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North
- Financial Services
- Troy, MI
About this business
Location details
250 Stephenson Highway, Troy, MI, 48083, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I worked with ***** to get onboarded and it was the best experience Ive had with a rep. ** was such a delight to work with.
Business response:
Thank you for sharing your experience! We're so pleased to hear that ***** made your onboarding process smooth and enjoyable.
Great point of Sales and payment processing systems. Ive used other brands and Norths system is the best! Would definitely recommend.
Business response:
Thank you for your review. Were glad to hear that North has exceeded your expectations. Your recommendation is sincerely appreciated, and we're committed to continuing to support your business with excellence.
Shaun was very detailed in his explanation of payment processing and my different options.
Business response:
Thank you for your feedback. We're pleased to hear that ***** provided clear and detailed information on your payment options. Please let us know if you need further assistance.
An agent called me over the phone and offered to replace my system for free and the rates they gave me were so much better than what clover was giving me. Its been a smooth experience.
Ive had no problems with NAB and enjoyed my time with them. Pricing structure is straight forward and clear.
I strongly caution any small business owner from using Merchant Awareness / National Bankcard / North (formerly North American Bancard) for credit card processing.They withheld my credit card sales revenue for over 45 days in violation of a contract promising next-day deposits and never notified me. I only discovered the issue after reviewing my bank statement. No alerts, no emails, no messages in the processor portal, and even during a sales call from their team, no one mentioned my account was flagged.When I contacted cust... read more
This is the most dishonest company I have ever had the misfortune to deal with. DO NOT DO BUSINESS WITH THESE PEOPLE.I was misled by the representative who said I would have no processing fee or monthly fees for a trial period of 30 days. They have been charging us $36.49/month. When we noticed illegal charges, I contacted my representative. It was over a few months ago and the issue was not corrected. I was told they would issue a refund, but it never happened. Moreover, I had two transactions and they put my funds on HOLD ... read more
Business response:
Apologies for any inconvenience. Please reach out to our customer service team at 866.485.8999 or email us at custservice@north.com to discuss your concerns further. Thanks, North Customer Care Team
Been trying to resolve an issue for 3 months. I've emailed multiple people and rarely get a response and when I do, it's to let me know someone else is dealing with it. You're on your own with these people
Business response:
Hi *****, We're truly sorry to hear about your experience and want to thank you for bringing this to our attention. We’d like the opportunity to review your account in detail and work toward a resolution. Please contact our Customer Service team directly at 866.485.8999 or email us at custservice@north.com with your business name and contact information so we can escalate this matter appropriately. Best, North Team
Wow. I have the same bad review as everybody else. No surprise. A bad smell is gonna create tbe same reaction from everyone. 1) Paymentshub aka North Bancard is a corrupt and deceptive. Their sales rep lied to me and said they charge 1.5% plus 30 cents per transaction. After I signed up with thek and checked my bank statements, they ended up charging me 11% ELEVEN PERCENT for credit card transaction fees!! Their customer service does nothing other than apologize and say 'I understand your frustration sir.' They should seriou... read more
Business response:
Hello, We're truly sorry to hear about your experience and want to thank you for bringing this to our attention. We’d like the opportunity to review your account in detail and work toward a resolution. Please contact our Customer Service team directly at 866.485.8999 or email us at custservice@north.com with your business name and contact information so we can escalate this matter appropriately. Best, North Team
Frequently asked questions about North
How is North rated?
North has a 3.3 star rating with 172 reviews.
When is North open?
North is closed now. It will open at 9:00 a.m.