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Oakview Lodge Care & Nursing Home - Country Court

4.7

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Location details

Oakview Lodge, Princes Avenue, Welwyn Garden City, AL7 4DT, United Kingdom

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4.798 reviews
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Marie M's profile image
Marie M 
a year ago

I can't fault anything about Oakview Lodge. The staff are amazing. Mum has been in Oakview since November 2023 and is very happy. The staff arrange daily activities and keep us posted on Mum's welfare. Although we as a family visit regularly and take Mum out, she is always happy to return to Oakview Lodge. I would highly recommend Oakview Lodge for your loved one. Thank you to all the staff. 

Business response:

Thank you so much for your kind words. Your mum is a joy to have in the service, always smiling and ready with a wave. Thank you for choosing us. 

Elaine G's profile image
Elaine G 
a year ago

Mum is so much happier now she is a resident at Oakview Lodge. The staff are always cheerful and Mum adores them. The family are very impressed with the safety and security and also regular outings with staff, plenty of activities which Mum enjoys. Well done to all the staff and management for their constant updates. A real down-to-earth team but professional. 

Business response:

Thank you so much for your kind words. It is a pleasure to care for your mother. She is an absolute delight to have in the home. 

Gudrun L's profile image
Gudrun L 
a year ago

This is a beautiful, welcoming home. There is a happy rapport between all staff who are exceptionally helpful and cheerful. The nurses are most caring and have given me the best of assistance after my operation. The ground floor room was clean and comfortable. There could have been more towel rails and hooks. The lunch and dinner menu always has two choices. If none of the choices appealed I could order something special. However, there was not much guidance on what else could be served. It took me a while to come to grips w... read more

Business response:

Thank you so much for your kind words and your review. I am glad that you enjoyed your stay. I appreciate the feedback regarding meals and towel rails and will follow up with the relevant teams. Stay well, and you know where we are if you need us again in the future. Please feel free to pop in when you are over this way. 

M F's profile image
M F 
a year ago

We are beyond grateful for the extraordinary care my father has received over these last 4 years. This environment goes way beyond the hotel-like facilities that you first encounter. My dad is treated with dignity, love and humour and above all is listened to 24/7. My mother who comes to visit, is also looked after with grace and subtlety. Neither have ever been pushed into doing anything that doesn’t suit them. Nothing is forced or hurried. These wonderful caregivers answer a calling. It shows in all they do. Many times we ... read more

Business response:

Thank you so much for your kind words, I will share them with the team. Working in care is a privilege, and we are grateful for your trust in us to care for your wonderful father. 

Sandra G's profile image
Sandra G 
a year ago

Very friendly staff to residents and family. Efficient and caring and when asked to help, promptly assist. Always working hard and pass information on to other members of staff. Weekly activities are shown to all residents and offered to all. Food is basic, could be a lot better for private care! 

Business response:

Thank you for leaving a review for Oakview Lodge Care & Nursing Home we appreciate all feedback and comments. We are pleased to hear that our staff are always welcoming and that you are happy with the quality of care our staff team provides. 

Thomas G's profile image
Thomas G 
a year ago

Since my wife became a resident in December 2022, the care and support have been of a very high standard. This is thanks to an excellent team of carers, nurses, and the home manager. All rooms are clean and tidy. There are daily stimulating activities which are well attended and appreciated. These are provided by an enthusiastic and engaging team. There is a consistently good choice of menus and light refreshments as needed throughout the day. There has been good support whenever I have sought to take my wife out for a short... read more

Business response:

Thank you for taking the time to leave a review for Oakview Lodge Care & Nursing Home. We are so pleased to hear that you are happy with the care our staff team provides for your wife, the food is always enjoyable and you're always welcome at our home. 

Martyn S's profile image
Martyn S 
a year ago

My mother has always been treated with dignity and respect. The care workers are very considerate and are extremely good at, not only looking after her physically, but they also take time to engage with her so she feels valued. All the staff do a very good job catering to her needs. 

Business response:

Thank you for taking the time to leave a lovely review for Oakview Lodge Care & Nursing Home. We are so pleased to hear that you are happy with the care our team provides for your mother and that she is always treated with dignity and respect. 

C J's profile image
C J 
a year ago

The staff where my sister is are great. Much effort to make the residents comfortable and happy. Much entertainment available and activities even though my sister is now unable to join in. Always a smile and a friendly welcome when I arrive. 

Business response:

Thank you for taking the time to leave a review for Oakview Lodge Care & Nursing Home. We are so pleased to hear that you are happy with the care and activities we provide for your sister. It is also wonderful to know that when you visit our home you are always made to feel welcome by our staff team. 

Sally H's profile image
Sally H 
a year ago

The team at Oakview take really good care of my mum who is a resident there and of my Dad who is a regular visitor and is made to feel so welcome whenever he is there. We expect first-class care for Mum - and she gets it - but to offer such kindness to Dad is an example of a place which really cares about people. 

Business response:

Thank you for taking the time to review Oakview Lodge Care & Nursing Home. We are so pleased to hear that you are happy with the care we provide for your mum and you and your family always feel welcome at our home. 

Frequently asked questions about Oakview Lodge Care & Nursing Home - Country Court

How is Oakview Lodge Care & Nursing Home - Country Court rated?

Oakview Lodge Care & Nursing Home - Country Court has a 4.7 star rating with 98 reviews. 

When is Oakview Lodge Care & Nursing Home - Country Court open?

Oakview Lodge Care & Nursing Home - Country Court is open now. It is open 24/7.