for months after I requested my account be closed. No one at ****** would take my calls or answer my questions through email. I was completely ignored. Do not, under any circumstances, use Sekure, and ... read more
Business response:
Thank you for your feedback. We understand how frustrating this situation must have been. After reviewing your account, we can confirm there were issues during the initial setup that caused delays, and the account remained active until the required documentation to complete the closure process was received. This contributed to the timeline you experienced. We recognize there were gaps in communication. If youd like to discuss this further, please reach out to our support team at ************ or email ************************... read more
Wish I could give a 0 star rating. During the closing my business in March of 2025, I began trying to contact both Sekure and North American Bancard to cancel my services. My calls were bounced around and no one was willing to assist me both saying i had to speak with the other. It took 8 months of hounding both to get my account cancelled with additional monthly fees of over $1,500 charged during that time. No amount of communication, proof with call logs, recordings or emails prevailed upon them to do anything to assist, o... read more
Frequently asked questions about North
How is North rated?
North has a 3.2 star rating with 185 reviews.
When is North open?
North is open now. It will close at 6:00 p.m.