North

Annie B 

on BBB

2 years ago

I never put bad review for any business because I do business so I understand how hard to do business. But Ive had a nightmare with this company. On beginning 2020 my sale agent asked me to switch from ****** to NAB, I trust my sale agent so ok, but then the pandemic happened, my business closed, so I told my agent closed NAB account ( that time I didnt receive any their machine and used of their service even 1 day yet). My sale agent said he did. But after 2 years, on 2022 NAB sent me to collection that I owed them balance ... read more

Claudia P 

on BBB

2 years ago

North American Bancard (incorporating PayAnywhere and Payments Hub) hit ** with a chargeback of almost $600 simply because a customer claimed he didnt owe the money he had already charged. Yet he swiped his card on our North American Bancard. Then he won, we lost, and North American Bancard could care less.Luckily, we had never experienced such tricky customers, and North American Bancard was filled with hollow apologies when we appealed. Correcting the chargeback? Not that apologetic. They kept insisting in dozens of calls ... read more

Mary V 

on BBB

2 years ago

I told them I wanted to cancel within the 45 "risk free" trial window and they still hit me with a cancellation fee of $825, which was not listed on the contract. Instead, they have a tiny link to another agreement in the fine print on the contract, which supposedly explained that I was in a 3 year contract with exorbitant cancellation fees. I was also told there would be no monthly fees, but that was also a lie. This company is garbage, and Paymentshub will tell you malicious lies in order to sign you up with a contract wit... read more

Rick J 

on BBB

2 years ago

Started using them 2 years ago because the salesman said there was no commitment and we would only have to pay $10 a month for the *** machine. 2 months later we upgraded to a bigger *** machine for $20 a month and the salesman took the old ***. The next month we were billed for both machines, $30. We told them that their representative took the old *** but he evidently never returned it. We continued to be billed for it for the next 2 years and every attempt to resolve the matter was fruitless. Finally got sick and tired of... read more

Kia M 

on BBB

3 years ago

************* They steal your money, lie and are dishonest. 

Chelsea H 

on BBB

3 years ago

This company is a bunch of SCAMMERS. We have been in business for 90 years and have never dealt with such a dishonest and unethical company. We closed our contract with them and returned our equipment and they sent us a bill for $1,100 saying we didn't return our equipment. Complete frauds, and the fact that the BBB for some reason has them at an A+ rating is disgusting (companies simply pay for their BBB accreditation each year - it means nothing.) 

Sushin J 

on BBB

3 years ago

Run!!!! Complete Scam of a company. They claim their paymentshub portal is secure. They say it is PCI compliant and has AVS verification built in. Completely a lie! There should be a class action lawsuit against this company because they lead you to believe their payment portal is safe, when in fact it doesn't even check if the cardholder name is the same as what is being inputted. No address verification even though on our system it says it is enabled. **************** is clueless on any of their products and good luck tryi... read more

Kamyar P. 

on BBB

3 years ago

This company is a fraud. The use Paymentshub as a contractor and I signed my contract with Northamerican Bancard for 1 yr. I ended up staying with them 2 yrs and they said I cant cancel. They want me to cancel with Paymentshub?? I did not have a contract anymore and they are forcing me to pay $ 295 to cancel when my contract states there is not cancellation fee. Essentially, I was robbed and they are crooks. Two different sales persons said I would get the fee reversed as long as I didn't write a bad review. I called when th... read more

Marshall H 

on BBB

3 years ago

I was told by the salesman for this company that there would be no monthly fee. They lied. I never received a debit reader that was supposed to be sent to me. They are trying to charge me for that as well. Now they have passed this onto a credit reporting collection company that want over $1200.00 dollars for services never rendered. They have been through several class action lawsuits for this before. They are predatory in how they do business and try to ruin business credit ratings.