Oakview Lodge Care & Nursing Home - Country Court

Gemma C 

on Carehome.co.uk

4 years ago

My nan is a resident of this care home and she loves it. As a dementia patient she has come on leaps and bounds. The care staff are so lovely and when we ring to talk to her they are so helpful and never have a problem with letting us speak to her. When we went to see her in December the home is lovely, her room is beautiful and the staff were so sweet. It was the first time seeing her, as she moved there in November so her seeing with my Mum was brilliant. My Aunty, cousin, my mum and myself feel so at ease knowing she is l... read more

Amy J 

on Carehome.co.uk

4 years ago

Oakview Lodge Care & Nursing Home we’re amazing with the care they provided with my dad who went in on the 4th of August. My dad was very comfortable and was there a short while before he went on end of life care, the dignity and respect that was given to my dad day in day out was exceptional. So many thanks from my family to the manager and all the carers, hospitality staff, cleaners you all are amazing. 

Tina A 

on Carehome.co.uk

5 years ago

The care my brother-in-law received at Oakview Lodge was exceptional from start to finish. His preferences were taken into account and consistently respected. Every member of staff was welcoming and helpful to all of us who visited. The manager and clinical lead, in particular, were readily available to answer questions and offer support. As a family, we felt that our views were taken into consideration and acted upon appropriately, even in distressing circumstances. There is a genuine feeling of welcome and calm throughout ... read more

G Q 

on Carehome.co.uk

5 years ago

Visited my sister recently. Found no hairdresser, her hair was very long, nails long, teeth looked not cleaned. Twice managed to get her to understand, brain working, but only can say yes/no that she was hungry - went and asked for something, got yoghurt and pot custard, looked very unkept. I know one member had left short staff due to regulations - that person kept it going, spot on. Sorry to say has gone down in standard. Staff do their best, but £1,500, should be better care. I asked her as she had been a matron, was she ... read more

Christina C 

on Carehome.co.uk

5 years ago

My mum, who has dementia, has just moved to Oakview. The staff have been excellent in helping her adjust to a new environment and learning what her needs are. Booking visits has been smooth and very well organised when we attended. 

Catherine W 

on Carehome.co.uk

5 years ago

The staff are amazing. The home manager is quick to respond. The staff juggle all sorts of tasks with style. They are charming and helpful and are exceptionally kind. My mother is as happy at Oakview Lodge as anyone separate from their family with dementia could be. I am confident she is safe. Improvements would be: Introduction of the screen visiting area should have been faster as there was the ideal room - private dining room. This delay meant my sister and I did not have face to face contact with our father (also at Oakv... read more

Stephen P 

on Carehome.co.uk

5 years ago

When my mum came to Oakview Lodge, she was in a bad way after very poor care in another home. The home manager took her in, and the change was dramatic, and I can never thank her enough for the change in my mum. The staff are wonderful and very helpful. I can't praise the home enough for their care of my mum. 

Sue S 

on Carehome.co.uk

5 years ago

My mother has been in Oakview during both the lockdown periods, and the family have been so grateful for the care and attention she has received, especially as we were unable to visit until recently. The home arranged video calls so we could see that she was being well looked after, and it made her feel in touch with her family. We are contacted by the nursing staff if there are any problems with my mother's health, and the management has kept us fully informed of all the updates because of the Covid regulations. The rooms a... read more

Linda G 

on Carehome.co.uk

5 years ago

My mum has been a resident at Oakview Lodge since October 2018; it's a lovely, modern, friendly, happy home. I have always found all staff and management approachable dealing with any requests as needed, very caring, always trying to make each day the best it can be. This last year has been such a difficult one, for both staff and residents, we look forward to life getting back to normal now.