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North

3.2

About this business

Location details

250 Stephenson Highway, Troy, MI, 48083, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.2182 reviews
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Moe E's profile image
Moe E 
2 years ago

North American Bancard is by far the most disgusting and disrespectful company I have ever dealt with my entire life. I wish I have read these reviews before I got stuck with them. They opened and approved the application after their agent called us and promised us lower rates, two weeks later, they closed the account and held over $70,000 for 120 days for possible chargebacks. Worst of all of that, they charge our bank account for every chargeback while holding $70. Also, they dont let us refund any customers or cancel any ... read more

Business response:

Hi ***,Thank you for sharing your concerns. We apologize for any inconvenience you've experienced. Please contact our customer support team at ************ or custservice@nabancard.com.Sincerely,North American Bancard Team 

Steve A's profile image
Steve A 
2 years ago

This is the biggest scam company. Run do not walk. Our customer used there credit card to make a purchase. North American bancard keep the money. They wouldn't pay us, nor would they do a charge back to the customer. If I could give them a lower rating I would. 

Karl K's profile image
Karl K 
2 years ago

They are nothing but a bunch of SCAMMERS!!! I requested to send back equiptment I wasn't using and because I got busy, I wasnt' timely in sending it back, they were still charging me fees for the equiptment mind you, next thing I know, I'm being charged $600 for equiptment. I then send it back to them and they still charged me the full amount and kept the equiptment! I told them, send it back, It's mine! I paid for it, so send it back! But NOPE!!!! Stay away from these scammers! I'll be leaving them very SOON!!!!!! 

ELIZIA M's profile image
ELIZIA M 
2 years ago

Cancelled my account and they still charged me ******* per month even though they said no transactions were run through them. They are thieves. Don't trust them with your bank information. 

Joe R's profile image
Joe R 
2 years ago

Do not use this company!!!They apparently gave us an account that we didn't know about and never used.This account was was apparently created in 2017.Fast forward to October of 2020. We find emails in an old unused personal email saying we owed them $674 dollars. After we tracked them down and found more emails that started in May of 2020.The balance had also gone up from $167 in 2017 to $674 dollars in 2020 do to not paying.For starters this email isn't a business email that they had been reaching out too.What kind of custo... read more

Steph T's profile image
Steph T 
2 years ago

This company and their employees are THIEVES. I opened and cancelled my account the same day back in January 2019. They admit the account was in fact closed in 2019 but has charged me $7.95 "processing fees" every month regardless. DO NOT DO BUSINESS WITH THIS "BANK" 

Gregory D's profile image
Gregory D 
2 years ago

This company held $12,000 with no explanation of why. *** never had a complaint or dispute from any of my customers. They asked for documentation which I promptly provided. They then said they needed to speak to the customer which they did and he verified the transaction. They then gave me the runaround for a month before deciding to close my account and hold m my money for 120 days!I called on day 120. I was told Id have my money in 48 hours. Its now a week overdue. They will not give me any answers. Everyday they tell me t... read more

Jacques I's profile image
Jacques I 
2 years ago

We switched to a new merchant services provider (***) thinking their card processing fees would be better than our previous company. The *** linked our account to ********************************************* Bankcard as the servicing bank. All seemed well and good until the very first transaction wherein we transacted a customer ********************** of $3240 through an online invoice for a service. From the second day their "analysts" have put both the customer and us (service provider) through the ringer with multiple ca... read more

Albert A's profile image
Albert A 
2 years ago

This is a real scam, they just took $1790 dollars out of my account because they never lose, they say they charge me for something I never contracted, I have no contract with them, I have not made any transaction (I have asked for proof that I have used that service) and so far they do not answer me. It is incredible that scam companies of this type exist. The worst thing is that if you see their website they say that they have A+ in BBB which is an absolute lie. Someone has to do something to stop these scams and return the... read more

Frequently asked questions about North

How is North rated?

North has a 3.2 star rating with 182 reviews. 

When is North open?

North is closed now. It will open at 9:00 a.m.