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Oakview Lodge, Princes Avenue, Welwyn Garden City, AL7 4DT, United Kingdom
Get directionsI found staff extremely helpful, very kind, they go out of their way to assist you and available at short notice.
My mother-in-law came for 3 weeks respite. The care and attention she received were to the highest standard. All carers showed kindness, dignity and respect. The manager and staff were all outstanding and kept us well informed and were approachable. I would highly recommend this care home and I thank you all for making her stay an excellent experience.
Management and staff are so helpful and kind. Sometimes, short staff supply, they do their utmost to cover all nursing and caring which is not always easy for them. My family and I are so pleased that my husband is being cared for in this lovely nursing home. Thank you to all.
There are several points to be made. Unfortunately, the receptionist had not been briefed about our arrival on Saturday 28th October. Eventually, we were conducted to my husband's room but it took some time before he was properly greeted. Secondly, my husband found nocturnal treatment somewhat unsatisfactory and insensitive on occasions. It was a surprise to both of us that some senior staff had not been properly trained in the fitting of conveens. Finally, on a positive note, my husband was pleased that his weekly French cl... read more
My father-in-law spent his last 20 months in Oakview Lodge and I just cannot recommend this care home highly enough. The staff go above and beyond the call of duty on a daily basis and were caring in the extreme. It is well managed and staffed with caring people, who treat the residents with compassion and dignity. The home is always very clean and has a welcoming environment. The carers always have a smile and time for the individuals. Regular activities for the residents are organised daily everyone is supported and encour... read more
Mum first came to Oakview Lodge for respite in January and is now a permanent resident. I am delighted with the care and support she has received and have every confidence in the staff, who are kind, professional and friendly and treat all the residents with dignity. All mum's visitors are made welcome when they pop in; we bring my dad to visit several times a week. Nothing is too much trouble; I'm kept updated about mum and we can see the improvement in her in this beautiful, clean home with modern, attractive furnishings a... read more
Top class care home! Quality of furnishings and care are top class. So happy with caring staff. Nothing was too much trouble, it was a home-from-home. Food delicious. Staff very gentle and caring. There is a cinema, pub, restaurant and beautiful gardens. Very modern building and up to date furnishings.
Staff were friendly, cheerful and helpful. Laundry arrangements seemed haphazard and procedures could be improved eg., laundry bags and printed lists. Meals were quite good, except poor quality sausages.
I broke my arm nursing my wife, after two weeks in hospital my family arranged for me to go to Country Court Care. If it had not been for them I would not have gone back 'home' to care for my wife. My stay was first class and care was wonderful, especially with a broken arm. Many thanks to everyone involved. God Bless you all for the fine job you are doing.
Oakview Lodge Care & Nursing Home - Country Court has a 4.7 star rating with 105 reviews.
Oakview Lodge Care & Nursing Home - Country Court is open now. It is open 24/7.