North

Sha M 

on BBB

a year ago

This people are frauds thieves, and need to be closed down immediately clearly as you see by the reviews they stole money from my account without my permission for a machine that I never used never asked for,. They keep taking money out of my account to where ** getting ready to close my account due to them. Please close this business immediately. 

Jehangir C 

on BBB

a year ago

We were trying to pay our closing balance and the lady at collection department, ***** ( she didnt give is her full name) was rude as H*** She didnt listen to us and drop the call with some rude words. She claimed that she is not customer service representative and cant listen to us, she is just COLLECTING service provider. They are over charging, monthly charging even when you close the account, and at the end start blaming the agent for everything and that they cant do anything. Ridiculous- DO NOT GO for NORTH ******* Banc... read more

Moe E 

on BBB

a year ago

North American Bancard is by far the most disgusting and disrespectful company I have ever dealt with my entire life. I wish I have read these reviews before I got stuck with them. They opened and approved the application after their agent called us and promised us lower rates, two weeks later, they closed the account and held over $70,000 for 120 days for possible chargebacks. Worst of all of that, they charge our bank account for every chargeback while holding $70. Also, they dont let us refund any customers or cancel any ... read more

Steve A 

on BBB

a year ago

This is the biggest scam company. Run do not walk. Our customer used there credit card to make a purchase. North American bancard keep the money. They wouldn't pay us, nor would they do a charge back to the customer. If I could give them a lower rating I would. 

Karl K 

on BBB

a year ago

They are nothing but a bunch of SCAMMERS!!! I requested to send back equiptment I wasn't using and because I got busy, I wasnt' timely in sending it back, they were still charging me fees for the equiptment mind you, next thing I know, I'm being charged $600 for equiptment. I then send it back to them and they still charged me the full amount and kept the equiptment! I told them, send it back, It's mine! I paid for it, so send it back! But NOPE!!!! Stay away from these scammers! I'll be leaving them very SOON!!!!!! 

ELIZIA M 

on BBB

a year ago

Cancelled my account and they still charged me ******* per month even though they said no transactions were run through them. They are thieves. Don't trust them with your bank information. 

Joe R 

on BBB

a year ago

Do not use this company!!!They apparently gave us an account that we didn't know about and never used.This account was was apparently created in 2017.Fast forward to October of 2020. We find emails in an old unused personal email saying we owed them $674 dollars. After we tracked them down and found more emails that started in May of 2020.The balance had also gone up from $167 in 2017 to $674 dollars in 2020 do to not paying.For starters this email isn't a business email that they had been reaching out too.What kind of custo... read more

Steph T 

on BBB

2 years ago

This company and their employees are THIEVES. I opened and cancelled my account the same day back in January 2019. They admit the account was in fact closed in 2019 but has charged me $7.95 "processing fees" every month regardless. DO NOT DO BUSINESS WITH THIS "BANK" 

Gregory D 

on BBB

2 years ago

This company held $12,000 with no explanation of why. *** never had a complaint or dispute from any of my customers. They asked for documentation which I promptly provided. They then said they needed to speak to the customer which they did and he verified the transaction. They then gave me the runaround for a month before deciding to close my account and hold m my money for 120 days!I called on day 120. I was told Id have my money in 48 hours. Its now a week overdue. They will not give me any answers. Everyday they tell me t... read more