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Oakview Lodge, Princes Avenue, Welwyn Garden City, AL7 4DT, United Kingdom
Get directionsDad has been a resident of Oakview Lodge for over two years now. The staff are wonderful and have made his twilight years happy and dignified. His dementia has accelerated very rapidly, and he is sadly approaching end of life, but the entire team at Oakview have dealt with this sensitively and compassionately.
Business response:
Thank you for your review of Oakview Lodge Care & Nursing Home. We are pleased to hear that you are happy with the care our staff team provides for your Dad.
Mother came into your care for only three weeks before she sadly passed away. From start to finish, what great care she was given. Could not have wished for any better. It’s like a hotel. As for the staff -unbelievable. Many thanks for your first-class care. You are all heroes.
Business response:
Thank you for taking the time to write a review for Oakview Lodge. It was our pleasure to care for your Mum, and your kind words will be shared with the whole Oakview Lodge team.
The care my brother has received since being in Oakview has been excellent. He is obviously well looked after and cared for, The nurses will phone if there is any kind of health issue and explain what is being done to treat it. They are all well-informed about his needs and the support he needs. A lot of empathy and sensitivity are demonstrated by nurses and carers. Everyone is very welcoming to us as relatives, and always nice to see the friendly reception staff on arrival.
It's been a hectic time for us as a family since Mum was admitted for end-of-life care. However, the nurses and care assistants have been invaluable to my mum. She has been well looked after and is still being looked after. They are very compassionate, caring and professional in discharging their duties. I can't thank them enough, especially for the kindness shown towards her.
Business response:
Thank you for taking the time to leave a review for Oakview Lodge Care & Nursing Home; it is our pleasure to care for your mother as part of our family here at Oakview. I will pass your kind words on to the staff team.
Our mum recently moved into Oakview and seems to have settled in very well. The home seems a lovely, safe and friendly place. It is clean and looks more like a hotel than just a care home. As a family we have been made to feel welcome. The staff seem very friendly to Mum. It is a worrying time when you have to make the decision to move your parent into a care home, but we think we have made the right choice.
Business response:
Thank you for taking the time to leave a review for Oakview Lodge Care & Nursing Home. We are delighted that you have found Oakview to be a welcoming and comfortable home for your mother.
My mother was admitted to the home for end of life care, unfortunately she was only there for just over two weeks. During that time she was cared for with dignity, compassion and as an individual. All the staff were kind and considerate to her and all members of the family. The nursing and medical staff were a credit to the home, the family were kept aware of and included in any discussions around change in treatment and concerns always listened to. From what I could see the home has wonderful facilities and I am sort of sad... read more
Business response:
Thank you for taking the time to leave us a review. We will endeavour to share your kind words with the team. It was a pleasure to have cared for your Mum in the short time that we had the pleasure to know her. All the very best for the future.
Mum has been in Oakview Lodge Care & Nursing Home for three months now. She is very comfortable in her own room, decorated with family photos. She has friends in the home, including the staff! There are activities every day for her to get involved in if she wants. The staff are wonderful and always enjoy a chat and a laugh with mum. It has taken a load off my mind knowing she is in a safe and friendly environment where we can all visit her whenever we want.
Business response:
Thank you for your kind review of Oakview Lodge Care & Nursing Home. We are delighted at how well your mother has settled with us and it is our pleasure to care for her as part of our family here at Oakview Lodge.
Our Dad recently moved to Oakview Lodge Care & Nursing Home. From the minute he has arrived he has been exceptionally well cared for. The staff are friendly and reliable. Also as a family, we have also been welcomed and made to feel at ease, and have always answered any questions we had. There is a lovely selection of things going on for the residents...and the cakes are out of this world! Highly recommend this lovely home for peace of mind when looking after your loved one.
Business response:
Thank you for taking the time to write a review for Oakview Lodge Care & Nursing Home, we appreciate all comments and feedback. We are delighted to hear how welcome you've been made to feel and pleased you are with our care for your father, it is our pleasure to care for him as part of our family here at Oakview Lodge.
Oakview Lodge Care & Nursing Home is a beautiful, caring, comfortable care home. Residents are loved and cared for by wonderful staff as if they are family. Residents are treated with kindness, respect and dignity. All staff value the residents and form great understanding of their needs. Staff are always kind, considerate and courteous. The inside and outside spaces are maintained to exceptionally high standards. Individual rooms are spacious with excellent facilities.
Business response:
Thank you for taking the time to leave a review for Oakview Lodge Care & Nursing Home, we appreciate all comments and feedback. We are delighted to hear how happy you are with our care for your loved one, it is our pleasure to care for them as part of our Oakview family. I will pass your kind words on to the staff team.
Oakview Lodge Care & Nursing Home - Country Court has a 4.7 star rating with 120 reviews.
Oakview Lodge Care & Nursing Home - Country Court is open now. It is open 24/7.