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North
- Financial Services
- Troy, MI
About this business
Location details
250 Stephenson Highway, Troy, MI, 48083, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company is awful! They are going out of business because good companies with fair fees are on the market now. I switched to square months ago and my staff forgot to cancel the account through ********************************************* bank card so tho they did nothing to receive my fees, and I was not under contract they continued to take fees out of my account. It was only caught when the account was closed due to a business structure change. I was contacted and had to pay further past due fees still for services I ... read more
Business response:
Hi ******,Thank you for sharing your feedback. We apologize for any inconvenience you've experienced. We take your concerns seriously and strive to improve our services continually.To address your issues, we would like to investigate this matter further. Please contact our customer support team at ************ or **************************************** so we can resolve your concerns promptly. We appreciate your long-term business with us and are committed to making this right.Sincerely,North American Bancard Team
Do not do business with this company. They will lock you into a contract that contradicts the terms they offer. Once you discover that their payment hardware and software is unreliable, they will charge you hundreds of dollars to terminate the account, claiming that the contract includes a hefty early termination fee on a years-long contract despite telling you in writing that there's no cancellation fee and that you are never locked into a contract.
Business response:
Hi *****,Thank you for bringing this to our attention. We apologize for any confusion or inconvenience you have experienced. Our goal is to ensure that all terms and conditions are clear and transparent. Please contact our customer support team at ************ or **************************************** so we can review your account and address your concerns directly. We appreciate your feedback to resolve this matter.Sincerely,North American Bancard Team
ABSOLUTE LIARS AND THIEVES...ENOUGH SAID. BEWARE DONT EVEN THINK ABOUT IT
Business response:
Hi ****,Thank you for your feedback. Please contact our customer support team at ************ or **************************************** so we can understand your concerns and work toward a resolution.Sincerely,North American Bancard Team
I have experience similar to all the reviews on this page! My merchant account was cancelled in October, with an email stating I would not be charged and it was not necessary to return the card reader. Feb 1, 2024 they took $109.00 from my account. I called them, and was told it was for the card reader. I advised I was told it was not necessary but I would be happy to return it. They told me it had to be returned within 10 days of account closure. I called my bank, ended up blocking them to keep them from taking more fees. A... read more
Business response:
Hi Deb,Thank you for your feedback. Please contact our customer support team at ************ or **************************************** so we can review your account details and address this matter.Sincerely,North American Bancard Team
These guys are awful. They have ZERO concern for me or my business. I have been with them for 15 years and am DONE. Steer clear.
Business response:
Hi ****,Thank you for sharing your experience. We want to make sure we address your concerns. Please contact our customer support team at ************ or **************************************** so we can assist you further.Sincerely,North American Bancard Team
They billed us beyond our cancellation date for months and now wont refund us the over billing.
Business response:
Hi *****,Thank you for bringing this to our attention. We apologize for any billing discrepancies you've experienced. Please contact our customer support team at ************ or **************************************** so we can review your ************************************** Team
Oh how many times have we all said "should have read the reviews before I did business with these people"; once again, it has been proven as a true statement. We signed up with this merchant services company thru a old customer (who started working for them). We had many, many equipment issues and after a while it was just ridiculous. So we cancelled our services, had to call 2x times to do that since they didn't cancel it the first time (we never got our info on where to send the equipment back to & that's how we found out ... read more
Business response:
Hi *******,Thank you for sharing your experience. We apologize for the inconvenience and frustration you've encountered. Please contact our customer support team at ************ or **************************************** so we can investigate this issue and work toward a resolution.Sincerely,North American Bancard Team
They put my account on hold for funding review for 7 days. I had the run around from there call center until I finally found out who ******* is. ***************************** closed my account because she was scared, I called her directly at *******-**** since she has had $12,680 in held monies from my customers. SO now they say 180 days to release my funds so now I look stupid calling my customers to do chargebacks to get that money back. Thanks, a lot never use these people.
Business response:
Hi ********,Thank you for sharing your experience. Please reach out to our customer support team at ************ or custservice@nabancard.com.Sincerely,North American Bancard Team
We cancelled our merchant Services with them and stopped using their service in June 2019 but they claim we owe them $729.48 We asked for our contact to be sent but we havent seen it yet They are harassing us- How do we stop them?
Business response:
Hi ****,Thank you for reaching out. Please contact our customer support team at ************ or custservice@nabancard.com.Sincerely,North American Bancard Team
Frequently asked questions about North
How is North rated?
North has a 3.3 star rating with 172 reviews.
When is North open?
North is closed now. It will open at 9:00 a.m.