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Oakview Lodge, Princes Avenue, Welwyn Garden City, AL7 4DT, United Kingdom
Get directionsMy husband arrived at the Oakview Lodge care home after several months of being in and out of hospital. From the time of arrival he has gradually improved cognitively, able to have a little conversation, enjoying his newspaper and watching some TV. All due to the constant care of the staff, nurses and carers at the home. His appetite from being non-existent to very poor while in hospital has now improved as well.
Business response:
Thank you for your kind review. We are so pleased you feel happy with our care staff and the care your husband is receiving, and that he is feeling so much better.
My experience with staff and nurses at the care home was excellent they were helpful and informative throughout as was the managerial team ...My father was very very well cared for and looked after ..to all at Oakview Lodge and on behalf of my father Bob ...many thanks
Business response:
Thank you for your kind review of Oakview Lodge Care & Nursing Home. We are so pleased Bob enjoyed his stay and that you were happy with our care and support.
My dad recently arrived at Oakview Lodge and has been made very welcome. The staff have been so friendly. According to my dad the food is excellent. All areas are kept very clean. The rooms are warm and comfortable. Hatties tea/coffee area is great for visitors to sit. Overall the family have been very impressed.
Business response:
Thank you for your kind review of Oakview Lodge Care & Nursing Home. We are so pleased to know that your dad is happy in our care and enjoys the meal choices too. I will share your lovely words with the team. (Name: Julia Rodell Email: marketing@countrycourtcare.com Position: Customer Relations Manager)
My husband was welcomed to Oak View Lodge at the beginning of September. From my first visit I felt welcome and greeted ny everyone with a smile and a welcome greeting. During his month long stay my husband was treated as a special guest.The meal time menus were varied and freshly prepared and the portions were generous and there were drinks and a variety of snacks available all day. Midmorning and afternoon snacks were offered to residents. My husbands room was light, modern and comfortable. There was a sensitive mat beside... read more
Business response:
Thank you for your kind review of Oakview Lodge Care & Nursing Home. We are so pleased to know that your husband was happy in our care and enjoyed the meal choices too during his stay with us. I will share your lovely words with the team.
This Care home is extremely good, with excellent staff and routine. It is clean and tidy. My mum has a very good bright room with great window and furnishings. It is warm or cool as appropriate. The Care staff are very attentive to her needs. Food is well prepared . Very impressed. Due to her age and health, some activities are beyond Mum. However there is a community feel.
My wife has been nursed in Oakview for nearly three years. She has received excellent care throughout. The home is comfortably and appropriately appointed. The staff are warmly friendly yet the care is not intrusive. There are daily stimulating activiites suited to the differing circumstances of the residents.In other words Oakview is a well balanced and well managed home.
I cannot praise Oakview Lodge staff highly enough. They were wonderful right from the start of my looking for a place for my very ill husband - right through to the end, when he died. We were impressed from the beginning with the care and friendliness the staff exuded - my daughter and I even asked if we could put our names down for when we need a Care Home. Sadly, they said no. I was kept informed at all times of anything of note, everything was carefully explained and expertly and kindly done. The professionalism of both t... read more
My mother has recently had a few problems and, as usual, the Home reacted very professionally and sorted her problems. They always listen to our needs and the staff take a proactive stance in dealing with anything.
Oakview are amazing at caring for our elderly relative. They are kind and caring towards him. They anticipate his needs and support his health and wellbeing very effectively. We could not ask for anything else for him. Thank you to the home's leadership team and all the staff who care for him so well.
Business response:
Thank you for your kind review of Oakview Lodge Care & Nursing Home. We are pleased to know that our staff team are kind and caring towards your loved one. I will share your feedback with the team.
Oakview Lodge Care & Nursing Home - Country Court has a 4.7 star rating with 120 reviews.
Oakview Lodge Care & Nursing Home - Country Court is open now. It is open 24/7.